Office Depot

Standing in line at the print area for 20 minutes while employees stand around is aggravating. My order is prepaid and printed. Just give my stuff and don’t tell me to hold on!!!

I went in there to buy some toner for my printer, I worked with Michael he was helpful and cool guy, however we couldn’t find the right toner because we didn’t know the printer. No big deal, I told him I’ll go home and call them once I find out the printer. I called over 5 times and nobody answered every single time. I was very disappointed in their customer service and ability to answer the phone.

Great customer service! I was in a rush to get some name cards printed out for my Brother’s wedding and the gentleman in printing made sure that nothing got cut off and was what I needed. It took not even 3 minutes to print (they don’t print until you get there) and I was on my way! I also purchased some 4×6 envelopes from here and online the price was 50% less than what was in store for the same exact item. They honored the price for me no questions asked. I will be definitely return here!

The experience here today was great! I was very happy with the customer service I was given from Michael who printed out exactly what I needed. Also with the help of Monica who showed me everything I was looking for. I was in and out quick with everything I wanted. They were awesome! My invites are going to come out perfect. I live in Bay point and decided to stop at this office supply store since I was out that way and would not mind the drive next time I need supplies because of the service I received. Thanks for the help!

In a dorky way I love shopping for office supplies. They seem to have what I need in stock and at good prices.

Office Depot is just that, office depot. Why do all of these stores seem very sanitary and at the same time a little run down? I only come here for paper, pens, and ink, and they always have what I need.

this store only gets two stars. one because i found the perfect bookcase for just $ 100, and one for having ONE single employee with any sense of customer service. I went in yesterday and after finding the bookcase i wanted, i asked the first person i found for the price. he could not really figure out the finish, but did what he could until we figured it out. he explained everything he was doing as he filled in my info to order the item for delivery. he was a newer employee (from what i overheard and his lack of knowledge) but he was very helpful and did as best he could. BUT when he asked OTHER employees questions. they either ignored him. answered too fast without really explaining. or didn’t know the answer themselves. then the manager was called and when i asked him about the custom printing. he gave me a short robotic answer and did not bother looking at me to do it. finally, i was told to stand in line. the man who helped me came over, said everything was set, and to just pay at the register. HOWEVER, once i got there. the woman behind the counter looked at my printed order like it was in mandarin. she called over the man. and he seemed confused as to why the system was not working. and reassured me it’d be a second. but she did not bother to look at me during my entire 10 minutes at the register. the manager was then called and asked about my rewards card to which he turned and walked away responding «just do the transaction, we dealt with that, don’t worry about it. just do it». to which she snapped back «fine! then you do it!»… it was all i could do not to have an anxiety attack when these two people argued back and forth for another 5 minutes as if they were siblings in their living room about to throw down… the manager then returned with my rewards card and rather than handing it to me in my hand. he tossed it across the counter and said «here». it was rude, uncomfortable, confusing, and not to mention. this woman helping me was the only check out open. so as the manager announced he’d be taking his break and telling another employee to take her break as well. the line behind me grew ridiculously long and agitated. i definitely will not be returning to this store. not if they paid me.

Last week I purchased a car load of stuff… actually TWO carloads and had to make TWO trips because I’m way too overzealous and optimistic of packing things into our tiny car!!! I really thought it would all fit… My guy always tells me things won’t, but do I listen? NOT TIL I SEE IT FOR MYSELF, lol. (Glad he wasn’t with me to say «I told you!»)
Anyway, Kathleen was SUPERB at finding what I wanted and helping me to get the best deal possible by knowing the sales floor products. All the guys who helped me load up were very patient in trying to maneuver things to fit, and were willing to try different configurations just to appease me, hah… I’m sure they knew it wouldn’t work, but they let me try my «bright idea» and then carted the items back into the store for me to pick up later.
Thanks y’all!

POOR selection, no one on sales floor to answer questions, product in wrong place/​on floors, aisle crowded/​cramped

Pretty good office supply store, some items are way overpriced, and their selection isn’t always the greatest, but they do always happen to have the important things I need in stock.
The customer service is great here, they leave you alone, but if you need help you don’t feel TOO alone. I wish they had a larger pen selection with more loose pens out to test. I’m really addicted to the Papermate 1.6mm pens… but I really didn’t see anything besides a 1.4mm.
They have an interesting clearance section too, sometimes there’s some good stuff! Other times… it seems like a bunch of prank gifts to give someone!
They also have my printer ink in stock, it’s one of the few places around town I can find it.

Me and my daughter came in to have 37 pages to be printed from a usb. Matt helped us very patiently to print all 37 colored pages. He is very nice! Thanks Office Depot!

Good place to get supplies, I like to hit up the clearance section when I’m there since the store manager marksdown pretty deep to move clearance products.

Sung to the tune of ‘Part Of Your World’ from Disney’s The Little Mermaid…
Look at this stuff
Isn’t it neat
Wouldn’t you think their stock can’t be beat
Wouldn’t you think I’m the boy
The boy who has everything
Look at this trove
Gadget treasures untold
How many gadgets can this store hold?
Looking around here you think
Sure, you want EVERYTHING!
They’ve got gadgets and gizmos aplenty
They’ve got whos its and whats its galore
You want thingamabobs, they’ve got 20!
But who cares, no big deal, I want more!
I wanna shop like the people shop
I wanna see wanna see myself buying
Pulling out that, what’s that word again?
Credit Card!
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​
This place takes the cake and has great customer service to boot! You can always find what you need for a price that could make you be a disbeliever.
All I can say is…
I BELIEVE! I BELIEVE! I BELIEVE!!!
Now where the heck is Tinkerbell?

Mostly Ink. I go here mostly for printer ink. They have a good selection of all things office too. If I need something besides ink, I’ll probably check in here for it.
It’s clean and bright inside. The staff is nice but can be slow or distracted some times.

Great store. Very friendly and professional staff. The manager at this store helped me process my exchange. She was very polite and attentive. She had to make a call to approve my return but she did not give me a hard time about it. It was even near closing time when I had to make the exchange. I was so happy I was able to exchange my Acer Aspire because I had to drive really far from my house to get there and the last Office Depot that I visited was a slightly below par experience. So my hopes were down in the beginning.
This Office Depot also had a lot of neat stuff on display as well. New printers and computer notebook cases to name a couple. I bought a case for my Aspire here, since I was so happy I was able to get an exchange on it.
Props to Antioch Office Depot and staff for giving me a great customer experience.

Solid store with knowledgeable staff. Great selection. Well organized. Other Contra Costa locations we source from are extreme hit or miss by comparison