Arlington Appliance

Came out to fix my leaking refrigerator but couldn’t because ice build up was too thick. Charged nothing for the visit, explained what I needed to do to get rid of the ice. They returned a few weeks later with a two man crew ready for a major move, were able to fix it in place and charged a very reasonable — far less than I expected — fee. Explained why the problem occurred — and everything now works perfectly.
Any time another appliance of ours goes out, this is who I’ll call.

Dan the technician was excellent. Came on time and clearly knew his stuff. Fixed my dryer which had its first problem in 16 years. Dan fixed the cause of the problem and replaced a belt that was near the end of its life. He cleaned the appliance. No nonsense guy. Took less than an hour. $ 220. total versus $ 800-​$ 1000 and 2 plumber visits to replace.

Very professional. On time and clean. Didn’t try to up-​sell extra work. Highly recommend!

Last week I called NStar to check out a gas leak in our stove and in the process the tech broke the stove. Arlington Appliance was quick to come out, diagnose the problem, and found the cost of parts was more than a new stove. They were extremely helpful in choosing a new one, and ordered that for us. When it came in they were again extremely helpful and accommodating and flexible with getting it delivered ASAP and installed. Joan in the office was wonderful and Bill and Dan who came on the two visits were very friendly, helpful and knowledgeable. I’d highly recommend them and will call them first next time I have a problem, they were wonderful.

Another «trusted» appliance repair professional looked at my older Maytag washing machine and told me that it would cost more to repair than to replace. I wasn’t convinced, and decided to call Arlington Appliance for a «second opinion.» I’m so glad I did! Dan at Arlington Appliance was able to quickly diagnose the problem, and fix it in less than an hour, for about $ 100. He was clearly knowledgeable, thorough, and skilled. He also got my under-​performing Bosch dishwasher working well, and gave me good suggestions for keeping it running well. I’ll be calling them first, next time I need any of my appliances repaired.

I’ve used Arlington Appliance twice now and both times I was left very happy. First visit was for a washer that went kaput after 3 ½ years — stay away from Samsung! Purchased a new washer thru them at a great price (best I could find and I looked around) and they installed quickly helping make my life easier not being without a washer for long with 2 little ones. This week I noticed a problem with my refrigerator and they came out diagnosed the problem quickly. Sent someone ASAP that same day to fix it. After they left we had an additional problem with the repair and they came next day and to care of it for no additional charge. I was very impressed they stood by their work and were committed to fixing the problem. Friendly, knowledgeable, and fair.

First they saved my 92 year-​old mother from buying a new washing machine, then month later saved me from a new refrigerator.
Guess who I’m going to go to next time.