My mother an I are both in the process of remodeling /redecorating our homes and we love ourselves some TJ Maxx. We live in DC but decided to take a ride out to the Annapolis store since we haven’t been there in a while. I have been shopping here for years and have never had a complaint. Last week, however was a different story. From the moment I walked in something was off. Just to the right of the entrance, there was a table set up with pamphlets and balloons where a lady(short Caucasian lady with short white hair) would greet you and ask if you were interested in signing up for a store card. She asked both, the people who entered before, and those who entered after my mom and I. We somehow were overlooked —(I’m young, black, tall and very platinum blonde– I’m hard to miss) but no biggie! However, it seemed that her job description changed from greeter to security once I began shopping through the purses. It was then I got her full attention– greetings be damned. She made it her business to somehow«pop-up» at the end of whatever aisle my mom and I were shopping in. Mind you, I was wearing a long sleeve fitted shirt, skinny jeans and lace up boots. I left both my jacket and purse in the car so I was pretty much an open book. I gave her the benefit of the doubt and assumed that she was going to ask us about the promotion that she was advertising but that was pure folly. She proceeded to trail us from aisle to aisle. My mom and I are bonafide shoppers and are no strangers to purchasing expensive handbags or anything else for that matter. After I made my selection, I tossed it in my cart and made my way back to housewares where yet another associate named Cynthia made a complete ass of herself. I love the housewares section and was having a merry old time until I realized that the woman who was supposed to be organizing shoes on the rack was pretty much trailing me in the same way as her associate just had. At this point I’m like WTF is going on here? Not only did Cynthia stare me down from aisle to aisle, she made it a point to keep a close eye on the items in my cart by walking back and forth down each aisle I was in and pretending to straighten the items on the shelf adjacent to my cart– the shelves were immaculate, by the way. She would literally slow down to take a mental inventory of what items were in my cart. It was pretty sad. At least try to be a little discreet with your shadiness. I left the area no longer inspired to find the shopportunity that had I hoped for. I headed to the men’s section where Cynthia miraculously appeared and proceeded, yet again, to take inventory of my cart. I became fed up and decided to follow her around the way she had followed me, all the while taking notice of how pleasant she was to all the other shoppers. By this time I was pretty pissed off and the store was about to close so my mom and I headed over to the jewelry counter to pay for a necklace that they were holding for her. Then here comes the icing on the cake. The manager, a very loud Caucasian lady with a short gray haircut who was obviously not happy with us waiting in the jewelry line, aggressively urges us to go to the register because«the store closes at 9:30 and she would like to leave on time». I explain to her that there is a piece of jewelry that we were waiting to pay for. She then tells me that I can let my mom pay for her own items while I make my way to the front register. By this time I feel like I’m in the fu@(!ng twilight zone. However, I’m a lady so I calmly explain to her that I am purchasing my mothers jewelry with MY card, which is why I’m in like WITH her. She then tells my mom that it doesn’t take two people to stand in line for one item and told her to go pay for her items at the front register. Now I’m seething. Once again, I had to explain myself to her– this time a lot slower. I was paying for EVERYTHING. If I could split my card in half to make the transaction go any easier I would have. I told her«Trust me, after my treatment in your store today, I want nothing more than to leave and never come back». She sneered and I paid for our purchases, including the $ 400 purse that I selected earlier. All in all, I spent $ 763 in TJ Maxx that night. TJ Maxx is one of my favorites stores and I shop there way more than I should. I wanted to treat this like an isolated incident but it’s been nagging at me all week. I shouldn’t be made to feel uncomfortable or unwelcome anywhere– especially where my spending power is concerned. So, a couple of days later, I bought the purse from an online retailer for $ 200 more than the TJ Maxx price and will be headed out to the Annapolis store to return EVERYSINGLEITEM I purchase that night as soon as I finish this post! Yay me! Finding a good sale is not worth my dignity. If I’m made to feel unwelcome somewhere, my money won’t be spent there either. It’s 2015 for goodness sake! Get over these stupid hang ups already or find another job!
Mike H.
Évaluation du lieu : 3 Ridderkerk, The Netherlands
Great place, you need to look for the deals but they are there. I just found a great new frying pan, ceramic coat for less that 15 bucks Well organized and nice staff, they only thing is the staff, it seams they only have time for them selfs.
Vida O.
Évaluation du lieu : 4 Baltimore, MD
Wow! What a gem! A clean TJ Maxx! I can’t believe it! It’s smaller than the other ones but they still have some great deals!!!
Elaine S.
Évaluation du lieu : 4 Washington, DC
Found this TJ Maxx in Annapolis! They always have something that I can immediately use — today, it was a black shrug. I could’ve been here longer but I had to get to work. I love TJ Maxx!
Marianne L.
Évaluation du lieu : 2 Alexandria, VA
By every never-pay-retail bone in my body, I’m a huge fan of TJ Maxx just not this particular store. Though the store itself feels about the same size as others in the DC area, but a lot of it still uses that really low shelving so the space isn’t well utilized resulting in a lot less selection than you would usually find. That alone would usually just be a 3-star for me but the rank restroom knocks a star all by itself. Unless you’re really desperate — and can’t scoot to the Michael’s next door — well just hold your breath and be quick.
Nina U.
Évaluation du lieu : 2 Baltimore, MD
This is a smaller store and they didn’t seem to have a ton to offer. The shelves seemed a little bare and like all stores of this type, the shelves were in a bit of disarray. You have to be in the mood to sort through the madness. I went when they opened at 11am on a Sunday and it wasn’t too busy so that was nice. I found a nice kitchen rug so it was worth the stop.