Hilton Arlington & Towers

I was traveling to the area for business and had a subpar stay at this hotel for a few reasons. The internet was slow and would often disconnect, making working from the hotel room difficult in the evenings. Apparently they don’t have a service elevator, so an elevator would be full with a cleaning cart. The walls are pretty thin so I could hear all my neighbors. A normal conversation next door was enough to keep me form falling asleep.
The breakfast was pretty good with friendly staff, but you need access to the executive lounge to get the breakfast. I think they should open it up to everyone.
Overall, not worth the rate.

It was a bit odd experience (12÷20÷15). The front side of the hotel was under construction, so it took a while to figure out the location of the office and entrance to the guest floors. And the inside of the elevators was not finished either with carpets hanging around to cover the insight walls. The room was clean and the service was good.

The Hilton has charged me for two nights when I stayed for only one. I explained this to the front desk staff, who assured me that I would only be charged for one night. But charges for two nights appeared on my credit card statement. When I called, I was transferred around to two or three people and ultimately had to leave a voicemail for the account manager. He never called me back. A week later, I called again, and the same thing happened. No call back. I called later that day and was finally told that I was being charged as a no-​show. This is easily one of my worst experiences with a hotel. I’ll never stay there again.

The hotel is very conveniently located in Arlington for those of us who have work at National Science Foundation.
It is a no fuss hotel with excellent service. The rooms are spacious and clean. The hotel offers some croissants and pastries and tea/​coffee if you are in a rush for breakfast. It also has an in house restaurant which is quite good. The Internet connection was not great but good enough to get the job done. There was some work being done so getting into and out was a bit inconvenience no major hassles.

Be warned. Parking is additional and no free Wi-​Fi. It’s a typical Hilton from the 80’s. Great for meeting rooms and conferences, not your vacation stay.

Solid A-​OK, reliable, and a good place. It was conveniently located directly off of the Ballston Metro stop, so if you are looking for Metro ease, this is super easy. Depending on what time, it’ll take approximately 25 – 30 minutes to Reagan.
As a Hilton, it was fine for a stay. It was clean and the room was spacious. The bed was a bit firm, but I slept pretty good.
I went for a conference and it was a great stay for a smaller venue of maybe a 100 attendees or so.
I’m not as familiar with the area, but if you are looking for a more traditional/​touristy DC-​stay, you’ll want to stay closer or just become friends with the Metro. The area doesn’t seem to have a lot to offer if you are the type that likes to walk directly outside into a vibrate neighborhood.

Hotel is pretty standard. Any one that has experience with Hilton Club level rooms should be be advised the the club lounge is not on the 6^th or 7^th floor like most of the Hilton hotels I’ve stayed in. If I’ve known this I would of rather save the money and booked a standard room. One Major problem I’ve have with this location is the gift shop. They close way too early! At 9PM on a Saturday I realized I forgot pack aspirin and I was told I have to WALK to a 7 – 11! Heck even lower end business hotels have essentials that can be purchased ²⁴⁄₇
Next time I’m in this area I’ll stay at a hotel with more amenities

Very good location if you need to stay somewhere close to restaurants and shops in Arlington. You can walk to Ballston mall and movie theater and plenty of places to go for drinks and food.
Front desk was friendly and polite.
Executive lounge was in the back side of the restaurant and can get busy during breakfast but you can use main dining area of restaurant. You can get full breakfast buffet from the restaurant as well as some items at the lounge.
I wouldn’t take pizza from the restaurant (even if it’s advertised heavily) as it was not any better than domino’s.
Parking is $ 17 per night but you can find a cheaper lot within a few blocks if you don’t mind walking.
Good bed, spacious and quite room.
Rates were very low (around $ 100 per night) so I think it’s a great value.

