Ben Bridge Jeweler

Great company! Seriously

Two stars because I love the ring I purchased and the store has a good selection of jewelry. However, a couple of big problems occurred during the purchase. I had a special order and the salesperson wrote my name down incorrectly, thus didn’t call about the ring when it arrived. Secondly, the salesperson said I was approved for 0% interest for 12 months. I made two payments over a month and a half and took a closer look at one of my statements and saw I was being charged 19% interest! I called the credit department and the store, and the store said that it was a mistake by the salesperson and he entered it incorrectly. I find it unprofessional to make such a big mistake in the first place and then leave it up to the customer to find out. If you decide to purchase jewelry and set up payment plans, take a close look at your statement to make sure everything is correct! They corrected it quickly and hopefully this was a one time mistake and other customers will have better luck.

Wendell has been helping me with a time sensitive project for a while now, and he and Chris have been terrific.
I have been very impressed by the service and the quality of the work — everything that was promised to me was delivered, on time or earlier.

This is pretty much the only place to get a wide variety of fine jewelery in Anchorage that isn’t covered in gold nuggets (read: touristy). I know, I know – it is a chain. But don’t let that deter you. The goods are there. As is the great customer service.
I believe that Ben Bridge boasts to be the largest retailer of Rolex, but if you’re looking for something out of the box, they have access to so much more. In their store, they’ll have a huge collection of Rolex and a decent selection of Omegas and Tags. If you’re looking for something a little more unique, just ask. Their database is huge and they can get their hands on just about anything you’d want.
We’ve been loyal customers of Ben Bridge for years – it started off because we didn’t have much of a choice in Anchorage, but even as we travel in the Lower 48, we tend to come back for that consistent great service.
Don’t forget to ask about their special events when you stop by. They have a diamond event every year and a used watch event (they have like-​new condition Rolexes if you want to splurge, but not be broke). Connor is the manager there and he happens to be one of the most knowledgeable people I know in regards to watches and gems (he completed all those GIA degrees in record time).