About Faces Day Spa & Salon

I don’t post Unilocal reviews a lot but I was so satisfied with my overall experience at about faces that I had to take time out of my day to write about it. You are offered a beverage upon entering (I had green tea it was so good I actually asked what the brand was and apparently it’s the about faces brand of tea. Who knew!) anyway… Christine was my stylist and she actually took me earlier than my scheduled appointment which has never happened to me at any other salon.
Christine and I then discussed my vision for a hairstyle and I knew that I was set on bayalage (spelling?) type of highlights. I showed her some pictures of my hair muse (Olivia Palermo) and she got started. She paid so much attention to my highlights observing which ones might have lifted faster than others and washed out accordingly. From the initial sweep of color to the end using the toner glaze I could tell how much effort she was putting into my hair. I am used to stylists running off on me resulting in less than ideal results.
I was also impressed with her round brush technique as it resulted in a really cute beachy kind of wave and not the overly done usual round brush. I would say that you pay more for these services but Christine was with me for well over two hours and I was her only client. I will pay for that type of attention to detail. It really goes a long way!
Keep up the good work about faces and please reward your wonderful stylists. They are what really make me want to come back to your salon :)

Ashleigh waxed and tinted my brows yesterday and she did a fantastic job!
She was precise and took the time to do it right.
I highly recommend her.

This is a great place for massages, and I specifically recommend seeing Lonnie! The atmosphere is very relaxing and the people are friendly.
I’ve gotten regular massage for years for sports-​related recovery and for relaxation. I saw Lonnie twice and she has been the most effective massage therapist I’ve ever encountered. In just 2 sessions, I’ve regained 85% range of motion in my shoulder which I injured a year ago. She’s friendly and VERY effective – I highly recommend her!

While having my hair done at About Faces today, my wonderful stylist noticed that I needed a manicure. She recommended that I see Vivian. Lucky for me, Vivian was available immediately after my hair appointment. She helped choose the right color for me and took care of my nails and cuticles which were long overdue!
I am so excited that I found Vivian. I will be returning to her. She is very talented and I cannot wait to see her again. If you are looking for a talented and caring nail technician, please consider Vivian at About Faces in Annapolis.
Thank you Vivian!

I went in for my appointment SET on becoming blonde and chopping off my locks! My natural hair color is a dark chestnut brown and I was just ready for a change! I had an appointment with Rachel Y., who talked to me about what I wanted to do and explained the best and healthiest ways to go about getting the look I was hoping for. I’m not afraid of a major hair change, so I let Rachel have total control over my hair. Best decision ever. She took my long, boring, bodiless, dark brown hair and transformed it into a gorgeous long bob with lots of layers. She did a balayage highlight with the most gorgeous shades of honey and ash blonde blended throughout my natural chestnut color. Everyone that has seen my new hair tells me how great and natural it looks & I couldn’t agree more! If you haven’t gone to About Faces to see Rachel yet– you should!

Rachel has given me the best hair color I have EVER had. Very talented and her blow drying lasts forever! I just had a fabulous Cezanne treatment done where my frizzy hair is gone. It’s different from other treatments because I can still have my curly hair if I choose but takes me very little time to straighten.
The salon has plenty of natural light and spacious. Great staff.

Theresa gave me a facial and was great! She gave me good feedback on my skin care practices.

Never again! I have a beach trip planned this weekend so I made an appointment for a waxing. I took off work early, fought thru an hour of traffic, with a screaming toddler, all while driving in the rain, only to be turned away for being 10 minutes late. Are you kidding me?! I’ve spent hundreds, probably thousands at this point and this is the way you treat your customers?! Never again.

I love all About Faces. The Annapolis location is no different; friendly, accommodating staff with a great spa lounge. I highly recommend Vivian as a nail technician. She gave me the best pedicure I have ever had with extreme attention to detail, great massaging hands, and an all around lovely experience. Definitely ask for her when you make an appointment.

I used to live in Annapolis 4 years ago and I, along with my family and friends frequented this spa, which was ok. in the past 6 months I have received 2 reminder– you-​have-​an-​appointment calls. This last time Dawn called and I told her she obviously has the wrong phone number attached to her client «Judy». I live in San Diego so clearly i don’t have a spa appointment tomorrow in Annapolis, LOL. so they have a client named Judy, attached my phone number. When I asked her to correct this and take me off as the contact number for «Judy,» instead of being professional and courteous, Dawn just hung up. How childish. Definitely shows that this place does not know the essence of running a successful business by treating others/​customers with respect. DON’T WASTE YOUR MONEY HERE!

I’ve been going to LEX for my hair for 5 years now and she always makes sure I’m happy. If I want something very specific she always listens and does exactly what I want, or if I just want something new and fresh she is able to be super creative and gives me something modern and fresh. She alway makes me look beautiful and I would highly recommend her! Plus my highlights seem to last several weeks longer than any other stylist I’ve been to In the past

I have been 3 times but I never really wanted to come back… just hadn’t found another hair stylist. It was fine. My hair looked fine but it never looked how I wanted it too… and it never looked great.

My husband got me a package for our anniversary that included massage, facial, hair wash and style, mani and pedi. When I first entered the salon I was disappointed as there were several people up front and nobody greeted me immediately. The girl that took me back must have been new because there was somebody telling her what to do. Her makeup was really caked on and not done well, which should’t matter, but for an upscale salon I was surprised nobody gave her some guidance. Then, they took me to the spa lounge which was nice, but when I went to pour myself some tea the hot water container wasn’t working. Little details, of course, but first impressions can really set up your experience.
BUT! Then I was taken back for my massage with Stephanie, and it was the BEST massage I have ever had! It was so good! I will definitely be going back to her! That was followed by an unremarkable facial (I am nursing my baby so they were unable to use the good stuff on my skin, and there were some issues with my skin stinging, but she did what she could). They provided a solid lunch with a glass on wine, which was a nice treat, and then I went back for my wash and style. This was the part I was looking forward to least because I am in desperate need of a haircut. But after my shampoo I asked my stylist, Debbie, if she had time to cut it instead of style, and she did! Love the cut! I have a ton of hair, so she didn’t have a chance to dry it or anything, but I didn’t care, I was so happy to get it cut! (This added about $ 25 to my package). The mani/​pedi was great too! Will definitely go back for massage and hair! The place is a little pricey in general, but very nice!

