Applebee’s

So I ordered the Thai shrimp salad and it came out incredibly small. So I asked a manager if it was the proper size and he told me it looked a little small. so he took it back and the server was told to bring it back to me and tell me it would be a dollar two up charge for more lettuce. I have been a chef since I was 16 and to put more lettuce in it would be all of like 18 cents. Besides the fact that I did not see a manager the whole situation was handled horribly. The server we had John was very polite and apologetic about the situation and I tipped him well but the fact that a manager could not follow the simplest hospitality management process and go to the table and apologize and offer something as a substitute is hilariously awful. My girlfriend and I have been there atleast 20 times in the last year and took a little break and this was our first time back. Needless to say we will not be going back do to the awful management and portion size of an eleven dollar salad with nothing in it. Once again our server was great about the situation but the management was lazy and nowhere to be found.

The staff is nice enough but the food is absolutely atrocious. The meat on the chicken wings were grey in color… most likely from a few days earlier. The burger was ridiculous. We ordered a triple bacon burger to split and it literally had half a piece of bacon in it. Wow. So sad that a chain could be this bad. Steer clear of this place.

First of all the floor was absolutely disgusting! Had to walk over it several times to get to the restroom. Nasty! It was unkept, wet and a true fall hazard. The food order we placed was incorrect, twice. Ordered chicken for 4 kids and got mozeralla sticks & macaroni, just wanted chicken and mozeralla sticks… just like the picture. The waiter attempted to bring us macaroni mixed with chicken. Not only did we get bad service but the manager just came over and said, «this is his first week.» Poorly managed, the manager could have asked, «how can we fix this situation to make it better.» Instead the waiter just said he will take off the meals, which were apparently 99cents each. The manager could have made it back to the table at least a second time to check up on the coworker.

Wow, I agree with the other reviewers. This place has gone downhill. Met a friend for lunch, thank goodness we weren’t in a hurry. It took 5 minutes for our waitress acknowledge us, then almost 10 more minutes before she came back to take our drink order and then at least another 7 minutes before we received our drinks. There were 5 other tables besides ours and three servers, so not overly busy. We ordered and it took an long time for a grilled cheese and a ½ salad and second salad. My friend asked to substitute chicken instead of shrimp. The waitress came back to tell us it would be an extra $ 3.49, did she still want it? At which time she changed her order and ordered a different salad and asked for no dressing and salsa on the side. It came fully dressed. The chicken was cold. Our waitress returned it and brought her a new salad. The new salad had the tortilla strips as advertised in the menu (the first one did not), the chicken was warm and the salsa was on the side. Yeah! I ordered the lunch combo. My salad was drenched in so much dressing, I couldn’t eat it. It looked like soup on the plate. I did say something and I will say the manager acknowledged my issue and refunded half of my combo cost. Very disappointed in the food and the service.

Here for lunch, not that busy. Have been waiting for over 30 mins and we haven’t seen our waitress. Stopped the hostess, said she would do something, but watched her walk away and not to the kitchen. Finally get our food and its dried out and lukewarm

The greeter at the door was filthy. The food was low quality. Worst of all my soda has lettuce in to. Terrible!

I don’t know what people are complaining about. This place is great. I really loved our meals and the service was fantastic. No complaints whatsoever.

Horrible service. Every waiter/​waitress I’ve had there except Melinda has been awful. I used to go there all the time but I will not be returning anytime soon because even their food has gone downhill.

We always came to this location, NOT anymore! !!l last five times we have been here we have waited almost an hour for food to come out. One of the times waitress forgot to put our food in after an hour apologized but did not do anything about it, food at this location is missing ingredients their entrees my oriental salad came out with just the greens and no almond noodles. .So again we are here and our food just came table and it has been one hour to the dot! !!!my husband said I’m done! !!!

Applebee ‘s has really gone down hill. They used to have really good food, now it sucks! Last time we were there, they brought my kids’ meals out 15 min before our dinner, so by the time we got ours, they were done eating and rambunctious so we could not enjoy our dinner. Food was horrible. Fast forward to today, thought we would give then another chance. Once again, food was terrible. Husband got a club sandwich and bread not even toasted and looked like something they just threw together without a care in the world. The rest of our food was mediocre at best. Server seemed very pushy to rush us out since we were his only table and was interrupting him watching the Packers game.

Crap! Need I say more.

Had a steak, never again. Dry, over cooked, and bland. I had ordered it medium rare. Waitress adjusted the bill, never did see the manager. There are plenty of good restaurants in Appleton, don’t waste your money at this one.

We ate at this location yesterday (09/​28/​2013) about 2pm and had terrible service. First the hostess acted irritated that we even came to eat. Then when she was leading us to the bar I asked to sit at a regular booth, she complied after rolling her eyes and giving me a look that said «seriously.» Our waitress had a much better attitude but her service was still below par. When I asked for water a waiter came by a few minutes later and slid it on the table hastily and while continuing to walk away said, «There’s your water.» The restaurant was terribly dirty too. We had menus on our table that had sticky food chunks on them. I saw food drippings all over, on the walls, the booth seats and backs and our table had been wiped down but it still felt grimy. Our booth seat had a huge hole as well. Our food was good, but we can get good food elsewhere with nicer staff and a clean environment. WE will not go back.

The waitress bypassed my small group of two to help a larger group that got there after we did. It was very rude. We left and never went back.

Let me put this as succinctly as possible: DO NOT EAT HERE! Go ahead and get a $ 2 long island if you want to get trashed on the cheap, but do not bother eating here! Horrible food and service. I ordered a burger that was supposed to have blue cheese crumbles on it and they barely had any on. When I questioned the waitress, she took it back to the cook and came back with the following response; «The back of blue cheese crumbles was down to the bottom and they didn’t want to open another bag». WTF?! That same night, my whole party was dog tired from moving our apartment and I had forgotten my debit card. You’d think the waitress would have tried to flag us down. Nope. Nothing. Never going there. The food at the other Applebee’s across town is just as bad, so don’t waste your time their either.

Our visit was around 12 on a Thursday. We waited for 5 minutes at the front waiting to be seated and then had to choose between a small booth or wait for the hostess to wipe down a table, we chose the small booth.
With it being earlier in the day I had thought the staff would be more polite and chipper, I was wrong. Everyone we interacted with was off putting and seemed as if they hated they were there. Seemed to be a lot of confusion of which food order went to what table and so on.
Our food was mediocre, fish was really greasy and the sandwich had all of the contents loaded mostly to one half.
If I eat at this restaurant, I try to eat at the other location. I have never had a good experience here. Whether it be the food or the staff, something has always gotten messed up.

Tried to eat here yesterday. Tried. No one ever waited on our table. We ended up leaving and going elsewhere. The whole time we were there I could see 5 staff members loitering at a table in the bar not 10 feet from me. I’d give them zero stars if I could.