Mich-Tech One Corp

Second positive review! Called this time for puddles in front of the refrigerator — 2 yr. old Kitchen-​aid. The Service Tech was running late due to a lengthy job just prior to mine and I received a call to let me know; their policy is if you are on the list for that day, the tech isn’t finished until they get to you! I had looked online to see if I could figure out what was wrong with the fridge and Anthony confirmed that it had a clogged drain trap. He explained that the newer refrigerators ALL are designed in a way that makes them susceptible to the drain trap clogging either with ice or dust/​pet hair. Poor design. However, Anthony showed me the brush he was using to clean out the condenser area and suggested I purchase one and clean the condenser every couple of months and it will likely let the refrigerator go 5 years instead of 2 between service calls. Didn’t keep track of time but it was at least 1.5 to 2 hours with a very reasonable bill of $ 80.00.