I went here mainly because it was a convenient location, but ultimately not knowing what to expect. The lobby has that old smell, with an unwelcoming feel. When I checked in, I was met with no customer service whatsoever, and while I waited I got to overhear the admin assistants complain about other employees and their work openly. My doctors were a complete 180 turn from the front desk; very open and friendly. I liked them instantly and they listened to my concerns for treatment and gave me a bunch of options to choose from based on what I was comfortable with. While I ultimately decided against their suggestions for treatment, I would say that if you can ignore the front office, then this is a good dermatology practice.