Bikes 4 Life

Jus dropped off my Mtn bike for repairs and service. I must say I had a great experience here the owner greeted me and asked what I needed as well as showed me exactly what he saw wrong with the bike. You can tell its family owned by the personal experience. Needless to say I’m a fan and will now continue to bring all of my bikes here for now on. My bike came out perfect all cables are new and tight smooth shifting now and they even wipped it down and cleaned it up great job you guys.

Great service & knowledge. Chong takes the time of explaining what he recommends would be a good fit for you. Quality service and a pleasure to talk with. I highly recommend bikes 4 life.

Best shop, hands down.
I’ve been going here for over 15 years. Always friendly, affordable and quick to take care of my problems. Even took my 10 year old bike and brought it back in ride able condition.
Great advice and service!

Chung is super nice, he help me when my wheel was out of true. When he looked at he noticed the wheel was cracked. He checked with Trek and got it under warranty and gave me 20% discount

If you want a friendly bicycle repair shop, do not go to this place. The owner did not even look up when I walked in. His partner finally came to me after playing with a bike, I asked for a simple tune-​up for my 1 year old bike. He quoted $ 85 and exaggerated the condition of my new bike. He also said he would replace the wheel on my son’s bike. I quickly went to Schwinn Bike on «A» street. It was like night and day. The owner was friendly and told me I need a simple tune-​up since my bike is relatively new. He also offered to repair my son’s wheel for $ 15. My total cost at Schwinn Bike was $ 65 compared to almost $ 180 at Bike 4 Life. He is a big reap off and unprofessional person. Don’t go there!

This is my initial review/​feedback as this was my first time there.
Went there for some tubes as this was the closest bike shop with good reviews. Shop isnt big and appear to have a limited amount of models. Bikes 4 Life carry Trek.
The owner Chong was friendly and helpful. I would definiely return here again.

For twenty years, Chong has taken care of my bicycling needs. His advice on riding position strengthened my lower back and got me out of pain.
Chong and staff aim to please and do. Give Bikes 4 Life a try soon.

Customer service giant fail bought two bikes here about 5 years ago spent close to $ 2000 came in here today to buy my kid and his cousin some bikes and to get work done on mine I was prepared to spend a nice chunk of change today stood at the counter for 2 or 3 minutes while the owner kept his back to me and his kids sat on the sofa staring at me no hi, hello, I seriously stood there zero customer service so I just walked out and have to get my bikes somewhere else apparently they’re doing so good that they’llget to you whenever they feel like it buyer beware wish u guys all the best wife and I still are happy with our bikes we bought but when time to upgrade we’ll have to go to schwinn city :(super disappointed

I’ve been going to Bikes 4 Life now for over 10 years and have purchased at least 5 bikes from them during that time. During that time, I went for a couple of years without stepping foot into the store, but the owner still remembered who I was and treated me well, offering me a discount on my next bike purchase.
I’ve been in every retail bike shop in East Contra Costa County, including both the pure bike shops along with the REI’s and other general Sporting Goods stores that sell bikes, and none of them compare in terms of quality of service or the quality of products that are sold at Bikes 4 Life. Over the years, this shop has moved to pretty much selling Trek brand bikes exclusively, but for the size of shop that this is, they have a very good selection of all types of bikes and they will special order pretty much anything you need.
Whenever I have a friend that is in the market for a bike, I send them to Bikes 4 Life and everyone that I’ve sent has had a good experience. I highly recommend this shop. You can certainly find cheaper bikes, but you would be very hard pressed to find a better value in terms of quality product and outstanding customer service anywhere else in the County.

After just one visit I know that this is my favorite bike shop in the area. I’ve been to others and haven’t found the customer service and that actual bike maintenance as good as it is here. I brought in my old 1990’s era mountain bike and Chong got this thing humming along great. The bike has some very old parts on it and he knew all about them, even a good deal of the history about the long-​gone manufacturers. Highly recommend!

My wife and I went to a lot of stores from Concord to Brentwood, we did a lot of reseach on line as well for a long time. We finally decided to go to Chong’s place and we are not sorry at all that we bought our bikes there. You do need to be patient, but trust us, when you come out of his store, you really want to come back. Chong, spent almost two hours explaining to us the type of bike that we were looking for for our use and needless to say, we boght our bikes there.
If you like personal attention, you definetly need to go to Bikes 4 Life.

hmm so disappointment, the guy who was not in the mood to assist you to find a right size bike for me. I had a hard time to try to ride the bike because the saddle was too high. After trying a couple times I decided not to embarrass myself (fell off the bike),
What a lousy service and a jerk shop keeper. My co worker gave this bike shop a good reference. Wrong advice

