Jersey Mike’s Subs

My fiancé walked in at 8:30 on a weekday and man said «we are closed, I have no bread», he then follows with «I am part owner, go ahead and leave bad reviews like everyone else» there was one couple in store and they also said the man was very rude to them.

The hours online and on the door say open until 9 pm. At 8:42 pm, a few minutes ago, I tried to open the doors to get a sandwich really quick to go after work and both doors were locked. Workers trying to leave early? I saw them inside cleaning. C’mon, where’s your customer service? Jimmy John’s purposely serves until 10 minutes after closing hours. That’s customer service. If you don’t want to serve at 8:42, change your hours to 8:30 pm.

What a disgrace to the Jersey Mikes company. Never have I encountered the rudest (putting it lightly) employees. I didn’t know it was ok for cashiers and managers to swear at customers. Their actions towards 2 customers caused me to leave this location. Just pathetic!!! The owner of this location should be ashamed and he really should look into who he hires.

Steve helped my husband and I last Saturday and gave exceptional service. I had mentioned that the last few times my sandwich was light on the chicken and he personally made our sandwiches and they were better than amazing. He took the time to go out of his way to ensure our sandwiches were the best ever! Major thanks to him!!! The whole staff was great but Steve really stood out. Thanks again! Can’t wait to go back

Worst Reuben sandwich ever W. Rand location in Palatine. Called manager and he pretty agreed that they use stale bread on hot sandwiches. He didn’t argue or defend my accusations so it must be true.

Tried Jersey Mike’s for the first time on my wife’s recommendation. While I did get a good tasting sandwich, I didn’t like the fact that they only had two roll choices, that I couldn’t get my sub heated, I wasn’t offered cheese on it and they have less than 50% of the toppings that Subway offers. Also, they are more expensive than Subway. While my wife will prefer to go there, I’ll stick to Subway.

I stop here once a week. They have the best subs in the area. Only gave 4 stars because some times the staff is slow because they are busy watching the TV.

Never had a problem at this location till they hired little tatted up bitch boy. If I wanted no meat on my sub I wouldof gone to Subway. I spend 7 bucks on a sub at Jersey Mikes cause they have always loaded up the turkey. I made a comment that there was like no turkey and he cops an attitude and puts a little more on. Bitch you don’t pay for it! I’M paying for it so make it the way it’s supposed to be and take your attitude elswhere! I get home to eat it and it was basically eating bread with lettuce mayo and mustard. Thanks for wasting my 7 bucks! If you can’t make a damn sandwich accurately go get a job cleaning bathrooms. Never will i ever go to this location again. To the manager hire people with some actual PEOPLE SKILLS! I’ll be sure all my friends stay far away from this location.

I saw the last couple Unilocal reviews and wonder why they were not so great because my experience was just as great as always. I was here at 530 on ¹²⁄₁₇ and the 2 guys who were working made a great sandwich. I had the club supreme and they whipped up my sandwich faster than jimmy johns with some great fresh tasting meats and veggies. Im a restaurant manager myself and would want employees like this on my roster

I have purchased for the last five weeks a long sandwich with double ham and double cheese and the price was always $ 14.00. Today, Saturday, at 3:30 I bought another and the price went up to $ 14.55. Was this a mistake? By the way, I love the sandwich. Beats the hell out of the sub.
William Mulligan

Love Jersey Mike’s food. Went to this Rand Rd Arlington Heights, IL location last night, Sunday, at 7:45p with my husband. Well, at least we tried to. When pulling up we saw chairs on the tables but thought maybe they were getting a jump on cleaning as they close at 9pm, as posted on the door. When we opened the door we were told they were closed. I asked, «really?». His response, «yes, definitely». Very rudely I might add. I responded that that is not what the door stated and walked out. At this point I noticed that all the tables had chairs on them. There was a person standing in front of him at the counter that did not appear to be an employee but I suppose could have been.
We decided to go next door to eat at Smash Burger, which was pretty darn good BTW. My husband and I witnessed another couple try and enter and I can only assume told the same thing we were as they left and came in to Smash Burger.
Why have your doors open if you are closed for whatever reason and certainly there was no reason to be rude. We were just entering the establishment to get a sandwich. Needless to say I will not be back to this location.

I love Jersey Mike’s. The subs are always great. I have been to this location over a dozen times, and I have never been disappointed. My subs are always made perfectly. I like the club supreme (turkey, roast beef, bacon, swiss) no mayo with pepper relish, «Mike’s Way» (vinegar, oil, spices, lettuce, tomato, onion). My other go to is called the 99 which is a cross between the 43 (Chipotle Cheesesteak) and the 56 (Big Kahuna Cheesesteak). It is delicious and probably really terrible for me. I have never ordered any size but the regular. It has always been enough food for me.

