Being in Southern California(San Diego) The summer can be at times be unbearable without central A/C. With all the sunshine we get, what better option than to go solar. Erica was very helpful and communicated diligently via email with me throughout the vetting process. I could of gone with a local company, but their prices were hands down the most competitive. The Service with exceptional, despite the fact they had to travel down to San Diego to do the initial walk through and install. They set up online monitoring, which shows me how much electricity I am generating daily. The installs was worry free as they even went to Home Depot to select the correct paint to match the exterior to my house. When a few tiles were accidentally broken during the install, they brought down all the pieces and actually took it and have it matched and replaced. Now I enjoy A/C worry free during the summer… even spring when we get the occasional hot spells. I have 2 A/C system at the house and my bill have gone from $ 400+/mo to a credit every month… Thank you!!!
Linda D.
Évaluation du lieu : 2 Apple Valley, CA
Desert Solar installed a full system for us a couple of years ago. Their price was very competitive and the install was relatively easy. Our electric bill went from $ 500 – 900 a month to less than $ 2 per month… Until last month when it shot up to $ 983 for the month. Our solar was down. When we called Desert Solar for help(still under warranty) they sent some young girl out that spent 2 days walking back and forth between our solar panels and our breaker box on the house, accomplishing nothing. She didn’t know any more when she left than when she started. My husband had to lose his temper with Desert Solar and I had to call Solar Edge to get anyone to do anything. We were told by an employee this had been an ongoing problem and to be sure they replace both sides to our solar, not just the broken one. It took over 2 weeks to make the needed repairs and they refused to replace the other section. And now we are down again. This time I had to threaten a law suit to get them to react immediately(4 days!) otherwise it was going to be the same ineffective walk-back-and-forth girl coming out to «fix» it. We would not recommend this company to anyone until they get someone in charge that knows what they are doing. Right now it’s pretty pathetic.