SACA Technologies

As an attorney I do my research because I really depend on reliability and accessibility but also demand a competitive provider — — I can’t sleep at night if I feel like I’m not getting a deal or my money’s worth. These guys fit the criteria I was looking for. They have a secure platform (a must for businesses with sensitive /​secure data) that proactively prevents problems ahead of time (big one for me because I don’t have time to waste going backward or standing still), but are also accessible when you need them. I felt they were at a reasonable price point for what you’re getting. Their infrastructure seems to be able to accommodate a range of business sizes but I can’t be certain. All I can tell you is based on my own experience and in that respect I would say they should at least be on your short list of candidates for IT service providers. I’d give them a call, have a list of questions (they were very good about answering all of mine) and find out if they’re a good fit for your needs.

Looking at their current website, I doubt that I am Saca’s target customer. But I’m inclined to review because of the great service I received even if I don’t bring a big company’s I.T. department along with me (yet). Several years ago, (way back!) I bumped into this fellow while I was in line at a computer store. I was inquiring how to get my data back on a failed internal hard drive. The store couldn’t help me or wanted a fairly large sum for what seemed little reassurance. But Alex was in the line behind me… he offered his services and gave me his card, seemed more optimistic of recovery. At that time the price was good — combined with his demeanor & optimism, I turned over my baby to him. I picked up the HD at his brand new office (he’d just moved into his current location). He’d retrieved much of my data! I never forgot him even though this was a low-​key, somewhat accidental business discovery.

We operate a group of small business and have done so for the last 14 years. In that time, we’ve worked with many providers of IT services. None better than Saca.
They’re customer service, product offering and responsiveness are top notch.
I highly recommend Saca to anyone in need of IT services.

I used this company to access accountant files. My accountant and I decided to go our separate ways but this company was stingy enough not to give me a refund on the time I was not using because my accountant turned off my Saca use and I wanted to keep it! They did not respond to emails with simple requests and were rude to me. I will be calling my credit card company to dispute the charge. Be careful about the fees they charge you! Saca, remember the people who pay you ARE actually your customers! Somehow I imagine you will never get this… so be it. For a few $ you would tarnish your own reputation.

For the past few months, SACA Technologies has been our go-​to for my company’s IT Servicing, and I can’t tell you how pleased I am.
Everyone that I have been in touch with at SACA Technologies has provided excellent customer service, from the receptionist to the service technicians. Alex & Paul in particular, always go out of their way to make sure we’re happy! They are also extremely accessible, either by phone or via email.

I would HIGHLY recommend SACA Technologies to any business looking for Managed IT Services. Not only are they extremely knowledgeable & thorough, but their professionalism and top-​notch customer service make them invaluable.

I was a restaurant trainer for over a decade and have high expectations of service companies. I found SACA on Unilocal and unfortunately they only had one review with 1 star… Well, I encourage everyone to at least give «1 star» ratings a call and a chance BECAUSE when I did, the receptionist and especially Robert, the sales rep, were extremely courteous and helpful. I immediately drove across town to get my drives worked on. When I arrived, the entire staff had the same attitude. The IT tech, the billing admin AND even the guys all sitting in the back cubicles were all wonderful. I was there for some time since they were able to resurrect one of my drives so I had seat and sure enough… the receptionist offered me water, then waiting on the diagnosis of my second drive, she offered me cocoa or coffee. This is what I love about small offices! Genuinely nice and down to earth. Their prices are comparable and the Master IT Man (wish I could remember his name…) understood that my second drive would be pricey, but he assured me that they had an excellent, yet reasonably priced partner they work with on certain services and the quotes he mentioned seemed in the range… so, I think I found my local IT company. Thank you Robert and Crew!

Excellent IT service from SACA, our cloud support provider. Every tech person has shown me kind, patient and most of all knowledgable assistance when I’m usually feeling stressed out about something gone awry at work (I manage a ten person office). Aaron has gone above and beyond helping my bosses with critical personal support as well. Thank you SACA!

I have worked with SACA Technologies Inc. the last 3 years. They have helped me to integrate my whole company’s computer system to an T1 and almost eliminate all of our IT problems while reducing our IT, phone, and fax bills at the same time. I would highly recommend SACA Technologies Inc to a friend or a colleague.

Terrible experience. Not for use by small companies. You need a expensive service contract or you will be spent very fast.

5 Stars hands down! they take their customer support seriously. All techs are highly trained and very professional! Thanks again for all your support!!!