First off, let me begin by saying I’ve drawn a serious liking to Jersey Milkes over the past year. I’ve been to multiple JMs and have tried just about all of their subs and have yet tasted one I’ve considered to be «terrible».
Today I was in the vicinity of this one and got a mini club sub. I usually get a regular so I was shocked to see that the mini wasn’t «mini» at all. It was definitely bigger than I anticipated (I think they hooked me up with a regular without telling me). However, as usual, the sub was well seasoned, soft and tasty. I’m very pleased.

This place has done a complete 180 since new owner took over. The staff is nice and attentive the food is amazing. I had a #6 the roast beef and it was medium rare as it should be. When you order you tell the first person the number of the sandwich. The second person is told what you want on it. Very simple and easy. They will evan poke some pun at you if you give an opening. This place is awesome. That is all.

Still my favorite «Fast Food Subs» chain. The «Jersey Shore» schtick is gone now, and the staff is uniformly friendly and open, with the the food the star. The classic Italian Regular is always a winner — just be sure you know that you have a choice of what’s on it by telling the SECOND person you talk to what you want, not the person you order it from. See, its easy! Most of the others: Reuben, Big Kahuna, the Clubs, etc. are also great. This isn’t an elegant place — much like a Subway once you get your food, but the sandwiches are truly the best of any chain place I’ve tried. Lately, (8 — 2015) pricing has been getting out of hand so the rating is now just a 3.

When the first Subway opened up in my town when I was 12 I was so excited. I thought it was the best sandwich shop ever for years. Oh, how little did I know. Since then I’ve had sandwiches from a plethora of different places and the most recent one is Jersey Mike’s.
I had never been to this place before and since it wasn’t busy I took my time reading over the menu and deciding what to order. The staff thankfully let me take my time and didn’t just stand there and stare at me while I thought about it. I ordered the Big Kahuna Cheese Steak. Wow! That was a big sandwich. The sandwich was fresh and the cheese was all melt-​y. My order was a to-​go so they wrapped it up nicely in foil and packaged it in a bag.
I should have probably split the sandwich in half but I ate the whole thing.

Slow, slow, expensive and slow.
I realize many of the «hot» subs are cooked on the spot but it felt like a sandwich eternity watching everything be sliced then and then cooked up. I’ll still believe you if I see sliced meat in a bin and the slicer on the counter, I promise.
Also, when did it become ok to charge $ 7 – 8 for a regular-​sized sandwich. Boo to that.
The layout is also funky. There isn’t a good place to wait if you order your sandwiches to go.
Another thing that was off — before you ask me if I want my sandwich Mike’s Way, could you first ask me if I’ve been here before? I had no idea what Mike’s Way is or was. It’ll save them some time to scratch it or ask me so I don’t feel like an ordering jack ass.
All in all, my chipotle cheese steak sandwich was tasty, a little different but fun to eat. This place is no Penn Station but a nice hybrid between Jimmy Johns and Potbelly.

Picked up Jersey Mike’s for take-​out on Saturday around 2pm. No line, I’m assuming the «we just opened» rush has ended.
Order: 2 regular chipotle cheesesteaks.
Verdict: The sandwich was tasty and well balanced. Next time I’ll order without bell peppers, but that just because I’m not that big of a fan. The bread was awesome. A regular was HUGE. My friend and I probably could’ve split it, but yes, I did end up being gluttonous and eating the whole thing.
I will definitely go back to try a cold sandwich, I really liked the fact that the sandwich meat is sliced to order.
The restaurant was clean, and the staff was friendly. I’m Jimmy John’s-ed out, so, I’m excited that they just opened a Jersey Mike’s around the corner.
Man… now I’m wondering if there’s one near the office…

OK, I had an issue with a Jersey Mike’s that opened in Schaumburg about six months ago. I spoke with the owner of that franchise store (who also owns this one) and he was cordial and apologetic about my experience. After that I did visit another store that he owns and had a great experience there. So when this place opened on 9/​7, I thought I’d head over and take advantage of a generous offer — $ 1 donation to a designated non-​profit gets you a free regular size sub.
I’m happy to say that this experience was a good one. There was a line of about 25 that moved steadily and at a good pace. The sandwich was excellent — not processed — more like something you’d make at home. Friendly staff with great attitudes too!
A sidenote — there was a guy two spots ahead of me who ordered the same sandwich number as I did. He actually tried claiming that both sandwiches were his; I heard him and told the server no — the 2^nd one was mine. He didn’t ask for «the missing one» which clearly tells me he was trying to scam a second sandwich (at the expense of my waiting for mine to be made again!). Really!!! A place offers a deal like this and someone has to try and work the system even more? Unbelievable! But not the restaurants fault by any means. It was a little disappointing to see that virtually everyone put the minimum $ 1 contribution in for just one of 3 non-​profits supported by this offer. I know times are tough, but an extra dollar or two would still make it a great bargain — and the money went to child education.

Line literally «out the door» for this recently opened place. Not sure where every one was getting the coupons… but lots of people had them.
Tried the «big kahuna» cheese steak sandwich this time… really good! They have some seating inside, and a few tables outside, but nowhere near enough if the crowd is going to stay this big. Plan on taking your food «to go».