Applebee’s

A fantastic evening at this above-​average Applebee’s all thanks to Dave P. behind the bar.

Very dirty salad. Never eating at this restaurant again. Ordered a salad for work delivery with no chicken and it showed up with chicken. Reordered salad. I was too hungry to wait, so I starting eating the first when I realized the lettuce was covered in dirt. The second salad showed up even dirtier. These were two different salads and prepared at two different times. Food is dirty and unsafe, keep away from this restaurant.

«Um, sorry ma’am but your meal will be a little longer because we accidentally gave it to another customer».
No problem, I said.
«How about chips/​salsa, or something in the mean time for our mistake?»
Chips/​salsa would be great!
…wait a minute, why do I have ‘Chips and Salsa’ added to my bill? SERIOUSLY!

Depsite my previous problem (s) at this location and wanting to at least be able to use up the balance on my gift card, I decided to try again. Crazy, huh? Asked to speak to a manager and placed my to-​go order with ‘Jack’. Explained I wanted my food hot and the order to be correct this time. Figured I’d try the Baby Back Ribs since that is supposed to be one of their signature menu items.
When I arrived, checked the order and appeared to be okay, paid and left. Got back to the office, garlic mashed potatoes were pretty good, coleslaw too. Took a bite out of a rib, or should I say TRIED to, it was pretty tough. Dug in and got that bite, swallowed then realized the inside was very pink — as in UNDERCOOKED. YUK!!! No, not a pink like it had been smoked but PINK like half raw. DOUBLE YUK!!!
Called back to speak with Jack and got a practiced apology but again another lunch ruined by Applebee’s. This lcoation has got to be the most miserable awful restaurant in the chain. And now cue Jasmine from Shostak, the restaurant owner, who will post an apology and request I contact her to make it right. Nyah, I won’t waste my time AGAIN. The worst part? I heard Shostak bought Olga’s which they’ll probably screw up them too. Oh well, I used to like Olga’s food & service.

Probably the worst Applebee’s I’ve ever been to. We went in around 10:30pm on a Saturday night (they close at 1am) and ordered drinks, an appetizer and dinner. The drinks tasted a little off but after a long day I pretty much only required the alcohol so we drank them. The appetizer we ordered was smothered in sauce which left it slightly unpalatable but we were starving so we ate it. Then dinner came and my Mac and cheese was literally swimming in watered down cheese :/​So I sent it back after having to go looking for our waitress who was less than attentive to us and apparently to how abhorrent the food was that she was bringing out. She took the dish back and came out with a new one but it had the same chicken on it which was now cold :/​I ate less than half since it still tastes weird, and I’ve ordered this dish enough to know when it’s not made right. Overall I was pretty pissed off about the experience since this is our neighborhood Applebee’s and as a rule it’s nice to have a late nightish place to meet friends for a reasonably priced meal/​drinks.

I haven’t been to an Applebee’s in I’m pretty sure 10 years and today reminded me why. I met a girlfriend for lunch hoping to have a relatively decent lunch and chat. I had the Brew Pub Philly with sweet potato fries. It sounded pretty good in writing; philly steak with beer cheese and fried jalapenos. Good it was not. The sweet potato fries were entirely too salty. There were multiple fries where you could actually see the coating of salt. The sandwich too was overly salted. On top of that, the meat was tough and the fried jalapenos slipped out of the breading so I had soggy jalapenos and left over breading in the sandwich. I gave an extra star because our server was very personable and checked on us multiple times. Never again.

I went there with a couple of senior people. They had $ 5 coupn and I had one for myself. First, we intended to sit at two adjacent tables because we didn’t want the complications of coupons refusal when we paid. But, the waitress told us that it’s fine if we follow the coupon rules of ordering enough amounts of food separately as we requested two different bills. The waitress was careful as she had checked all the coupn rules carefully in front of us.
However, when we paid, the manager approached and said that even separate bills couldn’t honor separate coupons. I said that we planned to sit two different tables and had asked the waitress before. «she said OK» The manager refuted, «because she didn’t know»
The point is:
1. «She does not know!» You are in the management team…“She does not know”…it reflects that you had not done your job,…not our issue. We did ask and check before.
2. The customers are both over 80 seniors. Is it not so kind to seniors, even they followed all the coupon rules. For many restaurants, they even offer senior discounts without using coupns.
3. We waited the food for over 30 mins. Did we complain? Did any staff come to apologize? The service was so terrible. Even Apple Bee issues other coupons, we won’t come back.

Good service. Accommodating staff. The 3 stars is for the food. The steak with grains was way over cooked and very chewy. The lightly cooked vegetables were pretty good. They offered to recook however the steak only had a touch of pink even on the second try. It could have benefitted from thinner slicing. Disappointing compared to the beautiful picture on the menu.

