Zaxby’s

Worst Zaxbys I’ve been to, food wasn’t fresh. When taking my order I was rushed and my order end up being wrong. Drive through always has long lines. Manager always has a mean face, and ladies on evening shift are rude. I don’t recommend anyone to eat here.

They always pack the food for to go even if you tell them that it is for here. Poor customer service.

The chicken salad sandwich is absolutely horrible! It is tasteless, bland, and small. It’s not worth the money. The customer service is atrocious and try got rid of the only good salad on the menu. Avoid at all costs!

My only problem we don’t like cole slaw n we always asked for double fries n we never get the side the just but couple on the to go orden!!! 3

Regretfully, we don’t have one of these in Miami. So every time I travel and get the chance to dine at Zaxby’s — I jump on it. Absolutely love the Wings & Things platter.

I eat here often and it is usually really good and consistent. I have never had good customer service and today wasn’t any different. They advertise Coca-​Cola freestyle drinks, I ordered a Mello Yello Zero and the lady taking my order said «we have that in the dining area but not for the drive-​through.» I guess I could have went in but seems to me she would have take a few steps to fulfill my order. This is typical service for this location, I will not stop eating here, because I like the Zaxby’s food. It’s kind of sad that customer service is this lazy.

To me the chicken tenders have gotten smaller; and the prices are too expensive for the food that you get. Not my fav.

Love this place. The staff are always Professional the food is always Fresh and Delicious. The best part is the price under 7.00 for this amount of great food This is a bargain. abd yes as the sign says it can become addictive..

I’m not sure what to say about Zaxby’s. First of the staff was helpful and the store was clean. I guess I was expecting something more like Canes or Popeyes. Zaxby’s certainly had more choices on the menu than either of those. My wife and I both really liked the Cobb and Asian Zensation salads.
However, as a chicken joint, I’ve got to put it behind Popeyes, Raising Cane’s, and Chick-​Fil-​A. Still, i’d go back.

This Zaxby’s store is such a rip off. Zaxby’s in general is already somewhat expensive compared to other wing restaurants that are usually better anyway. Anyways, if you go to this Zaxby’s then be ready to pay the original price for the wings, but only get tiny little chicken nubs (not real wings) just thrown in the box with a little bit of sauce on them. I have ate a good Zaxby locations and this is defiantly not one of them.

This location hasn’t messed my order or made me wait a long time. IT IS NOT IN THE HOOD as some other reviewer put it. Yes, a lot of businesses have left the area. It is not due to crime. This location is clean and safe for the family. Traffic is somewhat erratic at times, and I don’t use the drive-​thru. They don’t have a cheapskate menu so bring at least $ 7 if you plan to grub.

Zax sauce is what keeps me coming back!

I usually come to Zaxby’s for hot wings combo (5 wings, celery, fries, Zaxby’s sauce, and a sweet tea). I tried hot wings at different restaurants before and none of them are as good as Zaxby’s. The House Salad is also good and is in big portion (skip the toast, it is soaked in oil).
One thing I want to mention, since their location is in Hickory Hollow Mall, I have never actually went inside the restaurant so drive-​through was the way to do it (I come late). Normally I don’t check my order when they passed it through the window but 2 times, I received the wrong order when it was busy. Therefore, I recommend you check the order before driving off when the drive-​through line is long.
[Edit] They close at 10 PM
2013/#17

The Food
I tried the Big Zax Snak Meal with Chicken Tenders, Texas Toast, Crinkle Cut Fries, and Sweet Tea. It’s really a combo meal and not really snack… it was filling. The tenders were juicy on the inside and crispy on the outside. They were meaty enough, but not really big. The fries were cooked up crispy and dusted in a seasoning salt. It comes with Zaxby’s sauce that seems to be a mayo based with worchesteshire flavor. I also paid an extra quarter and had some of their mild wing sauce. The wing sauce was better than the «house» sauce. The sweet tea was good.
The Place
It’s weird to sit in a nice and clean place in Hickory Hollow. The whole area is pretty lame these days, but Zaxby’s is a rose among thorns. The staff is very friendly and upbeat.
The Verdict
I will be back if I can’t make it over to McDougals.

My fiancé turned me on to Zaxby’s back when I lived in Tx and I didn’t really see the big deal. She on the other hand loves this place for some odd reason. I will say that the sweet tea is off the hook! (really good) And I did get a chance to try a grilled chicken sandwich that now I am hooked on! SO i guess I’m a fan… Overall the establishment it pretty clean, my food has always been hot, and no complaints about quality of my meal so i will be back.

Love it, and the new location is right near where I work which is a good thing (or is it a bad thing?). Either way it is delicious. You have an abundant choice of chicken to choose from, but not like KFC. It is way better, not as greasy.

In an area of town where crime has continued to grow and many businesses have failed or left, someone got the brilliant idea to open a Zaxby’s. Not being sarcastic here, it is true brilliance! There is only one thing better than having chicken in the hood… Having tasty, fresh chicken from a clean new establishment, served to you by friendly helpful staff. I am hooked. In fact I am about to grab some after this review.
This place has been warmly welcomed to the neighborhood with regular business since it opened not long before Christmas. The closer is gets to closing, the longer the line around the building gets (I do wish they were open later.). The staff is always quick to help customers though and will make sure everyone in line gets served before they close up for the night. The menu is expansive for a chicken joint and the location is easily accessed from any direction in the Hickory Hollow Mall area. Props to whoever opened this place!