Starbucks

This location is either a hit or miss. There’s never an in-​between. When it comes to classics and whatever is on the menu, comes out perfectly. But any customized orders, no matter how elaborate or how many visits, initiates WW3 and one impatient & irritated customer! Aka, moi!

Typical good Starbucks, not ever too busy which is unusual. Never had an issue with wrong orders or anything, very dependable.

I’m probably a decade behind on this but I’ve just discovered that I can order an iced coffee with choice of syrup flavor, half & half, plus caramel drizzle and it’s way less than their menu concoctions. This has been my obsession lately.

I’ve been through the drive through here 3 times. I’m sitting there now. It’s been 13 minutes and I haven’t even ordered. There was probably 6 cars in front of me when I pulled up. It’s truly an impressively slow Starbucks.

The Chestnut latte is awesome!!!
Spinach wrap is also good!!!
I like banana cakes as well!

Staff always friendly and cheery, even though they have to be there for 3:30 am open – yikes! I’m closer to the other Lone Tree location by the movie theatre, but prefer this one. Their opening hours are accurate, as opposed to the other, which sometimes opens «whenever». Here its less hassle and earlier start time and friendlier…

I love how close this location is to the freeway! I stop in here on my way to work & pick up coffee & they’re always pretty quick, drinks are never wrong & they always taste great!
All the workers are really nice & pleasant to deal with too!
I had no idea that they could make a Frappuccino with coconut milk. But they did it & it came out awesome!

I love this location of Starbucks, even most of the time it packed. Service are great! They have drive thru, outdoor siting area with tables, chairs and umbrellas. The restroom is always cleaned.

I love this location! The baristas are almost always friendly and take their time, without you feeling rushed. The manager, Amy, called me to confirm my order I placed for a party. Her customer service was excellent. She was so friendly and courteous.
I would highly recommend this location for your next coffee stop!

Don’t huff and puff and roll your eyes at me because YOU made my drink incorrectly TWICE. Listen to your customers order and pay attention.

Great service! The barista in the drive-​thru went the extra mile and offered to add caramel crunch though the caramel crunch frappuccino is now out of season. It makes a huge difference when customer service gives an effort to help!

There’s usually a huge line inside or at the drive-​thru. Other than that it’s a convenient location to stop at.

This has got to be the worse starbucks in east county. Ive given them several chances and it never fails something is always wrong with our order and no matter if im in drive thru or inside the wait is way beyond 5 – 7 mins. Today there were 2 cars in front of us who had already ordered we placed our order and waited 10 mins to get to the window then they hand me my drink and its disgusting and made all wrong I could tell right off the bat by the color. When I tried to tell the girl it wasnt made correctly she tried to tell me how my drink was supposed to look and taste!!! Really? Ive been ordering this same drink EVERY SINGLE DAY for years probably even before she was in grade school and she is trying to tell me what its aupposed to be? As an ex barista myself (yes I worked for the company before) I was appalled as a customer I was irritated. So when I said can I have a refund please? She got a little snooty towards me like I inconvenienced HER!!! we wont be returning. I wound up driving to the starbucks on A street and got it done right!

Great place to have coffee break. Only down side is there parking lot traffic. Its one way and very hectic

Just left here.3:30pm…1 register going line to the door, empty food case, dirty and ¾ empty pastery display. No napkins, sugar empty, and a leaky half n half cantanier which was ¼ full. Poorly managed — money lost, very disappointed in service and food choices. Its the last shopping weekend before Xmas and the shopping center is packed… hire or schedule more people to keep customers happy and make your store more money! Poor management.

This Starbucks used to be great but in the past year or two it has gone downhill. The wait is ridiculous and it doesn’t seem to matter if there are two cars ahead of you or ten. It takes forever every single time. The worst part is that the employees are rude and unfriendly. Yesterday my wife ordered an iced white mocha. What they gave her was completely different. When we asked to have it remade the employees were very huffy and slamming things around. No one apologized or seemed concerned. They acted as if we were asking for something outrageous. It was very unpleasant. We’ll be going to Dutch Bros from now on.

This location — for the win!
Super friendly, whether I’m inside or at the drive thru, they introduce themselves and welcome me to their store. Say Good morning, and wish you a wonderful day. I always leave here with a smile.
Customers at the morning rush drive thru are friendly as well — twice I’ve had my order paid for by the person in front of me! I love paying it forward!
Drinks are consistently good! The food cooked evenly, I’ve never had burned up food and/​or the wrong drink order.
Definitely earned my loyal business! Thank you and keep it up!

This Starbucks is right on my way to work. The staff is always friendly and nice. As always I was having a hard time figuring out what I wanted to drink and they suggested the berry refresher. It is now one of my go to drinks! My only complaint is the service is so hit or miss. Almost always the staff is very friendly, however sometime it takes so long to get a drink and other times it is so fast. I cannot figure out why the drastic changes. I have tried the drive thru and I have gone inside and have had both fast and slow service. Sometimes it is busy and other times I am 1 of 2 people waiting for a drink and still it can be fast or slow service. This is unfortunate because if I am cutting close getting to work I know not to take the chance that I will get my drink in time. However on the days I have time this is the one I will go to.

Good service. But the line is so long! They need more workers and more people working the register. Also slow on getting the drinks out… Just seems understaffed.
But friendly people!

Five stars because Shell is an awesome manager with great customer service! She really went out of her way to help with the military care packages I’m doing for my husbands unit that is overseas for the next 9 months.
The drive thru can be a bit long at times and one time my drink was wrong but that is no need to knock any stars… Things go wrong here and there at any location. The good thing about this starbucks is that they’re always friendly and do their best to get the line moving as quickly as they can.