Inlet Tower Hotel & Suites

~No heat in the room (it’s December)
–no hair dryer
–HORRIBLE bed
~no extra blankets or pillows in the room
~one package of coffee and fake creamer
~noise ALL night. Parties in the hall and it was a Tuesday night
~horrible shower curtain — dirty with a little mold growing
On the up side the night clerk was awesome and went out of his way to make things better. I would hire him in an instant

Took an hour and a half to get our room after we booked way ahead. Sheets and pillow cases were put on inside out which tells me they were either not cleaned and turned inside out or the housekeeping does not pay attention. Water was lukewarm at best. They advertise «pet friendly» on their website but come to find out that pertains to a small dog. When I asked why they advertise that way, they said I would need to go to a different part of their website to see that they only allow one small dog. They don’t offer free continental breakfast either and obviously these people don’t care about good business, don’t waste your money here.

I’m sorry we can’t help you, you have kids… really? Who doesn’t I didn’t know having kids disqualified you for having an apartment. Oh well garbage

This hotel is very outdated, but at least it is clean. The room had a very old box TV set and the shower didn’t drain hardly at all and the surround was just random pieces of plastic that had been caulked together. The Internet is not high speed whatsoever I think AOL dialup use to be faster. For nearly $ 200 a night you would think you would be staying in an upper scale hotel. I was very disappointed but luckily we only had to stay one night before heading out on a cruise.

Ok place to stay in Anchorage but not first class. Older 15 story high rise. I recommend the higher floors for a good view. Wifi included but horrible band width and slow loading and hard to stream. Rooms were clean but could use a refurb. Older TVs. No flat screens. Could use in room USB charging stations and outlets in the bedside lamps.
They have a small fitness room with decent equipment. No downstairs area to just lounge.
Located walking distance from downtown and a few nice parks.
Breakfast at their PUB HOUSE is NOT included and is very expensive for a limited menu that was poorly prepared (unless you just get eggs). Dinner service starts at 4pm for Apps and 5pm for full menu. The appetizers were good and half price until 6pm. Drinks and salad full price always. Would not recommend the restaurant for breakfast and just ok for dinner.
For a one night stopover the place is ok. Would not recommend it if you are staying a few days in town. They do offer extended stay if needed but not sure of the details.

My husband and I were disappointed with the Inlet Tower Hotel room. There were a number of things that made it less than comfortable.
1. Antiquated TV that did not allow for HDMI or a stick
2. Very poor, spotty Wi Fi
3. Only 2 very small pillows on bed (ask for more when you arrive)
4. Uncomfortable mattress
The reception desk staff were ‘to the point’, and you did not feel like you could take much of their time to ask questions.
The hallway carpets badly needed re-​stretching, as the carpet has rippling all down the center, making it a challenge for roller bags and baggage carts.
The restaurant and bar downstairs were decent (although a bit pricey). Besides having one breakfast, we attended a happy hour one evening. The prices on the appetizers were reduced from full price, but so were the portions. So you really were not getting a ‘happy hour’ experience.

A generous 2 stars. For starters the free shuttle from the airport… you get what you pay for. After 3 phone calls and 40 minutes waiting it was a $ 20 cab ride to the property with zero remorse from the front desk. The bathtub has a huge step up, so if you have any physical limitations consider this a factor. The rooms are dated, the in window ac is loud and ineffective, you wouldn’t think that was important, but in Alaska with 17 hours of sunlight, if you draw the shades the room gets stuffy fast. There is an excellent local market across the street that has great coffee and the room does have a mini fridge and microwave, so there is a nice benefit. For the most part it is a dump

I travel often to Anchorage but usually stay downtown. I was able to get a reasonable summer rate at the Inlet Tower. I will definitely stay again. It’s real close to the costal trail and close to downtown. The pub on site is delish and has lots of adult bev’s. Beds are comfy with views of the mountains on my side of the hotel. I imagine you could get an ocean view.

