Starbucks

This is the Starbucks inside of the Safeway. I am currently in a production at Cabrillo near this Safeway, so I have been frequenting the shopping center for about 2 and a half months now.
Save your time and money and go to Aptos coffee next door if you want quality service and a great tasting drink.
I am a big Starbucks fan (and used to work there as well). Three times now I have been very dissatisfied with the service. Every time I go in, there is the same young lady working… by herself. I think her name is something along the lines of Cheyenne. She does not have any urgency while she is working and she does not multitask making for VERY slow service.
I had a treat receipt from earlier in the day and I decided to get myself a drink while in the store. I waited for what was a little over 5 minutes while she was talking and preparing a drink for a Safeway employee (she is often chatting with Safeway employees instead of focusing on the customers). She then proceeded to fix herself a cup of water before coming over to ask what I would like. She then explained to me that they do not accept those coupons. So instead of asking me what I wanted while the drink she was currently making was in the blender, I waited 5 plus minutes for her to tell me no.
The last time I went in, same deal. She moves very slowly and does not multitask. The people in front of me ordered two frappuccinos… I knew I was in for a long wait again. Instead of taking my order while the drinks were in the blender, she stood there and waited for them to be done blending.
When she finally asked me what I would like, I ordered a Iced Venti Cinnamon Chai Tea Latte. She started playing with her screen and I could tell she did not know what I was talking about. She asked again what I wanted. She then rang me up for a regular chai latte and said «So, you want cinnamon in it?». I then directed her to the menu that clearly reads «Cinnamon Chai Tea Latte». Her response? «No»…she just said no. Not «I am sorry we are currently not providing that». Just no. So, fine, just a regular iced chai tea latte.
I had a box of wheat thins and asked her to ring those up as well. Her response? «I can’t charge that here.» My response? «Of course». So I then went to wait in a long line for a box of wheat thins. I also found out from a fellow actor, shortly after, that she has been rung up for Safeway items at the Starbucks before… awesome.
The cherry on top of this horrible, no good, sundae? When I went back to pick my drink up, after waiting in a long long for a box of wheat thins, I noticed the drink looked very pale. I did not have the time to wait in line and have her make another, so I left.
I paid $ 5 for sweetened milk. You can clearly see the difference in the photo I posted. The pictures were taken in the same light, in the same exact location and time of day. Also note that there is no name on the cup… which is standard Starbucks practice.
I will NOT give this place another try. They need to do a better job at training there employees if they want to uphold the Starbucks brand.

All the baristas are friendly and I love going there to study. Great coffee, great seating and atmosphere