Block Advisor

Because of some complicated residency issues, my husband and I always end up having H&R block do our taxes. We’ve had nothing but great service from our San Diego branch so we weren’t too worried about making an appointment with the branch in Clarendon. In retrospect, we would have probably done better just to phone the San Diego office and have them prepare our taxes.
Look, I get it, every state has it’s own unique tax code and the folks here are not going to be as savvy on the CA stuff, but when I asked our tax professional if she could look up what CA said about wages earned while not living in the state, she informed me that while they should have tAx books, they didn’t have any and she would have to look it up on the Internet. I said Id wait but for some reason she didn’t want to even look it up and kept telling me that the form looked correct with all my wages being taxed. It took me about 2 minutes on my iPhone to prove that that in fact was not right, at which time she said we would have to come back another day after she had a supervisor look at our situation.
Fast forward a week to a call from her saying I was right and telling us to come in. After waiting for 30 minutes,
The thing that annoys me the most is that most folks who go to a professional to have their taxes prepared do so because they have some unique situation that makes using turbotax tough or impossible. How can you not have at least a tax reference book to help with these situations?
If you’re looking to have your taxes prepared by a professional, H&R Block in Clarendon is not the place to go.

I scheduled a time to get my taxes done during the first week of April and they were very accommodating in changing to the next day when I had to change my appointment. They were running late the evening I came in, but got me squared away, answered all my questions, were very courteous, and helped me out when I couldn’t finish my return on my own. Overall, a good experience and I will return next year if I decide to have somebody prepare my taxes for me

I was very disappointed when my tax preparation cost $ 366 and my return was under $ 1000. I didn’t think it would cost that much. I basically filed a 1040-​EZ with tuition credits and a Schedule C. It was not worth the money nor the time spent watching my preparer perform Google searches at a snail’s pace. Now I still have to file my own return in New York State to get my New Jersey payment refunded. They have their own joint-​state program. I knew about that program; the tax preparer did not. Overall, not worth over $ 150/​hr. Save your money.