The staff are usually friendly and upbeat. On some occasions you may get a cup handed to you that has a funny fragrance from someone who has handled it with pungent lotion. That’s kind of gross!
Paul W.
Évaluation du lieu : 4 Ann Arbor, MI
Smaller than most other Starbucks locations, which can make finding a table difficult at times, but the lines are always short – even the drive through usually is not backed up. The staff friendly, and the coffee has never given me reason to complain. The wii-fi usually hooks up quickly. A great quick coffee stop on my way out of town, or a good place to linger with my laptop and power though the day’s work with the aid of a Venti.
Angela J.
Évaluation du lieu : 3 Ann Arbor, MI
Came for one of our rare Starbucks meet ups and we could tell the place was well decorated with lots of holiday goodies and décor. But one of the downsides was that the employee that was taking our orders wasn’t paying much attention at all to what we were ordering, and in the end, one order was wrong. However, the barista was very enthusiastic, cheerful, and engaging in the short time of making our drinks. They also fixed part of the problem with one of the orders. Not the best Starbucks we have been to, but it was fairly quiet given the Thanksgiving holiday tomorrow. Bathrooms are clean and space is adequate.
Kit H.
Évaluation du lieu : 5 Ypsilanti, MI
I stop here often on my way to work and sometimes come to hang out on my day off and get some writing done out of the house. Always I’m greeted quickly, the staff are friendly, and my food & drink are spot on. Today the barista offered to grind any coffee I wanted for a pourover, because I mentioned I wasn’t fond of the current dark roast. I didn’t take him up on it because I was fine with Pike Place, but I really appreciated the offer! Made me feel well taken care of. :)
Attossa C.
Évaluation du lieu : 2 Ann Arbor, MI
This review is more of the actual product rather than this location. After visiting a handful of starbucks I realized that they really don’t have much to offer me. The iced tea is really really weak. The black iced tea can be mistaken for green tea, and the green iced tea can be mistaken for mint tea. The coffee misses the mark every time. Maybe i’m just ordering the wrong thing. The few times I have been here, the staff is always helpful and friendly and I’m sure they aren’t intentionally making booty drinks.
Michael L.
Évaluation du lieu : 4 Ypsilanti, MI
Your basic Starbucks: Clean, well staffed, decent parking, and a drive-thru. This location is much quieter than the Ann Arbor location but does not have as much seating. There are however a few more private seats left of the register; which also keep you out of the way of drafts. Drinks were accurate and inside service was fast despite the busy drive-thru.
Allen L.
Évaluation du lieu : 4 Ann Arbor, MI
This location consistently has friendly staff and the drive-through is, of course, super convenient.
Michael S.
Évaluation du lieu : 4 Chicago, IL
This place has the BEST staff. They are always incredibly friendly. There is a drive thru which is a plus. I avoid the starbucks about a mile from this place because of their rude staff members. This is my first choice. Really great service. They also have a nice outside seating area.
Angela W.
Évaluation du lieu : 5 Ypsilanti, MI
I come here when I’m in the area, even when going to the little strip mall that I frequent because 1, they have drive thru, 2, they aren’t as busy as the other location on Washtenaw(with the worst parking lot ever) and 3, their customer service is always excellent. I ordered a spinach feta wrap, and the first two were almost frozen in the middle. The guy who helped me the third time gave me a third one, gave me a freebie drink coupon, AND tried to refund my money. I told him that was ok. Their customer service here is always wonderful, and I will be back.
Sandy E.
Évaluation du lieu : 3 Ypsilanti Township, MI
this is the closest Starbucks to my house and I the most convenient drive thru to access a highway. however, today was about the 10th time I’ve ordered a breakfast sandwich, only to drive away and find it is ICECOLD. I have gone inside and talked to the staff and they know about it. I’ve even gotten free drink coupons after complaining… but it’s appalling that the management clearly knows about this and has done nothing. I had this problem with the veggie artisan sandwich and the turkey bacon sandwich. I shouldn’t have to say ‘well done’ when I order food. it should simply be DONE when served. I will never order cooked food from here again.
Patricia E.