Oh man — I didn’t want to do this. I really, really thought I’d like this place.
Here’s the deal: I travel on a budget. And it’s not a tight one, but in the summer Anchorage can be spendy. So in an effort to stay under a specific budget I did some online research (NOT on Unilocal) and found the Inlet Tower aka IT on a website that promoted a deal during my projected stay. I took the bait even though the photos on that site were lacking and didn’t really give me a clear understanding of what I was getting into. This site also promoted that the hotel had less than awesome reviews but some were average. So I booked.
The first sign that things were not going well? I hadn’t even gotten there yet! I hop in a cab at the airport and the driver says, «Where?» when I tell him the name of the hotel. Now online I saw pictures depicting a tower so I’m thinking at the very least the location of the hotel is ok. That’s an important factor for me. I also needed WIFI which was something their own website said they had.
So again, the cab driver has NO IDEA where this hotel is. Then he says to me, «Oh, this place? Wow — in all my years of driving I’ve only ever dropped one person off here before.» (INSERT HORROR MOVIE MUSIC HERE)
I hop out and walk into the lobby. Things seem ok but they’re understaffed with just one person at the desk and 5 or so people waiting to check in. I hang out for a bit and when it’s my turn the gal at the desk is super friendly. She gets me set up with my room, shows me the elevator and then tells me that the WIFI doesn’t really work and that my best shot is to try using it in the lobby or to just go somewhere else entirely — like a Starbucks. UGH. Great.
So I’m paying almost $ 300 a night for a hotel that is missing one of the most important amenities I needed? I’m here for work — damn.
I should also mention that when I first got there I was shocked that this IT tower is actually totally alone. It’s near some 1 – 2 story homes in a residential area but it’s not downtown or near any other taller towers. So the photos online are deceiving. Who’s ever seen a tower all alone before? Ack!
This review is long… Let’s get to more weird stuff:
–My room was next to a room with the door propped open and incense spilling out into the hallway. There was loud music and tons of laughter and noise for hours. Incense is typically used to cover up the smell of OTHER smoke so this was a weird red flag for me. Not that I care what people smoke all that much, but in a hotel, really? C’mon.
–The carpet in the room was not something I wanted to walk on with my bare feet. Hotels are supposed to feel like a getaway. This felt like a mistake.
–The bathroom wall was covered in dark, gross water stains
–The vent in the bathroom had little green army men shoved into it. This was weird only because it was an obvious oversight and made me question how well the rest of the room is cleaned. Dusty old toys shoved in the vents? No thanks.
–The mattress SUCKED. I’m not picky but this bed was creaky and old and felt like it hadn’t been replaced in 20+ years.
–The shampoo was almost definitely Palm Olive dish soap. And if it wasn’t, it’s the worst quality shampoo you can find. It didn’t lather, it smelled like dish soap, and it was just a bummer to put on my head.
–The hairdryer that came in the room was smaller than my fist. Air drying my hair was more effective.
So was this the worst hotel? Not really. It was bad but not horrendous. But when I woke up the next morning after a bad night’s sleep I just felt icky. I felt like I hated this place and I didn’t want to be there. So after some thought I decided it wasn’t worth saving money. I’d had to cab around all day the day prior because the location was remote, I had to pay for coffee at cafes to get WIFI and it just wasn’t worth it. And on top of that loud, smoking, bizarro hotel guests? No. Done.
I went online and found another hotel in a better location. For $ 75 more I was somewhere I was familiar, I trusted the linens were clean, and the WIFI worked. I booked a room there and went to the front desk and asked to leave. Thankfully I was charged just for the one night I stayed. I will never be back and I won’t be recommending this hotel to anyone. It’s a shame because the staff was nice but everything else was a big fat miss.
When I told some local friends about the ordeal two (of the three) shared horror stories about the hotel and how it’s less a hotel and more of a place that transients are living in. Apparently it’s more of a halfway house and is a failed condo conversion project. No wonder! Staying in a very average, very comfortable hotel elsewhere felt like the Ritz after staying here.

If you intend on getting any work done while staying here and you need functioning wifi to get that work done you are going to be disappointed. The few moments at a time the wifi does work it is slower than death. Comfy beds. Good location. Just not what I need when I have work emails to take care of.

You would expect better from this hotel which looks really nice from the outside. The inside, meh. So old, big visually engaging at all. The carpet smells too… Bathroom really old. Looks like my room had not been used forever as the colour of the water was brown when I first turned the taps on…
Cleaning lady never came (I stayed for three nights!), wifi is absolutely crap, had to request to change room and it was a big better.
Breakfast compensates a bit for this very pale, pale review…

We recently stayed here and I don’t really see what the other reviews are complaining about. They are trying to fix up the place so some rooms have flat screens, the wifi is being upgraded, I haven’t had an issue with it on any of my devices and the gym is very nice. The girl at the front desk was very helpful and gave us fantastic advice on where to visit while we were visiting. She also upgraded us to a suite with a beautiful view. If I knew her name I would give her a shout out.

We stayed here for two nights on a trip to Alaska while we were waiting for our cruise.
Pros:
–Comfy beds
–Nice Staff
–Complimentary airport shuttle
–Room had a kitchen and dining area
–Vending machines on every floor, which were conveniently located right outside our room!
–Room was pretty clean
Cons:
–Pillows were too soft, I hate having to stack 3 pillows on top of each other to level it out, so if you dont like these pillows bring your own.
–Room and hotel are in need of a major rennovation. Rooms are super outdated, old retro-​style furniture, really old TV’s, paint color is ugly. I felt like I was stuck in an 80’s time warp.
–No wifi
Overall it was a pretty good stay and I don’t know if I would reccomend or stay here again. They are average, not horrible and not excellent. This place is OK.

Just needed a place to stay for 1 night. Horrible!!! Checked in at 12am, the gal was rude! We argued because she was telling me that I needed to pay but I presented her with receipt of the room being paid in full 2 months before through Expedia. Finally pulled her head out if her ass and she looked at the paperwork!
Tiny weird bathroom. Drunks yelling in the hallway. Omg! Couldn’t wait to leave at 6am! Don’t stay here!