When reviewing chains, I focus on restaurant cleanliness and service. Whether it’s on my lunch break or for late night appetizers, this Applebee’s has consistently great service and the environment is great for crowds. Much props to the waitstaff for being patient and accommodating even when they get large crowds of younger high schoolers or families.
Recent updates to their menu have made things more expensive and smaller portions (the quesadillas probably got shrunk the most) — however, the food is still good for an Applebee’s. My personal favorites are the quesadilla burger or chicken tender mac and cheese.
Be sure to take advantage of their weekly specials and happy hours. Applebee’s is a great place for casual dining and larger crowds.

Love the Thai Shrimp Salad; easy to go with this since I’ve had it before. My husband says his stacked (pork) sandwich was «good not great». However, there is some confusion about the pot stickers which our server did not help us understand. We were told the pot stickers (wontons) were boiled & then lightly grilled and that they were soft (what my 7 year old wanted). However, the wontons were hard and more on the crunchy side. Fortunately my 11 year old liked them and agreed to eat them. $ 8 is a bit too much for these noodle delicacies (we ordered as an entrée although they are appetizers), server could have prepared us better for these.
Sweet potatoe fries have a little too much salt & pricey for what you get.
Overall ok food that need price adjustments.

I’ve been to this Applebee’s with my family numerous times and after their renovation combined with their menu change, Applebee’s continues to be a favorite restaurant. Their burgers are amazing and service is great too!

Typical Applebee’s. Had a weird carryout experience here once where there wasn’t really anywhere for me to stand, but other than that the service has been fine as expected. Elsewhere I’d give it a 3/​5, but there are so many great restaurants in Ann Arbor and Ypsilanti, I’d skip it in favor of a unique local place.
Update: I appreciate that the manager replied to my review — I’ve had some really bad customer service experiences lately in Ann Arbor, so it’s nice to see that someone seems to actually want my business. ³⁄₅. :)

Karaōke on Saturday nights! It’s pretty great and if you like to sing there isn’t a lot of time between singers. The hostess is also a great singer and super nice!

The service and waitress was great. Ordering the nachos chips, soup, stseak dinner and salmon dibber at our table was enough. However the salmon was very dry and was not appealing as I’ve seen it in other locations. The visit was ok, being that it was a last minute quick choice.

Jonathan our waiter did a great job keeping our drinks filled but the food took 60 minutes from order to table and the restaurant was approximately 70% full. Food was subpar and sloppily made (the Mac and cheese contained what looked to to be leftover pastas mixed through it in order to get rid of them). Knowing this is a chain my expectations were lower, but the attention to detail was clearly lacking here. I’ll be sure to avoid this place next time I’m in town and I’ll let others know the same.

This was one of the most unacceptable experiences I’ve ever had at a chain eatery.
We waited 15 minutes for a table and was greeted by an affable young lady who was our waitress. She brought the glasses of water we requested then took out order.
Though a bit busy I didn’t expect it would take 1 hour 35 minutes for our food to arrive. While we sat, talked and waited I noticed most tables had no food present on them. I became alarmed and speculated to my date that she and should consider leaving as we observed others doing just that.
Our waitress, though nice, did little to alleviate the situation. She may have been a bit overwhelmed by some of the negativity directed at her by some of the more disgruntled patrons (she said one person threw their steak at her)… She thanked us for not mistreating her due to the slow serving of the food.
A manager came by and I mentioned the unreasonable wait for the food. When she asked if there was something she could do I said my date should get a free dessert. She agreed and enjoyed the chocolate cake with the molten chocolate center accompanied with vanilla ice cream.

I typically try to avoid doing reviews on places like Applebees because everyone already knows what you are going to get when you go into one.
I went to this Applebees for a work lunch. What made this Applebee’s stand out was our server. I can’t remember his name, (maybe Chris??) but he did have a southern twang. He was incredibly friendly to our group of 8 and got most of the food out quickly. He also was very good about offering refills and asking how the food was and if there was anything else he could get us.
Other than our server the experience was similar to every other Applebee’s.

Came here for a friend’s birthday. I got the garlic steak that is grilled with onions and mushrooms, and comes with some diced potatoes. I wanted the steak medium rare, but ordered it rare expecting it to be overcooked. I was right. Lesson is: order your steak 1 – 2 levels below what you want because mine turned out to be a tad bit cooked beyond medium rare, but not quite yet medium well.
Steak was delicious and when it came out, you could tell a mount of butter was melted on top of it. For $ 13, you could get better and bigger (this was 7oz, I think), elsewhere, but this was still adequate to quench my steak cravings.
We had mozzarella sticks with marinara sauce, and it sucked. I wouldn’t recommend it. The cheese is way too thick and was definitely not melted enough.
Got a sangria for the birthday kid and it was decently sized («mucho» size; apple sangria) for about $ 6. It was pretty sweet and you couldn’t really taste much of the wine flavor. To each their own, I guess.

Great steak and drinks. My server Rebecca was very attentive and professional. A boost from the normal Applebees experience.
I wish I lived near here… this would be a cool neighborhood hangout.

You get a free dessert if you correctly answer trivia on their Facebook page.
As far as the 2 for 20 goes, the spinach artichoke dip is a pretty large portion size.
It’s applebees. Nothing to write home about. Just eatin’ fair-​to-​good in the neighborhood.