Évaluation du lieu : 5 Ypsilanti, MI
This is my regular Starbucks, so I’m here often – often enough to have seen plenty of changes in the staff. Regardless of how often the faces change, what doesn’t change is the friendly and excellent service. The new staffers learn the regulars’ favorite drinks quickly, which makes you feel at home and appreciated. And unlike the children«working» at the Carpenter location, the staff here has never once – in my four years of coming here – kept me waiting while they conducted personal discussions. Or neglected to say thank you. Good job, guys!
Mike R.
Évaluation du lieu : 3 Washtenaw, MI
Every Unilocaler should know how Starbucks is You either love it or hate it. It’s the Wallmart of coffe
Jason C.
Évaluation du lieu : 3 Ann Arbor, MI
They are everywhere but this has a drive-thru… and of course the one on carpenter road does too… and there’s another startbucks at arborland mall, but this location parking is weck… I love the drive-thru; though it can take little long time if it’s busy… but I’m glad they started the drive-thru.
T. T.
Évaluation du lieu : 4 San Jose, CA
This was my 2nd home during my time in grad school. I can order a cup of coffee and camp out all day & study for my exams. I never once felt like I’ve overstayed my welcome so I became an avid fan of this particular location. Only drawback was the small, limited parking area during rush hour. Go Blue!
CK C.
Évaluation du lieu : 5 Ann Arbor, MI
I’m not generally a fan of Starbucks coffee(Caribou is my favorite place in A2), but this location has earned some of my loyalty. I was in a car accident in front of this location last fall, and almost immediately someone from Starbucks came running over with steaming cups of coffee, cream and sugar for us while we waited for the cops. She asked if there was anything they could do at the shop, which there wasn’t, but we thanked them profusely. Later, I stopped in so I could use the restroom and get directions to the mechanic’s on my phone, and the manager asked if everything was all right and again if he could do anything for me. I just think that’s above and beyond what most places would do, and I am grateful for it. This is in a strip mall, and I didn’t see any other employees from the other stores come running out to offer aid.
Illi F.
Évaluation du lieu : 2 Ann Arbor, MI
The staff here is nice, but they literally run out of soymilk every week. 3 times now I have been told«we’re out of soy, come back later.» On 2 occasions, I’ve also had the«soy» part of my order ignored(got regular milk) and have had to return a sandwich when they forgot my «no cheese» request. Because I am lactose intolerant, this is a deal breaker. +4 stars for being friendly and close to my home, –2 for poor awareness of/attention to food allergies. I still prefer the Arborland location.
AloisSchicklgruber H.
Évaluation du lieu : 2 Ann Arbor Charter Township, MI
Internet here is slow. My combined download speed here maxes out at about 100kbps, compared to over 1mbps at McDonald’s. Therefore, McDonald’s pwns Starbucks.
Jeanette J.
Évaluation du lieu : 1 Ypsilanti Township, MI
I live near here and find it extremely convenient to use the drive-thru. Unfortunately, they are really slow and have given me the wrong drink/size several times now. I wanted to give them another chance so I just went through to get a salted caramel mocha and spinach feta wrap to take with me to my study group, and yet again I am soo disappointed! My sandwich was cold, and soggy and my coffee was room temperature and missing ingredients, like caramel! The staff almost always apologizes but I’m done, I will be going somewhere else from now on.
Shirley H.
Évaluation du lieu : 4 Los Angeles, CA
The people that work here are always so nice and quick, I absolutely love this location. I also love their green tea lattes.
Karen T.
Évaluation du lieu : 4 Detroit, MI
I’m no fan of Starbucks as a company — but if I do have to visit a location, 4585 Washtenaw is where it’s at. This particular Starbucks feels like a proper«local”(ish) coffee shop — the staff have PERSONALITY! You can’t teach that to corporate baristas — they either have it or they don’t. And, the drinks taste better. More care seems to go into the drinks and the service feels genuine. Best Starbucks in Washtenaw County!
Tony R.
Évaluation du lieu : 5 Los Angeles, CA
The team here is always friendly and courteous. The camaraderie amongst the staff is amazing. They’re usually smiling and enjoying themselves regardless of the time of day. The drinks are consistent as well. Keep up the great job and THANKYOU. This is my choice of Starbucks!