With 5 – 6 people at the front end, not 1 could pull away to greet/​welcome nor introduce services/​specials? There was no line, nor were they slammed, but rather, preoccupied with chatter & primping! Unacceptable. I came to see about Mother’s Day packages & after seeing this after 5 min of light browsing– with no one to service, I walked in & walked out while they: carried on.
Less primping & chatting ladies– I was a potential customer who got a bad first impression from the gate.

Thought I would give this place a try with a deluxe facial. Nice waiting room, treatment room was nice as well. As far as the facial its’ self and the esthetician, well there is much better in town. This is a chain, so I expected more expertise and the massage part of it was such a light touch there was no therapeutic value.

(08/​03/​2013) A group of us girls gathered at About Faces for a pre-​wedding celebration, relaxation and beautification. The journey to Annapolis was a snowballing comedy of errors (rain, misdirections by Google, extreme lateness, cancellations). The staff were accommodating, gracious, friendly (well, most of them anyway) while shuffling services and schedules. Atmosphere is bright and spacious in the main areas of the salon. The quiet room services are separated from the main areas, secluded and quiet; there’s a low-​lit pre-​spa lounge area to hang out in while you wait (nicely designed but a touch of trying-​too-​hard). Everyone felt their services were professional and well-​performed (had a mix of manis, pedis, massages, facials).

My grandma had made an appointment for me here while I was home for the weekend from college. My hair had not been cut for about a year, so it was definitely time for a cut. I went here and right when I walked in the doors… I immediately said WOW. This place is beautiful! They offer you a beverage right when you come in & someone takes your coat. I saw Emily for my haircut, and she was fabulous. She’s so friendly, and my hair was cut perfectly! I normally hate getting my haircut (hence why it wasn’t cut in a year) but she cut it perfectly and I had no complaints! I will definitely be coming back!

My daughter purchased myself and my husband the Almost Heaven package for our anniversary. What a treat! From the moment we entered the spa we were greeted by the welcoming staff and taken back immediately to start our day of pampering. Everyone was so accomodating and professional. It was our first massage experience and Deanna was so wonderful! The facial… oh my goodness… Mariya was fantastic! We had many delicious choices for lunch and the spa setting was so relaxing for this. After lunch, we continued the pampering with nail services followed by haircuts with Lex. There is amazing talent in this young lady! To conclude, we will definitely be regular clients. Once you’ve been pampered like this, you have to keep coming back! Thank you About Faces Annapolis for a wonderful experience!

I just moved out to Annapolis and after a long time going to the same hair dresser, I was forced to make the change. I mistakingly chose to go to About Faces in Annapolis and got my hair color done by their «color expert». I am dark blonde naturally and have been highlighting my hair most of my adult life, so with the move out here I wanted low maintenance so the color expert and I decided to do the Ombré highlights (darker at the roots and fading to lighter ends), since she assured me she’s done this on a bunch of people, I didn’t feel worried. The cut was great, the wash was fine and the people were nice– BUT THAT’S NOT WHY I GO TO GET MY HAIR DONE. If I wanted to chat with someone I’d get a cup of coffee, not pay $ 200 for them to ruin my hair. First off, I asked for the highlights to start around my eye/​cheekbone level. She started the highlights ½ to an inch away from my roots in the front and then choppy, blocked levels of highlights going around the back, looking like — – _​_​_​– _​_​_​— –_​_​_​ (I couldn’t figure out a way to post a picture so just look at my profile pic to get an idea). So disappointed. I will MAYBE go back to them for a cut, just because it’s so close to my house, but never again for color.

I really struggled with a 2 or a 3 because I love the end result. I have always been very picky about my hair and hate to spend money that isn’t necessary. I had a hair appointment with Lex. She is wonderful. She did an amazing job and I am very pleased. I originally went in for a touch up and a trim. My roots were showing. I was a red head with blonde hi-​lights for a long period of time. I recently went to brown with blonde hi-​lights because it was hard to find someone who was good with reds! A friend of mine recommended Lex and I decided to go after seeing her hair look so good twice after she got it done. I looked up the prices and it seemed normal. I’ve been to some really high end salons in Maryland and California. I’ve spent hundreds of dollars to get what I want and I’m usually never satisfied. I have no problem paying if it’s exactly what I ask for. I did not want any length taken off as I am trying to grow my hair out but knew a trim would help that process. So I asked her to cut just a tiny bit. In no way was this a cut. The color fine, She adjusted my brown so it had to be put all over. My blonde, just needed the roots touched up, which she said that was what she was doing. So I get to the front to pay and its 210. I pay it but I’m a little confused. I ask for a break down of my services which they cannot produce. I felt ripped off! I got charged 50 for a hair cut! What?! It was a slight trim. I was not happy. The front desk people were not helpful explaining this to me. I gave my tip to Lex which was a 20 and 5 bucks to the wash tech. I will go there again because it is so hard to find someone who knows what there doing with color. But as far as price, there way over priced. Left a bad taste in my mouth. I don’t know if I will ever let them cut my hair again. But I will go for color! Lex is great all in all and I would recommend her in a heart beat!