Purchased an office chair that was defective. Impossible to straighten out and the office depot company is non responsive. Best off you purchase from a higher quality company that cares about its customers.
Alyssa D.
Évaluation du lieu : 5 Gambrills, MD
I had to get some prints done and the department manager Becky was so incredibly helpful and patient I was completely unaware that I spent over an hour standing there working with her. I was beyond impressed with her professionalism. I can’t say the same for the rest of the people at the store, they tend to be really rude. I called in asking to see if I could come in and get prints done and the lady on the phone, Valerie or something has probably never heard of customer service before. Sounded like a high school over privileged brat and I could hear her eyes rolling over the phone. My review is focused on the printing department-as for the rest of the store i would say good luck and avoid the associates.
Kimberly B.
Évaluation du lieu : 4 Annapolis, MD
Okay, since my last review the store has gone through some managerial changes that have prompted me to review them better, based on service. Greeted at the front door by several folks upon entering; and staff appear to have been trained to help. When you need something, they actually take you to the spot instead of pointing to an aisle. This is a big improvement and a more helpful approach to service than my prior experience. Been in several times now and finding some really good sale deals too. Can’t beat some of these and started to check in more regularly to see what’s on sale and what I need.
Nina U.
Évaluation du lieu : 3 Baltimore, MD
I agree with Jen L. You need to enter Office Depot from the Towne Centre side otherwise you’ll be making a lot of U-turns if they are even allowed. I like any office store. It’s like a candy store for me. The colorful post-it notes, the neat pens and all the different calendars and organizers(which BTW, I need to create organizers because they just don’t offer exactly what I’m looking for). Office products are pricey and I’d rather shop at Walmart or make-do with what limited supplies we have at work. But if I need to send a fax or use their printing services, I like to help myself to a free Keurig cup of coffee or tea. I just observed someone buying paper by the count instead of a full ream. Genius.
Jen L.
Évaluation du lieu : 2 Annapolis, MD
Bigger store, awful entrance! You can only get in one way! Forget about trying to make a left into the store’s parking lot, you’ll have to go all the way down make a U turn and then make a right only to make a left. Look at a map first or you will be very frustrated. I liked it better when it was in the Harbour Center. Plenty of parking and convenient to everything else. Ethan Allen used to be here and now I know why they had to close the store. It was a pain to get there!