Alpha Auto Body & Auto Sound

What needed to be done: Replace passenger side headlight, bracket, front bumper and all corresponding hardware. Fixed rust spot on wheel well. Fixed dent in drivers door. (hit a deer years ago in MD, moved here and failed Mass. inspection b/​c headlight wasn’t aligned properly which forced us to get this fixed.)
Review: You don’t see service centers like this everyday. I called to see if they could give me an estimate on our cracked bumper and semi-​broken headlight and I was told to bring it in right then. I did and he went over it, brought up a computer program and priced everything out he’d need. He wrote down the labor costs and presented me with an estimate of $ 1155.57. He mentioned he would look for an aftermarket headlight b/​c they are usually cheaper and I appreciated that effort. We had to wait 2 weeks to bring it in only because he was on vacation.
We dropped off the Prius on a Sunday night, dropping the key in the slot. Since everything is done so low-​key, he asked we just put our phone number on the seat of the car and he’d call us when it was done. On Tuesday, I called and he said it was in the shop and he’d call on Wednesday when it was done.
We were out near Arlington on Wednesday around 3pm so I called and he told me it was all fixed and to pay, I’d need a check as he doesn’t take credit cards. After getting a check, we drove to Alpha and the car looked brand new. Not only was the workmanship top notch, they washed the car, too. He told us that he fixed the dent in the drivers door (which was done in a parking lot at some point in the last 6 months) which we didn’t even ask him to do. Going inside, he brought out paper and began listing what he did, he then asked, «How much did I quote you?» I couldn’t remember the exact amount so I estimated $ 1100, which he said was good. He also told us he got us a Toyota headlight as it was only $ 5 more expensive.
We had one other estimate done for the work at Auto Body Clinic in Reading. While the man there did a more thorough look-​through (popping the hood), he said he’d have to repair _​_​_​and _​_​_​– he pointed to numerous things inside the car near the bracket at the headlight. Also, he would have to replace the fender (which wasn’t done at Alpha to my knowledge) and paint 3 parts (hood, bumper and fender/​front quarter panel) of the car for the grey to match, which Alpha didn’t do or they didn’t mention it and did it anwyay. The verbal quote from Auto Body Clinic was $ 1800 – 2,200 and he wasn’t sure about even that b/​c he wouldn’t know until he got in there.
We will go back to Alpha if we ever need car work done again.