Stay clear of the hotel. I would give it negative if I could. First off the pillows are old and were extremely small. They weren’t even standard pillows by the time we got there. Second the shower is a 3 ft high step to get in. Third we wanted extra pillows and they told us to come down and get them. The owner appears to be absentee and it’s an absolute shame. The hotel looked promising but was just a huge let down.
Oh if you eat at the gastropub for breakfast prepare to listen to two people arguing the whole time. So so horrible. Oh and if you want service forget it. They even forgot to put the pen in the receipt holder… You guessed it they argued about him giving her a pen for 2 minutes before we asked can we just have a pen.

This is not a clean place. Bathroom is old, and rusty and the room is way too small. The sheets of the bed were not clean. It was very upsetting to be welcomed by a young, rude receptionist. All in all, try to avoid this place.

I’ll start off by saying I have lived at this hotel for over a year so its safe to say I know the in and outs. Where should I start…
1. Black mold started growing on the ceiling of my bathroom. Told management multiple times still have yet to do anything about it.
2. The shower water is never hot. At best you will score with luke warm water.
3. Did you want the internet? O well, you came to the wrong hotel. Not only will you probably not get a internet connection, if you do it will be mind numbingly terrible. Worse than dial up without a doubt. If you know anything about the internet; the rare times when I did connect I would try to download something and it would be downloading at 2kbs… So like a said worse than dial up.
4. Their «pubhouse» is HORRENDOUS the food is awful and WAY WAY overpriced. The drinks as well. Want to pay 6 bucks for a beer when you can walk downtown and get the same for 3?
5. O on the internet thing, I told management since the second week I lived here how terrible it was. A year later and its the same, exact same.
6. Homeless drunks randomly wander the halls and start screaming or banging on doors.
7. The fire alarms randomly go off. So often that the one time there actually was a fire all the residents didnt evacuate bc we were so used to the random alarms.
8. They have no video cameras monitoring the parking lot. My wifes car was struck by another car and there was nothing we could do to find out what happened.
9. When they plow the snow in the parking lot, depending on where you park they will pile your car into the snow so that you have to dig yourself out the next morning. Thanks Shitlet Tower!
10. The water comes out of the sink faucet brownish constantly.
Those were just ten reasons why this is without a doubt the WORST hotel I ever stayed at in my life and being ex-​military I’ve been all over the world and US.
If you wanna pay high prices to stay in a crap hole come here. I suggest heading to a comparable hotel downtown or closer to the airport.
Please dont come here.

Be afraid! Be very afraid. This place is a bed bug rodeo. My friend and I checked in, took a very slow elevator ride to our room (scary). As we dropped our bags on the bed I spotted movement on the pillow. Guess what! Thats right fully engorged bed bugs! Needless to say we made a hasty exit. Front desk refused to refund. Very disappointed with the whole experience. I now tell everyone who mentions the Inlet about my experience there.

Overall, a pretty nice hotel. It’s old but has been remodeled in sort of a retro way — the rooms have new kitchenettes but they’re made of steel just like they would have been when the hotel was new. Nice beds — comfortable room in every way. The bathroom is small, and lacks lots of counter space so if you have a lot of stuff you need to get ready, that might be a drawback for you.
The elevators (only 2 of them) are tiny and rather slow. Plan accordingly in the morning when everyone is trying to get to the lobby. They also skimp on towels — and calling the front desk isn’t a fast solution.
Business travelers: The internet can be very hit or miss — for the first two days, it was mostly «miss» — I just got used to hitting up iHop for coffee and free WiFi because I couldn’t get the hotel WiFi to work. It got better as my stay went on but was never what I’d consider reliable. Scott and Kim both really did try to make things right, but it still ended up being hit or miss the whole stay — especially the first two days.
Nice bar/​restaurant with friendly staff and lots of locals hanging out. That was a plus, and the internet tended to work there better than in my room, so I spent a lot of time at the bar nursing a beer and getting caught up on email.
But outside of that, it’s a pretty nice hotel. Manager Scott and desk associate Kim both provided quality and friendly service and help. Kudos to both for at least trying to get the issue resolved.
Dave

I love love love the location of this hotel at Cook’s Inlet …
we had the 15^th floor so had a beautiful view of the inlet and surrounding city.
it’s so peaceful in the morning especially with the sunlight streaming in. =0)
Also loved that it was within walking distance to a small local grocery store. =)
Oh… and google mappers were staying here! How cool is that?
Also loved that the suites were so big and there were maps of Alaska on the walls. Feels homey. =) Beds were pretty standard. and for some reason it gets really hot in the room even w/​o the heater… =x
But there were many downsides to this picturesque place …
–You can definitely hear traffic. even on the 15^th floor. I couldn’t sleep for a good hour the first night. =|
–The toiletries were definitely low quality.
–Wi-​fi was pretty spotty. couldn’t get on at all the first night but seemed okay the next day.
–There is no blow dryer. if you are like me, this is a must have. There’s a holder for where it used to be in the bathroom but maybe people were stealing them? I called the front desk and apparently they only have 2 – 3 shared among the tons of guest. hmm… so bring your own I guess.
–I’m not exactly sure what was up with the dripping noise on the 15^th floor.
–Elevator. one small elevator for so many guests. takes forever to go anywhere!!!