The Salvation Army

I will spare you the long story detailing FOUR scheduled pick ups. Waiting hours upon hours for pick up. Receiving a call letting us know they would be there in 10 minutes (this was like a week ago… still holding my breath) This was the final straw as Customer Service just told me, «It’s not us cancelling your pick up, it’s dispatch. They should have given you a courtesy call. Honestly, I would try another organization…» Mind boggling. Total disrespect for people’s time and non existent communication.

These people are as shady as hell here. I am specifically speaking about their auto sales. You used to be able to go and buy good running cars here for $ 600 if you were in a pinch and need a set of wheels on the cheap.
Whoever runs this place now feels like they can sell crappy donated cars for high blue book value via whatever the condition. I pointed out to them that they were selling a car in non running condition for the fair running KBB value and the guy working there said to me then go buy another car someplace else if you don’t like they’re prices.
I had bought over 7 cars here in the past, but now they’re so stubborn wanting their high retail prices it’s not even worth it. Month’s will go by and I will go back by there to check and see if new vehicles have come and some of the cars are still there from months before because they want too much money for the blasted things.

I’m only going here from now on. 100% satisfaction.

I had an appointment for a pickup of donations and was given a timeframe between 2−5pm on a Friday. At 5:10pm I called the main Salvation Army dispatch and was told that the Anaheim dispatch had my ticket, that the driver returned back to the Anaheim location and didn’t indicate why he didn’t stop by. At 6:38pm I got a call from the Anaheim dispatch stating the driver would not be by because of an overloaded schedule and offered to reschedule another pickup for the following Monday. Since I had taken off work for this appointment, I had to decline. I consider this poor customer service, and felt that my time was not valued. I’ve used Salvation Army before in the past for both pickup and drop of donations, but this was the first time using Anaheim location for pickup of donations, and the last time. I would not recommend scheduling a pickup of donations if Salvation Army Anaheim will the be the dispatcher for your area.

This is for the car lot on Lewis in Anaheim only. The guy pricing the car has no clue what their worth is. When confronted with Kelly blue book pricing by a knowledgable car he states that kbb is a guide and he «feels» his prices are best for the donors need. Took my friend their since I bought my car at the hemet lot a few years ago and got a really great deal. Found a fair-​good condition 2002 Mercury sable with one 130k. He prices it at 2400 but kbb states at best 1886 for private and trade in is 1000 at best. I asked him kindly if he’d let it go for 1800(cars been on the lot at least a month). He said no that the private donor deserves more than that and if I can buy it from kbb for that then I’m welcome to go elsewhere. He was very unapologetic and rude. 1800 is a more than far price for a free vehicle that someone donated to help a good Christian agency. I guess this guys bringing sleepy used car sales tactics to charity centers. Never buying another car here. Every other faction of this wonderful charity is true to the mission and is amazing. I’m praying for this guys soul.

This location is the intake center for the no-​fee drug and alcohol rehabilitation center in Anaheim.
There are 145 men and 30 women in 6 and 12 month, no-​fee programs supported by public donations.
Donation trailer is in the parking lot, I drop off bags about once a month or so to this location. Used car lot on premises with vehicles below Kelly Blue Book.
Lots of lives being changed here. I am a fan of their services.

Called to make a large donation for a friend. Specifically told them there are 3 cabinets/​dressers to donate on the 2^nd level of the house. The driver came and already had a bad attitude from the beginning. He refused to take the large items and to top it off, he and his partner broke the front porch’s steps because they were careless with the dolly they used. No apologies were made.
I understand donations are up to the driver’s discretions. But they didn’t even give a reason why, just NO with an attitude like my friends are begging them to take the DONATIONS! Call Goodwill if you have things to donate.

Actually made a donation of clothes and books. Felt good to know this stuff that isn’t quite as fashionable or that I don’t have a use for may go to help someone else in need.
Also, I’d like to add that out of all the different charity organizations, the Salvation Army has the best or one of the top ratings for efficiency. What that means is more of your donations go directly to serve the needy.
In the past, The Salvation Army had as high as 93% efficiency. That means for every $ 1 you donate .93 cents actually goes to the needy. That’s huge. Compare that to some others that are as low as 10−15%. Sad right? You donate $ 1 and .10 cents goes to help the needy while .90 cents goes into the pockets of those who «work» the so called «non-​profit». Most are in the 50% range which isn’t terrible.
Anyway, the Salvation Army seems highly reputable based on internet resources.

Clothing is cheap but everything else is way overpriced. Shoes for $ 25?!? Won’t be coming here…

This place only sells used cars and rehabs people. There’s no store anymore.

Dropped off furniture. You can buy cars/​furniture from the salvation army. Anyways, the people were nice, though it felt like I was going through a junkyard. Biggest problem here, was that the far end of the parking lot was the entrance to the parking lot, and you drive around the corner to the back to drop it off, but the employees are pretty busy with other donations, so it’s something you might not know if you want to drop something off.

If your looking for cheap furniture — this is the place for you. I got a nice office chair for $ 10. I have seen lots of pieces of furniture for $ 5-​$ 50. They have tons of clothes as well. Even some stuff for big guys.
They have new stuff consistently. The Staff always seem helpful. They have a very wide variety of merchandise. They have a nice selection of books as well as other things.