Horrible customer service. The whole reason I had a membership was for 24 hour services then they shit down one and opened a new one part time. Not open 24HOURS. Then when you try to cancel they make it nearly impossible! Planet fitness is cheaper anyway!
Karen D.
Évaluation du lieu : 1 Anchorage, AK
Horrible… been trying to cancel membership for several months… filled out countless forms… talked to managers… the accounting dept continues to bill. BBB gives them an F minus… run… these guys are a fraud.
Alena N.
Évaluation du lieu : 5 Koloa, HI
Always clean. Great bootcamp classes and perfect time for me. Lunch I spend with bootcampers. In the summer we had classes outside and it was great experience and beautiful memories. My favorite classes are bootcamp, Yoga evening classes And morning boost. I got a personal trainer day for my birthday from body renew. Also I love the price and club is open 24 hours. I enjoyed to be there. Met some great people. And with some of them became great friends. Showers are great. And perfect location. And had great time always. A lot of wonderful personal trainers and body builders who trains there daily. Best gym in Alaska So far one of my favorite. No pool. But I was ok with it. You can also get tan there. A lot of cardio equipment Kids a day care. Lovely stuff
RJ B.
Évaluation du lieu : 4 Anchorage, AK
I like this location better than the one on Northern Lights even if though it’s much farther from where I live. The staff here are much nicer and the facility seems brighter and cleaner. Pretty much the same equipment as the other location except they also have a hack squat machine which is a plus. The bootcamp classes are awesome; they really kick your butt!
Noah S.
Évaluation du lieu : 1 Anchorage, AK
so I’m writing this review from the lobby of body renew midtown. Ive already been waiting for a long time to meet with someone who has the authority to cancel my contract. I tried to cancel with he main office six months ago. Just don’t go there they are scam arists.
Stacy B.
Évaluation du lieu : 4 Anchorage, AK
Okay, so as you can tell by reading a lot of my other reviews, I eat out — a lot. All that eating out catches up with a girl eventually and at 32 years of age, it doesn’t come off as easily anymore. I’ve had gym memberships off and on over the past decade, attending small gyms to large, gym networks. I had left my previous gym in mid-2010 after several dissatisfying experiences and just decided to be gym-free for a while. Well, that isn’t an option anymore, so here I am! Anchorage finally has a decent selection of quality gyms that you don’t have to get a second job or take out a second mortgage to pay for and Body Renew Alaska is one of those gyms. I called and made an appointment with Jace, who gave me an abbreviated run down of the memberships on the phone. I decided to go in and check out the facility and talk about membership options the next day. The facility is located on Old Seward between O’Malley and Klatt in the O’Malley Square building next door to Wendy’s. My initial meeting with Jace went very well. We talked about the gym and my fitness needs and the various membership options. I decided to sign up. Every never member is able to have a fitness assessment done to give you a baseline on your current fitness level and to establish some goals for you to follow. Normally, I’m very resistant to this sort of oversight, but Jace was so approachable and had such a non-judgemental attitude. I really feel like they are interested in my overall health, not my weight or pants size. The facility itself is pretty basic with a small variety of cardio machines(elliptical, treadmills, recumbent bikes), some free weights and the Freestyle weight machine circuit. But everything is clean and even when I was there at noon on Saturday, I never had to wait for a machine. Yes, this gym is no-frills, but if you’re like me and don’t want to spend every waking minute at the gym trying to get your money’s worth by using the hot tub and the steam room and whatever other member ameneties there may be. I’d rather save my money and go to a smaller gym where I can actually use the equipment when I want to use it rather than be forced to get on a sign up sheet because I have to wait for an hour just to use an elliptical trainer… I have to say I’ve been very pleased so far with my experience with Body Renew Alaska at this location and I’m looking forward to working off some of the good food I’ve been eating lately :-)