Nordstrom Rack

Somewhat cheap, fast tailoring here if your items came from Nordstrom, but you get what you pay for. I had originally taken my clothing to another privately owed alteration place since I needed something finished in a few days, but the owner said unfortunately she couldn’t finish it by the day of the event. Therefore, I took my clothing to Nordstrom Rack for alterations.
It was finished within a few days without an extra charge for the rush, but I was really disappointed with the quality of the alterations. The original stitching for my dress was about 1−2mm between each hole, but when Nordstrom altered it, they didn’t bother even to vaguely follow the original stitching pattern and made a slightly crooked, extremely widely spaced stitching pattern (about 1 cm between each hole), which indicates that they’re either really really short on time or do not care enough about customers to take the proper time to sew fabric back together. There is also a section of my dress that is slightly bunched and uneven now (probably only noticeable to 5% of people), and that was also frustrating.
I know it’s a hassle for customers to request that something be altered within a few days, but I think if you don’t have the time to properly alter an article of clothing, you should be upfront about the fact that the stitching will be more hasty and messy-​looking.
I know you can give your altered items back to Nordstrom and have them alter it again for free until you’re happy, but I was so incredibly disappointed with the first round of alterations that I figured that perhaps the tailoring department is just either 1) too overloaded and pressured to take on way more alterations than they can handle or 2) improperly managed in such a way that the employees completing the alterations are not motivated to provide half-​decent alterations.
If you have cheap articles of clothing I would recommend the cheaper privately owned alteration stores around the city. For more expensive items, I recently had two pants altered at Quality Alterations and was extremely impressed with the quality of the work and the pride the owner has in her services.

I really love going to this Nordstrom Rack. The people that work here are ridiculously nice and helpful, especially Rachel and Tamika. I really only shop the shoe section and the clearance rack, I find the best things in there. I wish they had more higher end things more often though.

I am so thrilled that there is a new Nordstrom Rack located right in Arborland! They have an unlimited number of top designer clothing and accessories offered at a DISCOUNTED price! And often times they have decreased the price even further than before. I also love the fact that I can buy everything I want and try it on at home and not make the decision in the store because their return policy is great! You can return regardless of time! They provide great customer service and always have employees walking around and assisting guests!

This Nordstrom Rack is quite wonderful! SOO many top designers and on trend styles. I bought way too much per usual, but have no regrets per usual as well.
The return policy is GREAT where you can literally return anything regardless of timeframe. I heard a lady next to me at the register return some pants after THREE YEARS!
This store is located in the Arborland shopping square. Its kinda easy to overlook this store because there is just SO much going on in this square but its next to Old Navy!

I am a HUGE fan of Nordstrom– and hearing about a Nordstrom Rack in Ann Arbor was a treat to me! Nordstrom and Nordstrom Rack always has great return policies, the staff is always very friendly, and the store is well organized.
At the Rack you can find designer items for a fraction of the cost– and if anything goes wrong bring it to Nordstrom department story and they will have it repaired for you. I had a longchamp bag that I bought at a Nordstrom rack a few years ago and the corners started ripping. I took it into a Nordstrom department store and they sent it to get it fixed and shipped it back to my house!
The only disappointment about this particular location is the lack of dresses they have for women! They have a very small selection.

I thought it was pretty horrible that this store has an extensive men’s suit collection and NO women’s suits (except for a few in clearance). Seriously?
The clothes otherwise are mediocre and not organized all that well. Activewear is nice but expensive. Really the redeeming thing about the store is the designer shoe collection, which I found to be just great. I don’t think they had much by way of housewares and the accessories were mostly very low quality.

Quick summary — decent, but not super cheap prices. Selection is hit and miss both in terms of sizing and styles. Good for cheap bras, especially if you’re not in the typical 32 – 38 A-​D range.
Nordstrom rack is not cheap. Kohl’s, JCP, etc all tend to be cheaper, even though this is Nordstrom’s «discount» store. That said, the prices are a lot more appealing than those at Nordstrom, and I’ve found that a lot of the clothing tends to be higher quality than those at cheaper stores, though that isn’t always the case.
This specific Nordstrom Rack isn’t the biggest, but it’s still got a decent selection. I like that the shoes are generally still in boxes, unlike the Nordstrom Rack at Woodfield mall (IL) where the shoe section is basically a bunch of loose shoes thrown randomly on racks. However, I’ve looked here for dress shirts for my boyfriend a couple times, and we have yet to find one that fits him well. Barring fit, most of the shirt patterns are either too «old man» or too loud for him anyway.
I used to buy bras here quite often. The clearance rack is something else. You can find all these bras that originally sold for $ 60+ for $ 10 or less. Sure you can buy cheap bras at target/​walmart, but a perk here is that they have a huge size range — bands start at 30, cups well beyond DD+. Granted the selection is hit and miss, but I’ve never had trouble finding something for me. Until now, that is. It appears that Nordstrom is starting to scale back massively on my size. Not cool…
I have a gift card from the holidays, so I’ll be back at the very least to use that. If things don’t pick up on the bra situation, however, I’m going to be back much less frequently than used to be the case.