Definitely stay somewhere else! From the «bellhop» to the «front desk», don’t expect friendly or helpful customer service unless you like being spoken to as if you’re an idiot. I can’t believe this is a Hilton! As a HiltonHHonors member this has to be the absolutely worst Hilton I’ve ever stayed. Lobby is non-​existent; parking is a joke; concierge lounge is a loosely fitting term; don’t eat at the restaurant! My husband, teenaged sons and I stayed one night then switched hotels next morning for these reasons (in addition to the rude bitch from Budapest at the front desk): 1) rooms were small; 2) bathroom door did not have a lock or working door handle; 3) the water never gets hot remains warm in both sink and shower; 4) towels seem to be a rare commodity since we were left with the minimum; 5) it’s loud because the walls are paper-​thin; 6) face it, it’s a very old hotel that they tried to hide with paint 7) double beds… really? Most current hotels have queens: 8) for the inflated room rate, you can get a lot more for your dollar elsewhere! l
The one-​star rating was solely for their great location to the Ballston Metro downstairs.

good location, good price close to DC via metro

Stayed here for one evening. The first thing to be aware of is the usual lack of parking in the downtown Arlington area. There is a parking garage next to the hotel, with a parking rate of $ 17. My vehicle was a bit oversized (clearance for the garage is 6′ 7″), and I was worried about finding someplace to park the truck. Not to worry! The staff was extremely helpful and the concierge took care of me, allowing me to park in one of two spaces right next to the front door. Still cost me $ 17, but I didn’t have to scout around for a place to park on the street.
I got in very late, and left extremely early the next day, so I didn’t really have time to try the amenities of the hotel.
The Ballston Metro stop is right next to the hotel, so there’s no problem getting there by mass transit. There are lots of place to eat around the hotel too, so if you don’t want to splurge for the in-​hotel dining services, you shouldn’t go hungry.
The bed was comfy, and the room was quiet. The HVAC worked fine, no issues there. The shower was the only thing that caused me to ding the review. The tub drained VERY slowly, and the valve for the shower was very fussy. The water was warm, no matter where I put the temperature… until all of the sudden, it decided to find the hot, and boy-​howdy, was it hot. Scalding. Blistering. I was able to get it back down to something a bit more manageable after a bit of fiddling with it.
Internet was free, but that was because A) I’m an HHonors member, and B) they were running a special for those who aren’t HHonors members. Otherwise, I don’t think Internet is free. It was pretty slow, though… reminded me a little bit of dial-​up, which is another reason I didn’t give the review 5 pips.
Otherwise, it was a good stay, and I’d look forward to another visit.

this is a really old building and nothing works. I was here for the week for work and the room had no chair other than the desk chair — so if you wanted to watch TV and relax, you either had to sit on the desk chair or sit on the bed. The refrigerator was so cold it froze my yogurt — the repairman came and adjusted it and come to find out, my yogurt spoiled two days later. So, it was not fixed. The bathtub drain pools around your legs and does not drain. I asked for repairs and it could not be fixed obviously. The AC unit is window based and makes a loud rattling noise when it starts up — so to keep from it coming on and waking me at night, i just turned off the AC before bed so I would not be disturbed. This hotel needs some serious upgrades! the walls are thin and you hear everything your neighbors are doing. terrible. i stay here only if there is no alternative.

Bring earplugs– I’m now exhausted after staying here for three nights. Thin walls, really loud slamming doors (fix the hinges!), and the security man was knocking loudly at the door next to me at 7am on a Sunday yelling «wake up call»
I was on California time, so it was really frustrating. Not coming back.

Stayed at the Hilton Arlington for business for 2 nights. The stay were so warm and friendly. You can tell they take pride in making sure you have an enjoyable stay.
The room was nice and the bed comfortable. My room had a fridge which was a nice perk. There is also a market not that far away so I stocked up on some snacks and things. There are not as many restaurants in the area but if you like to walk you can find a nice variety.
Overall a very nice stay, the staff were exceptional!!!

