Master Shine Auto Detailing

I paid $ 160 to have them give their top of the line service. They told me that they would steam clean the whole interior including the seats. I picked up the car and the carpets and rugs were soaking wet. The seats looked like they may have been vacuumed however absolutely no other treatments had been done to them at all. The backseat literally was untouched: cup holders weren’t wiped out, crumbs still on the seat. After the smell of chemicals wore off a few days later the car actually smelled worse! I cannot tell you how disappointing this was.
To be honest I should have known I wasn’t going to get quality work from this place. It was unbelievably dirty — downright disgusting really. These people are crooks. You can find other places that are not only more reliable, but even more affordable.

After a rather nasty car accident on i75 a couple of weeks ago, my cars interior was splashed with coffee up and down, and from left to right — it went everywhere.
Once we finally received our car back from being in the shop for almost 8 weeks, the interior was in less-​than-​desirable state and I was a less-​than-​happy-​camper. Remnants of my husband’s coffee with creamer, and my cappuccino plus sugar stained not only the seats, headliner and doors but even my dash and all kinds of nooks and crannies. Safe to say my car had been marinating, and it smelled like a nightmare.
The manager of the collision shop used to work with Master Shine at a different (the A2) location and remembered their expertise and quality service, so he offered to pay for us to have it re-​detailed with them. Jean was the friendliest person I have dealt with in a long time. She explained to us the potential issues at hand (old stains), but that they would try their best to improve the look of the interior as much as possible.
Setting up an appointment was easy, and once we brought the vehicle in we felt comfortable and at ease. We really appreciated Jean talking us through the service and any potential problems that might come up. I fully realize the problems with sticky coffee with cream, and the fact that these stains were at this point almost 2 months old did not leave me very optimistic in general.
However, when we returned to pick up our vehicle it looked amazing. The smell was gone, and most important of all; the stains were out! I could not have been happier. The small coffee stains which I found all over after the other ‘detail’ were all gone.
We are extremely satisfied and will return for periodic detailing jobs. Even if we have to drive almost half an hour from Plymouth.