Sky Zone Trampoline Park

Completely disappointed. I’ve had several parties here and they’ve all gone well. On 2÷12÷16 I had a party scheduled at 6:45 check in. Our check in took over 30min. Which took time away from our jump time that I payed extra for. We never got the extra jump time. Other jumpers who’s time had expired were harassing my guest. When I went to speak to the Manager Stephen about it… he asked… well how many times did they say it… really? Once is too much. I paid over 1,000 dollars, rented 2 rooms and payed for food. Please take care of it. He never did. They happen to be friends of a worker. Then our room was booked for 845… our jump time ended at 830. My guest were just standing around doing nothing… the only highlight of our night were Sofia and Ramon! They were absolutely amazing. That «Manager» needs to learn from them! Especially Sofia… she’s amazing and Skyzone is very lucky to have her. She has done several parties for me and I honestly think she is too good to work there. Scheduling sucks and the Manager Stephen was horrible! HORRIBLE! I’ve never been so disappointed with someone in my life! Thank you Sofia and Ramon for pulling through and making my party a success!

Came in with high hopes, crowded. Smelly. Their motto is if you can walk you can jump. My daughter wanted me to hold her hand. But that’s not allowed. Wtf. Then she was getting tired and sat down for a not even 20 seconds for a staff member demanding she jumps of get off the zone. Half the lockers don’t work. Took 20 min to find one. and I only paid for an hour. Time starts ticking as soon as you pay. Will never be coming here again. Rude staff. Dirty. Not fun at all. Save your money. Buy your own trampoline.

A lot larger than other indoor trampoline parks. The only thing about this place is you’re required to use their grip socks. Other places usually don’t require you to do so. Some of the sections were closed off but they were eventually opened up.
The staff here are great because they actually monitor the trampolines. There are some place I’ve been to where the staff doesn’t facilitate the dodgeball game and enforces the rules (such as getting out). Sky Zone staff actually counted points and made sure everyone followed the rules of the game.

Had a blast with my kids & their friends, my hat to these employees that try to accommodate large groups, every time they are spot on!

Destiny is awesome she is so nice and really pretty she was so cool and funny she was working the basketball court and she was the nicest employee and the best employee ever

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13 year old’s birthday party! Great from the greeting at the door, efficient way they handled check in, courteous, interested workers, and our party host Nicole was great! Highly recommend it for an absolutely fun easy party…
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

«Destiny» at skyzone was very helpful and kind while my nine your old cousin and I were playing together in the basketball pits! She was super sweet and nice by making sure we were okay while always getting our basketball! I really enjoyed my time there and would come back anytime with customer service like that!

Had a great time! This place is a blast, they are definitely in need of some Unilocal love. It’s true that people don’t think of Unilocal until they need a means to say their negative opinion.
I definitely suggest you guys correct the frustrating computers that you have at the front while filling out a waver is frustrating when it times you out and the computer isn’t reading your fingers touch (touch screen). I’m sure I’m not the first person to say this.
Also, you’d make a lot more money if you offered various monthly memberships;
2 –days a week
3 days a week
Weekdays only (M-​TH)
And weekends are a separate fee.
Overall I had a great time with my daughter.

We had a wonderful time with fiancé’s son while he was visiting from Michigan. He really loved the dodgeball games with other kids his age. He and his dad had a blast playing one on one as well dunking on the basketball hoops. I even enjoyed taking turns doing flips and jumps into the foam pit with them. Nguyen was so helpful and encouraging while we were at the foam pit and the basketball hoops. I can’t wait to bring my brother and friends back here for a fun time and good cardio session!

I’ve taken my son here a few times with his friends, and they have a blast every time. It is a bit pricey, but they have deals & coupons more often than not.
A couple times, a lot of the different areas were closed off. Which sucks ’cause you’re paying a pretty hefty price to bounce.
Workers here are pretty good about keeping everyone in order. I’m never worried about my son or his friends getting hurt.
They have a little snack bar, but options are very limited. Lots of junk food & candy. I would like to see healthier options to choose from. You’re getting a pretty good workout on the trampolines, so you gotta have good, clean energy to burn. Besides, I hate feeding my son crap.

Thank you for all your service Nguyen! My family and I had such an awesome time! Thank you for all the tips on the basketball trampoline! We will surely be back! Happy new year Nguyen!

Prices r a bit high but I give Nguyen five stars! This guy was really great with our kids! Costumer service is great although prices r a bit high when u have have a bigger family… A family pack would be something to consider.

School is on holiday break and my children are driving me crazy! I know let’s go to Skyzone! Perfect idea! Went early, so it wasn’t crowded. Tired the children out nicely — even the older ones. Prices weren’t too bad and plenty of spaces for us parents to sit and watch (though many joined in). There are even a few video games to play. I loved it here. It was a bit cold but I wasn’t doing anything but laughing at my children’s antics. I noticed the jumpers got warm quick — I suggest dressing them in layers. All-​in-​all, we had a good time. Oh yeah, for faster service do the waiver online!