The Hilton Arlington is our first choice for lodging the next time we’re in the DC area. Our recent stay was outstanding.
Of course not everything is going to be perfect in a hotel — any hotel that is. A curious buzz, like a wasp, emanated from our bathtub. The buzz was noticeable, and the hotel wasn’t able to quickly fix it. But we were graciously offered another room. However, because we couldn’t hear the buzz when the door was closed, and we were already settled into an extremely comfortable room, we declined Hilton’s offer.
The point is that even though we declined the room, the hotel offered us a whole bunch of gold points as a solution. That worked. But speaking of our room’s ultra comfort, it was so quiet we felt like we were the only guests in the hotel, and we never heard any outside noise. Sheets, towels and other amenities were superb. WiFi was speedy and reliable.
What contributes to five stars for the Hilton Arlington is that Ballston Station of the Metro Orange LIne is literally right outside the front door. It takes only 10 – 15 minutes to go from Ballston to Metro Center in downtown DC. I can’t overstate how convenient it is to be staying right next to a Metro station!
We just checked it out briefly, but from the hotel if you walk down several corridors and through a couple office buildings, you’ll find yourself at the four-​story Ballston Common Mall. Typical mall outlets, with Macy’s as the anchor store. A multi-​screened theatre is in the mall.
But the best, absolutely best, part about our stay at the Hilton was customer service. Every single staff member was respectful, warm and accommodating. That includes front desk, valet, restaurant, bar and housekeeping. All our needs were met. High props to General Manager Ray Green, who stopped by at breakfast and introduced himself. This was my finest hotel experience ever.

Great hotel with really friendly and efficient staff. Just steps away from the metro station, the mall, and lots of shops and restaurants. Rooms are nice: comfortable beds, big tv, nice bathroom, and clean. The only thing that is keeping me from giving this place 5 stars, is that the hotel does not offer free wi-​fi/​internet service inside the room. Unless you are a Hilton diamond or higher member, you have to pay $ 10.95 per day to access the internet. This was a really annoying as I had a lot of work to do in my room; I really did not think the fee was necessary considering the high cost of the room per night. Although there are two computers and internet in the lobby, I prefer working in my room especially in to the late hours.

That metro sign in the picture is, unbelievably, actually that close. The rest of the hotel isn’t that bad either.
Pros:
+ The rooms are clean and comfortable, especially the beds and sheets.
+ The Metro is unbelievably close. Like, walk out the front door, and 2 feet, and you’re riding down. Right on the Orange.
+ A short couple of stops from Clarendon, and easily walkable.
+ Staff is friendly and helpful
+ Good wifi speed
+ Reasonable price for the area, extra good for MVP members (and that was on inauguration weekend!)
Cons:
— The parking is a bit nerve racking. Not the easiest garage to navigate or find.
— The hotel layout is odd, it’s like a wedge or something. It makes for funny room layouts as well.
— Décor is kinda sad.
The HIlton Arlington & Towers is definitely not a top tier property, but it’s good value for money. The metro is really the highlight here, but depending on the weekend, better deals could be found in DC.

I had a great experience at the Hilton Arlington! Beautiful rooms, affordably priced, great mezzanine level, and the Metro is two steps outside!
If you are trying to do a DC trip on a budget but don’t want to sacrifice your hotel amenities, stay here. Grab a metro pass and you’re in Foggy Bottom within twelve minutes and at the Smithsonian in fifteen.

Stayed at this hotel recently, and for the most part it was a very nice stay. The hotel is in an excellent location, sitting right on top of the Ballston Metro Station with service directly into downtown Washington DC.
The room that was given to us was very comfortable, clean, and functional. No issues with water pressure or temperature. The bed was very comfortable and offered a good night’s sleep.
The only issue that we had was when we arrived. We attempted to park at the hotel and was given directions from the bell staff as to how to access the hotel parking. Those directions led us to a nonexistant entrance to parking. Upon going back to the hotel and talking with the bell staff, the staff member had an attitude as he explained how to access the hotel parking again. (The second time the directions were different.) Be careful when using the hotel parking as the garage is VERY tight and narrow and easy to scratch your car.
If I am not driving, I will stay here again.

Paid for a «club level» room, and called ahead for an early check-​in (11:00 is not that early?). I was told upon arrival that the room was not ready, and that the concierge level I paid for was not «really open», but I could wait there. They took my name and phone # to call me when the room was ready, I never received a call…
The club level room was on the 4^th, of 7 floors, facing a wall of sorts, with no view and SURPRISE, no real club amenities at all! The worst Hilton experience ever…
The «club level» is a room where families (with lots of kids) enjoy free food in THE LOBBY… the work out room is awful, the pool, oh wait, no pool.
The only upside is that the people are genuinely sorry that this hotel is not what is advertised/​expected!