Customer service was sorry could not find help and once I did the guy told me that it was not his Area to work in and would not get someone that new what they are talking about its worth the extra mile to go to lowes
J. B.
Évaluation du lieu : 1 Nashville, TN
We’re in between this HD location and the one by Hundred Oaks… THISONEISTHEWORSTHOMEIMPROVEMENTSTORE I’VEBEENTO! That’s saying a lot because I’m from Chicago area so there is Menards, Home Depot and Lowe’s everywhere. PLUS I used to work at Home Depot so I wanted to support them but I’ve never seen a store get everything so wrong in merchandising, lighting, and customer experience. The lightening is horrible + everything is unorganized + stuff is cramped = horrible shopping experience. Save yourself from this headache and head over to Lowe’s @ the corner of Nolensville and Old Hickory Blvd. You’ll be shocked how much better it is!
Timothy H.
Évaluation du lieu : 5 Nashville, TN
Anything I love about this store I never have a problem returning anything U got there…
Meg P.
Évaluation du lieu : 5 Antioch, TN
I have been here more than 20 times. We shop here a lot for both house and lawn items, because it is closer to where i live and the prices here are cheaper than the ones at Lowe’s(I have observed that the ceiling fan i bought at Lowe’s can be found at Home Depot for half the price). Parking lot is huge and i can always find a spot near to the exit or entrance. The store is spacious, well organized and has good lighting. Customer service reps and people on the floor are always willing to help. Pick ups and returns are quick and super easy.
Jesse Q.
Évaluation du lieu : 1 Antioch, TN
I’m not a happy camper with home depo went in on a 72 hr. install was wrote up as a office job after waiting 4 days was told I was written up as residence verus a commercial and the price was over double and their was a 10 to 14 day wait for install. also was told could ask to cancel warranty and proceed with order only to be told couldn’t do that and the place where you place your order is the only place you can make changes not a store I want to visit again anytime soon. Are I received after paying a 35.00 fee for them to take measurements was they were sorry if I felt mislead
Nadine K.
Évaluation du lieu : 5 Nashville, TN
Wonderful, friendly employees who are knowledgeable and always around to offer help!
Andy W.
Évaluation du lieu : 2 Nashville, TN
Unlike most other Home Depot stores, I can NEVER find any staff around to help me look for things.
Jessie G.
Évaluation du lieu : 3 Antioch, TN
Can’t stand when you ask for help and the person assisting you is even more clueless than yourself… I needed a fitting for under my sink and the guy led me to the right section but had no idea what I needed or the size. I even brought the matching part… my deducive reasoning got me the right fitting thankfully… I would have hated to have to go back and return a 98 cent item…
Beth W.
Évaluation du lieu : 2 Antioch, TN
Looking for help. Where are the helpers? Close by and low prices are nice, but I NEED help. The going joke during the ’80’s was you went to a small hometown hardware store to learn how to do something and went to Home Depot to buy something. During the 90’s when all the hometown hardware stores closed, it seemed all the knowledgeable hardware guys went to work at Home Depot. You could learn how to do something and buy it. All the old guys must have died off because you can not find someone who knows something at Home Depot if your life depended on it. All there are is young people who know nothing and stare at you when you ask a question. Meanwhile, if you need help getting something in your car, they all are on break. Please Home Depot, hire people who know their department or better yet, train the new young people how to be helpful and know their department. Might have to go to Ace Hardware on the other side of town next time.
John G.
Évaluation du lieu : 2 Virginia Beach, VA
If you can actually find someone who works there to ask them a questions, you will probably get 1) the wrong answer, 2) told to ask somebody else. I have had some really, really bad experiences here over the last three years. Once, I needed a home repair estimate for insurance purposes and it took this Home Depot location 6WEEKS to finally get me the correct repair estimate. I thought that was crazy, because if they would have just sent me the estimate they could have the work. The lady who had been«helping» me seemed to not really care at all about doing her job correctly, and ultimately I took my business to the Home Depot down in Cool Springs.