Worst Nordstrom Rack I have ever been in. They don’t carry very many products for men that are smaller (28″ waist), the store seems unorganized, and the worst part is their seamstress. He is rude, doesn’t speak very good English, and the prices for alterations is far above most other places. I went to get jeans hemmed and they want $ 22 for jeans that were purchased at Nordstrom or $ 44 for jeans purchased elsewhere. I had 4 pairs of jeans and they came out to $ 139 with tax. I ended up getting a refund and taking them elsewhere to get hemmed. Since this is how they treat their loyal Nordstrom customers I will never shop at this location and will think twice about going back to other Nordstrom stores.

Be careful using your debit card here. If you have less funds available than you thought, they won’t just decline the card. They will hold all of the funds available in that account for nearly a week — even if you use another form of payment.

I’ve been to many a Nordstrom Rack, all over the country, and this location is my favorite!
The store is clean and well organized. The accessories section is amazing. Tons of scarves, handbags, and jewelry at discounted rates. The designer shoe section is large and they have as many in size 11 as they do in other sizes. The men’s section is large and features everything one could need. They have great deals on luggage pieces, too.
I find something useful (not just impulse buys) every time I visit.

I am not sure how to be elequent about this, so I’ll just be blunt about this… I thought I was walking into a TJ Max. When I saw «Nordstrom» I thought it would be fancier, but this store is really just a mish mash of clothing haphazardly put on racks. There doesn’t seem to be much rhyme or reason to anything.
Ever since my husbands’ ex brother in law (long story) told us his company was doing the electrical work, I was looking forward to shopping here, but in reality, I really could care less if I come back.
Yes, things were chaper, but they also didn’t seem to be of all that high quality.
Can’t say I would miss anything here. I found what I was looking for at Kohls for $ 12!

My first trip here was right before they closed and it was a bit unfriendly and creepy. My bad. I just couldn’t resist. I came here earlier the second round and stayed until they almost closed again.
The prices are not as low here as I have seen at other Racks. This stuff is cheap compared to Nordstrom but not a real bargain as a general rule. The setup is good, same hit or miss availablity and needing to hunt for gems and the checkout people seem friendly and helpful enough once you manage to find their locale. It just is missing something. It doesn’t thrill me, I’m just not very anxious to go back.
I will be back as it is right around other places I frequent (Hillers, Five Guys, Diva Nail) but I’m not running or anything.

I came here with my lady.
Didn’t want to buy anything, tried to find a chair. Found no chair. But I did find a shirt, so in the end I walked out with a $ 40 shirt (I thought it would be cheaper!?) and she left without finding anything.
The cash registers are in an odd location, you head to the exit. and scratch your head as you can’t seem to find one. Also if you stand in line to check out, you can just as easily have a worker check you out using their iPod POS systems in random areas.

Super glad that Nordstom decided to put a Rack closer to me! No more driving 50 minutes through terrible traffic to get there!
I went in looking for sheets. They carry them in Troy but I guess they don’t in Ann Arbor. Not that it mattered. I really just wanted to check it out.
The store is pretty big and well laid out. It was easy to see what they have even while standing at the front door. There seemed to be quite a selection of every product.
The prices were okay. I’ve seen them lower at other locations but this store is brand new. I checked the shoes for my husband. He’s a size 15 and The Rack is one of the few stores that carry his size. There were TONS of them.
I picked out my shoes and headed to the register. I was pleasantly surprised that there wasn’t much of a wait. They were really getting people out of there quick!
Weird part #1…Registers were at the side of the store instead of near the exit doors.
Weird part #2…The music is really loud.
Weird part #3…The parking lots was JAMMED!!!

Very friendly staff, efficient cashier system, great deals.