I’ve been to every bike shop and outdoor shop in the Antioch-​Brentwood area, and Bikes 4 Life is as good as it gets around here. Under the same ownership for years and years, this shop delivers great gear and service with a personal touch. The owner, Chong, is a one-​man show, and he gets to know and understand his customers over time. Even after I took a few years off from riding and didn’t step foot in his store for four years, Chong remembered me the first time I came back in and took great care of my bike, including taking the time to understand how my riding habits/​needs have changed since my more hardcore riding days of yore.
In the interest of fairness and transparency, I offer two points of criticism:
1 — Because it’s a one-​man shop, the hours are very limited. So if you need a shop that can serve you on Sundays and evenings, this just isn’t the place. I wish Chong would hire some help to keep the doors open longer 7 days a week, but based on the quality of his service and his deep knowledge of the sport, I’m willing to work around his hours.
2 — Chong’s selection of bikes on hand is somewhat limited, and mainly caters to Trek fans. That works for me, but not for everybody. That said, I’ve seen him do all kinds of special orders for other customers. So chances are he can get whatever you want, as long as you’re willing to wait a few days.
Those two weak points don’t deter me, though. Compared to all the other so-​called bike shops in Brentwood and Antioch, this place is amazing, and Chong is unmatched as a technician and advisor. If you’re serious about getting and maintaining a great bike, Bikes 4 Life is the place to go in East County.

Have been going to this shop for years. Chong is the most knowledgable bike mechanic I have ever met. He has immaculate attention to detail. Although I’m living an hour away right now, the drive is definitely worth it. I would highly recommend this shop to anyone.

This place is great… Nice mom/​pop shop… I love local shops and these guys are super nice and experienced. and remember u if u came more than once. Plus my daughter loves max the dog lol

Very disappointed in the customer service of my visit on 12÷1÷12. First, I was harassed by the parking lot security for my parking spot. I made sure I parked in a spot that was not reserved for any shops. I parked in front of the unoccupied shop that was next to the unoccupied restaurant (used to be George’s Restaurant). The security guard (looked 40 years old and maybe weighed 110 lbs, reminded of the main actor in the movie, «New Guy») harassed me on where I was going. Really?! Way to make potential customers in an already lacking shopping center feel comfortable.
So I enter B4L. Chong was with a customer, he acknowledged my presence by saying he would be with me shortly, and continued with his customer. I came in for a quality bike for my 8 year-​old daughter. I grew up on quality bikes such as GT, Trek, and the other brands that are now lower quality bikes and presently sold at Walmart and Toys R Us. I like to support local small businesses, being a small business owner myself that specializes in customer service. Plus, I used to shop at B4L when I was a teen (unsure if Chong was the owner then, unless I’m totally mistaken but I know that was the location, and I think from Alhambra Lake in Antioch too).
So I looked around and began to build up my simple questions. After about 10 mins he was ready for me. I told him my situation with my daughter and how I wanted to buy a quality bike to teach her to ride. His response was that I should borrow a bike from someone and teach her on that. I was shocked at that response. Maybe he was trying to save me money or something but I came in there wanting to spend money and buy a bike. It’s not something I wanted to try to do and hope she liked it, it was something both her and I wanted to do. The way it was said to me gave me the vibe he did not want my business because I practically insisted that I wanted a quality bike. He was never rude but his demeanor made me feel as if my money was not welcome there. I am not a ruffian nor am I an outdoors man, just a regular family guy, but my impression was that I am not the type of customer he wanted. I left there in absolute disbelief.
I ended up going to the shops in Brentwood and bought my daughter a bike at one of the major outdoors sporting stores (which I will also be Unilocaling about soon!). This was my first time shopping in B-​Wood as well as my first time in this store. I was greeted warmly, had my simple questions answered, learned without warrant about their green & sustainable business practices (my major in school) and equipment policy and what nots, and left with $ 300 less in my bank account. The bike was good quality (I actually liked it better than the girls’ Treks at Chongs, but the Trek may have been better). I left there completely satisfied and I also plan on taking my own bike to this store for accessories and tuneups. My point to this last paragraph is that I was simply expecting decent customer service at B4L and did not receive it AND he lost out on a ton of future business because I planned on having professional maintenance done on our bikes. I will also be getting my wife’s bike elsewhere also.
Your loss Chong.

East County’s best bike shop. He has taken care of my kids and wife’s bike. Great integrity, knowledge and service.
Thanks for everything. You are the best.

This is a great place with excellent customer service. Chong knows his bikes and often have great deals to match the big boys. He even fixed my nephews bike for free, granted it was a minor repair, but still he went out of his way when other would have charged a minimum labor charge.
Shop with confidence

Who says change is good?
Today was my first time back to Bikes4Life since 2005. Nothing has changed. That is a good thing in this case. Chong is what i would consider my ideal small business owner, in that he treats each customer as if it were his only customer, is quite knowledgable about his products, and aims to educate his clientele.
I highly recommend Bikes4Life to anyone, from beginner to pro.

This place is AWESOME. Sooooo much better than any in the area (especiallly Brentwood!).
The owner is attentive, honest, caring AND… he remembers your name!
It’s that little bike shop that gives you amazing service and REMEMBERS WHO YOU ARE!
I’ve had my bike serviced several times and each time I am more and more impressed with the place.
:)