Taco Bell

This taco Bell off college ave. does not deserve even a one star. Ordered a beefy burrito with extra beef and what I got was a hot mess

2 stars because they got my order correct for the first time but stuck all my food into one bag which ended up ripping when the cashier handed it to me. I think the part that irritated me the most was probably when I asked the cashier for my receipt and he said oh i gave it to you but you must have threw it away. I know for a fact he never gave it to me because my sister and I just looked at each other like ‘NO you did not just blame me! all you had to do was print a copy of it. Wow. as if it’s so much work! I placed a huge order and wanted to make sure all my tacos were there. OH and the wait for our food was Forever! we waited over 20 mins!

Terrible. A very long wait! One person in our party’s order was forgotten and waited 20 min with no apology!

Absolutely horrible service. Cashier was having a full blown conversation with a customer, completely ignoring the other customers. Been waiting for at least 10 minutes and there are still two couples ahead of us. Only three couples in the restaurant. Don’t waste your time, unless you don’t mind waiting.

We have enjoyed Taco Bell, and over the summer we have chosen to have Taco Bell for lunch on weekends. It gets worse, every time we go. Very slow service, missing items in orders, freezes filled so high, they leak out of the cup while you are waiting on your food. On multiple occasions you can hear the employees screaming at each other, not professional. Half hour between the time you order, and get your food in the drive thru, even if there are only 2 – 3 cars ahead of you, and if you go inside to order, it is worse. Ask for no tomatoes, because I cannot eat them, and it is on the receipt to show that is how I ordered it, and what do I have, tomatoes. Seriously, how difficult is it to prepare an order, as ordered, and double check the order before handing it to the customer?

Review posted by my girlfriend, who felt the need to leave good, honest feedback.
We came to this location fairly late, on our way to grocery shopping. I asked the cashier what was on a specific burrito, and he was more than willing to oblige. We stood waiting for maybe a minute and decided to sit down.
All of a sudden a man walks in and whips down a bag from the drive through. He starts snapping his fingers at the people in the back, «This is ridiculous and completely wrong!!» The cashier that helped me out was doing everything to help out the disgruntled customer. The angry customer got angrier with every word as the cashier was trying to help.
The people in back were remaking his food and he threatened to post how awful his service was. After getting his correct order and leaving, we received our food and the woman apologized for the wait.
I would like to commend the group working tonight. They did a wonderful job and did not deserve to be treated so poorly.
Props to you Taco Bell crew!!!

The food was fine. The service was sketchy. The young guy working the register was more interested in having a conversation with the customers in front of me than doing his job. He insisted on continuing his conversation that then involved another employee about his hernia. It seemed as if the employee was high. Food took forever to get made. I thought the customers were the ones who were normally high, not the employees.

Ok for some reason this was such a memorable Taco Bell trip. By the time you hit Appleton from Chicago, you’re pretty hungry. And thirsty. And your throat hurts from belting out songs along the highway for the last 200 miles.
So you show up here, one of the few locations indicated by signs off the highway. And the staff is, if anything, very overzealous in making sure that you’re enjoying your meal. In the 20 minutes we were there, acting like full on high-​as-​a-​kite teenagers, giggling and twittery, we were asked THREE times if we needed a refill on our drinks.
Yeah I know we’re cute and all, and the guy working behind the counter must have been bored, but he definitely went out of his way to make sure that our singing throats were amply bevereage’d. And that’s cool.