We went today, 12÷22÷15, and it opened at 10am for the Holiday hours. We have been here once before, for a bday party, and had a good experience.
Today was ok, but less pleasant. Here are the Pros/​Cons:
Pros:
–buying tickets online
–The Foam Pit run by Michael. This kid was kind, fun, and kept the pit moving in an orderly fashion. He was, by far, the best worker with whom we interacted.
–their socks. My kids love them & that we get to keep them
Cons:
–the computers used to do the waiver (slow!!) – do at home, if possible
–only ½ the areas were open. For $ 15 a person I’d expect all or most play areas open.
–the food situation… you are not allowed to bring in your own food/​drinks (no exceptions), but their snack area was not open. Frustrating with thirsty and hungry kiddos!
I hope they continue to work out some kinks, or lower their prices.

We have been to the Torrance location before & we loved it.
Today, we went to the Anaheim location for our friend’s 8^th bday. The front staff weren’t welcoming & didn’t know what’s going on as far as how many people they have for that specific bday & such. They looked so confused. Although, we have been to the sky zone previously we had to do the waiver form for all of us which was kind of annoying. I had saved our socks from our previous visit so I had us wear the same ones & didn’t have to pay for additional socks.
After spending about 20 min up front to sign in, finally we were able to go in & join the party. We had a blast!
My husband hadn’t been to the sky zone before, & I can say he had more fun than the kids. They were jumping on the trampolines but mostly loved the foam pit. Even my 21 month old daughter was jumping into the pit & was loving it.
The last hour, we went upstairs to eat pizza & cut the bday cake. The staff was very attentive & friendly. She made sure everyone has food, fruits, drinks & finally the cake.
Overall, had a great time & will definitely go back to sky zone but most likely the closer location to us.

Too crowded and unfortunately, lost my son’s shoes here. Apparently, some low life creature decided to take it! I called the business, monday, hoping that someone returned my son’s shoes, but no return call from Skyzone.
Will never go back here. Beware of shoe bandits!!!

We are devout Skyzone jumpers, having come regularly and often since their opening. My son has had 4 consecutive birthday parties here at this location. Until today I would have recommended this location.
It appears that recently there has been a management or ownership shift, as the basics (check in, waivers, jump zones, amount of courts available, attitude of staff) have all seemed to be drastically altered.
Disclaimer: We are fairly regular attendees, we know what it means to come on the very packed, very chaotic weekends. However if WE know the level of business, then one would think that the ownership would know and staff up appropriately. We waited just under 30 minutes to check in. The front desk gal was sweet and helpful, and did a decent job with her up sell without being demanding. Wished my son happy birthday and off we went.
They now are requiring a potential of THREE wristbands: one for each hour of jumping and one for their age group (new). This is very rough on my ASD son with sensory issues, so I hope an alternative is available in the future. Note: I did not ask for special accommodation or an alternative, so this may be available if I had asked.
The courts were understandably crowded, my review is not really about that. Its again a note on the understaffing and under-​availability of attractions. The opportunity to allow the «B group» ages to play dodgeball was overlooked as the court was shut down. Only one dodgeball court was open on prime time Sunday, and it was for the 10 and up age group. Hmm. Bummer.
The new «Sky ball» is a cool idea, my kids like it, but it was so poorly run that my 9 and 6 year old stood to the side on the tramp while older kids monopolized the balls and jumped across multiple courts. There were TWO balls for FOUR courts, and my husband had to go to reception to request the gal running the court actually go and get the balls that had been thrown out so that the other courts had a ball. Not the best vibe. The gal on the court was surly and unhelpful.
I absolutely understand the traffic flow of people through this place can create issues, and I’m ok with that. There’s a level of unkemptness that I’m willing to accept with predominantly «kids» places. What I’m not ok with are: filthy bathrooms when they require kids to walk around in socks, filthy floors, piles of slippery soap, toilet paper everywhere, open toilet paper holders, broken sinks, piles of garbage and eaten food containers left out on all the tables. Not really ok or safe.
The equipment seems to be in adequate shape, safety is not an issue. Foam pit seems of adequate cleanliness and fullness. Party spaces are plenty big and the adult room is a nice break.
So overall, I would say we will come until our gift cards are finished, then evaluate case by case and be aware of some of these issues next time we come to this location.

