AAA – Ardmore

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Robert Dillin is the insurance counselor to see. Got me through stopping policies in NJ and starting new ones in PA in no time. What was unpleasant experience years ago when I did this move in reverse was a breeze. Robert excels!
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

My experience is limited to the driver’s license photo services.
All I needed was a new photo for my driver’s license. I was fearing the worst, with huge lines. I went after work on a weekday, and there were only a couple other people there, so I was seen right away. The front desk person was cheerful and pointed out where I needed to go. The inside of the store is bright and new looking, and everyone I encountered was polite and professional. The lady taking the photos was very patient with my vanity in trying to get a good photo, and I was in and out in 5 minutes. I can’t comment on any of their other services, but the only downside is limited parking directly in feint of the store, though there is a large parking lot across the street. Just be careful crossing the street because drivers often speed down there. Overall, a delightful (oddly enough) experience getting my new driver’s license photo. Cheese!

Got a AAA membership for the first time in my life this year. A few months later I called because I had a flat tire and I was in work clothes. When I called they said they’d be there in an hour. After waiting 30 minutes in 90 degree heat, they sent me a text that said it would be at least another hour and a half. Had I known that in the first place I would have made other arrangements.
What annoyed me was that it was the week after 4^th of July and everyone was on vacation, so they weren’t that busy. It was a ghost town and there was no traffic. Obviously the company that was called had better things to do.
When I called to cancel (my brother came out to help me), the woman taking the call said someone would get back to me as they wanted their customers to be happy.
No one ever called. I got a letter a month later which I wrote «was told I would receive a phone call that week, this is unacceptable,» and I mailed it back to them.
It’s almost 2 months later and haven’t heard a peep. Won’t be renewing my membership.

Do not use their DOL Driver’s Licence center.
They didn’t tell me until 40 minutes into it that they are a 3^rd party and you have to pay $ 25 on top of the PennDOT fee AND come back 4 – 6 weeks later to get the actual license. I already had spent so much time there, I agreed. Then she charged me wrong and it took 10 more minutes to correct it. I went back the second time and THEY — AAA (Not me) made a mistake putting my address in and thus it was wrong on the license… AAA told me I would have to wait another week to 1 month to get the camera card corrected or go to a PennDOT center (which I was trying to avoid, the whole reason for doing it at AAA.) Also the PennDOT employees here are nice, the AAA employees are super rude as soon as they find out you are not buying a AAA membership– and they do sloppy work… they charged me wrong and put the address in wrong. what did I pay $ 25 for?
Would have been better to go to the PennDOT center and just wait a few hours and get it done right, the first time, by people who can correct their own mistakes.

I went in to get my license photo taken and was out in about 3 minutes. I did come in at a good time because there weren’t a lot of people there, but the staff seemed fast anyway. Not the friendliest people in the world but I was in and out within minutes.

I will never go to another place to renew my license
I was in and out in 10 mins!!! So great!!!

Used their tag service. The staff is the only reason I left happy. Because of PA’s very antiquated system, it took a month to get a paper title for my car, but the staff here was friendly, explained everything, and were very helpful. They even corrected mistakes on my license made by staff at the DMV. I’m a member, but even if I weren’t, I would (and will) use this service again. I drove off with my new PA tags a satisfied customer.

I’m a huge fan of this AAA location, which also houses a PENNDOT Photo Center. What brought me in was I needed a new photo for my license. This place was bright, clean and most importantly fast. The people at the counter were genuinely nice, they liked to help. It’s a great place to plan a trip or get something notarized. I came there for a DMV function but might just join AAA that’s how impressed I was. Keep it up!

One of the nicest AAA locations I’ve been too, with a bright inviting interior and efficient pleasant staff.
I’ve been a AAA member for nearly ten years and I’ve always thought it was money well spent for the services they provide. Besides the obvious roadside assistance, their store locations provide a variety of convenient services for members.
Most recently, I had to obtain a vehicle title, registration, and license plates. After an interesting DMV experience to obtain my license, it was a breath of fresh air walking into this AAA office. Everyone I dealt with was extremely courteous and professional, and I was in and out in under a half hour.
Overall, it’s worth it to be a Member, and if you aren’t utilizing the stores for any of the additional services they provide you’re missing out. This store in particular was extremely well run, and I’ll definitely be back in the future.

The service here was quick and polite. My notary that I use was at his other job and I was in a pinch. The prices are a bit high if you are not a member. If you are lucky enough to be a member the prices are very reasonable. So just know that going in.
The staff here was very friendly… but walk in with a membership if you plan on doing the notary services.
In response to the comment from the owner.
I am an AAA member however the person buying the motorcycle from me wasn’t but the fast remains.