Cool place for the kids to jump but horrible for parties! The service was terrible and the party was way over priced. We got salad with no forks so our guests were eating salad with their hands. When we asked for salad dressing and forks the rude server rolled her eyes at us. Then they gave us an extra $ 113 bill for 2 pizzas and a salad! Extremely expensive and the worst experience ever. Also the restrooms were disgusting. Twice we went in there and there was blood on the sinks and floors from kids that have hurt themselves.
Needless to say I will not be coming back to this place.

After my experience today, I should not be surprised to see so many poor reviews for this Sky Zone.
* 25 minute wait to check-​in even thought we had a reservation.
* 15 minutes for me (mom) to find a place to sit.
* I was then asked to move 10 minutes after because they not wanted to reserve this table for another group.
*** This place was super packed on a Sunday afternoon, making it less fun. ***
* Asked kindly to speak to a manager, who never came, even after I reminded the staff 4 times (explaining I’d rather speak with them rather than leaving a negative Unilocal review).
That said, apparently they do NOT care about there customer experience and business reputation.
I would not recommend coming here.

Trampoline.2 hours. Ehh… seems easy right? How about no. Haha, my legs are going to be sore in the morning and I run 3 miles a day. But, alas, running and jumping are not one in the same. Jumping is way harder!
But I LOVE it! And I love Sky Zone. We’ve turned it into a group activity and we go with our other friends, and the four of us go for 2 hours, just seeing who can get higher, flip more, or get more slam dunks. Confused? Well, Sky Zone doesn’t just have a field of trampolines, they have a dodegball court, a foam pit, some fun 2 person competition thing that the boys loved while Ali and I stuck to the main court for jumping.
We usually go when it’s least crowded, so non-​peak hours. There is currently a Groupon going on for Sky Zone, so we saved some dough this time. Usually for 2 hours of jumping, it’s $ 22. We paid $ 17/​person through Groupon for our jump session tonight. If you don’t have Sky Socks, they are $ 2.50-ish for the basic pair and $ 3.50-ish for the «elite» socks. The only difference is that the elite socks have some blue stripes added to them, the basics are just orange. Both have grippers, which you’ll need! Don’t forget, first time jumpers have to sign a waiver (adults and children both), and you can do it online to save some time (^_​^) otherwise, it’s recommend you get there 30 minutes before your jump time (if you purchase tickets online, you can pick your session time), so you can prep and get ready. Singing a waiver, getting socks, having everything quickly explained to you by the employee at the front. etc etc​.it takes time. There are handy lockers that you can use for $.25 each time you close it. Get some change from the hella expensive snack bar and just keep it inside the locker!
For the foam pit, dodgeball and basketball hoops you usually have a little line built up. Today, not so bad, but you can’t do the foam pit together :(it’s one person for every other trampoline, and there is 5 in a row facing the pit. why have 5 if we can’t go together? Safety, I get it. but when it’s 4 25+ year olds, I think we’re good? But guess not. They’re kind of strict on your jump sessions, though today we got an extra 30 minutes! You also cannot be on the same square as anyone else, ever. they are really strict on that. And that’s for the entire place :/​
The employees are so-​so. That’s why I deducted 1 star. One of the girls was really nice, but the manager (I think.) was soo rude. There are clocks in the building, but when you’re jumping, you aren’t exactly paying attention. Well, today little miss manager stomped her hefty way through the building snapping and demanding to see everyone’s wristbands and laawwwddd help ya if you didn’t have the corresponding jump session wristband. She snapped at 2 CHILDREN, as in 6 and 7 year old. because they were still jumping at 8:10 and they had red wristbands, like us. The kicker is, the employee stationed at that specific zone, and frankly the other ones too, weren’t paying attention to the colors because it WAS NOT that busy at all. Maybe 20 people in total? For that huge place, kinda ridiculous to be honest. Heck, even the fitness class only added 10 people. so 30 in total? Not including employees. So I’m not sure if miss manager was having a bad day or what, but flipping out on some little kids isn’t cool. We left shortly after as the boys were finally hit and «out» of their dodgeball game.
The location is moderately difficult to find because it is in an industrial-​type area, and located next to a business. And you can only park in a certain area as well, to apparently minimize any traffic Sky Zone might create for the business next door. But it’s not a long distance walk so, all gravy. As I mentioned earlier, buy the socks as the shoes are nasty, get a locker, and if you bring water and bring a little lunch box to keep it cool in the car, do so. we got 2 ice cream bars, and it was $ 8 freakin bucks. For 2 Nestlé Crunch Bar ice cream bars.smh. water was around $ 3.5, Snapple was almost $ 4.50. So, you’ll spend about $ 44 for 2 people to jump for 2 hours, and then $ 50+ on drinks/​snacks. So that’s a half star deduction too.
Really SZ is a high 3.5 stars. So rounding up since Unilocal doesn’t have half stars yet… but I would recommend it for anyone over the age of about 7! Super fun, only a 20 minute drive from our house, and it’s a GREAT work out!