Jacobs Chiropractic

I got a groupon for a massage and it was not quite what I expected. I didn’t have a lot of trouble scheduling an appointment, but FYI it is in a place that backs up during the evening rush hour if you’ve never been there before and don’t know how to get around, as I found out. Also I went post-​5pm and only the massage therapist was there, which was a bit weird (we were later joined by a patient for the next time slot, and since the space is only cordoned off by curtains, I could hear him/​her disrobe in the other «room», which was also distracting). I have had a bunch of massages in various states before but never had one quite like this one — I guess it was more sports massage rather than relaxation, with lots of pressure and elbow use on his part in what seemed to be an ongoing offensive against any obstacle. I’m sure this works for some people, but it didn’t seem to be doing much for my muscles. Even the hot stone bit at the end didn’t get me in a relaxed state of mind, so focused was I on trying not to tense up at the pressure. Usually therapists notice when you’re doing this but not this time. The next day my mid back felt like one big bruise, although there was no discoloration, and my neck felt tighter than before, which is unfortunate because I wanted to get a massage mainly to do the opposite. I should have spoken up sooner but I kept thinking there would be some payoff at the end. There wasn’t. Be clear about what you want and keep clarifying if they don’t get it the first time, and hopefully your experience will be better than mine.

I think this is one of the best deals in Arlington, not only because of the professionalism and competence of the staff, but its location is fairly easy to get to for many of us in the DC metro area. I first went there with a groupon deal and I’ve since been back there many times. I was fortunate enough to get Lawrence each time and now I specifically ask for him, as in my experience he is one of the more skilled therapists I’ve worked with. I always leave feeling refreshed and energized, and for me, that’s worth it at (almost) any price! Highly recommended!!!

I called for an appointment and was told to call back the next day as they weren’t making appointments I then called three more times, during business hours, and never, ever get a real person, other than the first time when they told me to call back. None of my phone calls was ever returned so either these people are not in business anymore or don’t really care enough that they work other than when they feel like it. You might get lucky and get an appointment once, but be aware, it is on you to call and call and call.

Great experience scheduling a massage and the massage was AMAZING. Dr. Jacobs herself was awkward and my consultation was unprofessional. She has a small office that she has two large dogs in where you are being treated. She also proceeded to lay on a table infront of me while watching tv until it was time for me to get my massage by someone else. I get being relaxed and having a fun office but my experince seemed unprofessional, but wait it gets better. She scheduled me for a spinal xray and sent me to the wrong office. Big difference between arlington and fairfax when you take time out of your work day to make this appoint to only be told you dont have one and there are none available for another week. Great doctor right!!! When i mentioned to the receptionist answering the phone that Dr. Jacobs was missed informed and scheduled me for an xray at the wrong office she was sympathic but was also clueless.
I wouldnt recommend the office for anything besides a massage.

I had a great experience scheduling this massage because they were able to see me at 7pm. I saw Lawrence and he had really strong hands. I told him I had pain in my foot and he really massaged it out. A lot massueases kind of ignore me when I tell them I have pain in my foot. But he really focused on the area I had pain with a lot of pressure which was great. I will definitely be going back here for a Deep Tissue massage! My ONLY complaint was that it ended 5 – 6 minutes early and I am a stickler for getting the full hour.

This place is great. 4 years and counting!
Dr. Jacobs is great. She has a great sense of wit to trade barbs and care when you need it. She has two super social dogs that love greeting people at the door.
The receptionists are awesome. A huge upgrade from their predecessors.
Massages are great. The massage room can be a little off putting since their are curtains instead of walls. But the massages definitely make up for it. Lawrence is awesome and I tell everybody to book him.
After reading the reviews and seeing comments about lauren. I have been there for 4 years and have no clue who that is. So I imagine she isn’t there anymore because Jacobs does implement quality control in people experiences.
If you have BCBS this place is in network!

Great massage by Lawrence! I usually always have to ask the therapist to apply more pressure but that wasn’t the case at all. He was professional and used a combination of stretching„ hot stone as well as deep tissue. He really personalized the massage to my needs and it was wonderful.

On my visit to Jacobs Chiropractic I was in dire pain. My low back was so bad that I could not stand up straight for two weeks! Luckily Dr. Kenichi Oumi was there. He did a thorough analysis which pinpointed the problem and the adjustment was very specific. Immediately I felt relief and was able to move much much better. The next day it was as if a miracle had occurred and for the first time in two weeks I could move and stand up straight pain free. Dr. Oumi is a lifesaver!

I am new to the area and purchased the groupon for a massage. Since it is a chiropractic office and I am in need of a new chiropractor (have been under chiropractic care for 8 years) i decided to try it out. The massage was by Lauren and it was ok. I have been receiving massages for years on a monthly basis and have had a number of different experiences. The massage area is separate from the chiropractor office and they use curtains to divide the area into rooms. Not a huge deal but the door is right by the first massage area and when people come in, you feel like they are right next to you. This was not the worse experience but definitely far from the best… I would give it a 3 out of 5.
Onto the chiropractor… let’s start with the office setup… totally no privacy! You walk in and there are adjustment tables on each side of you. At least the massage place had curtains! Anyway, I go to check in and they ask me if I mind dogs. Uh what? I ask «what do you mean dogs?» And I am told that they have 2 large dogs but they can put them up if it bothers me. Yes please, put them up I reply. (Aren’t we taking this pet friendly environment a little far!) So now I am waiting for my appointment, although I am uncomfortable with the set up and everywhere I look to sit and wait is covered in dog hair. Really?! Isn’t this a medical office? I didn’t leave because I was way overdue for an adjustment, although I really wanted to!
I was pleasantly surprised with the service I received from Dr Oumi. He was thorough and took his time. Despite his thoroughness, I will not be back. I was very uncomfortable with being adjusted in front of anyone who was waiting or walked in. I also didn’t like the fact that I had to watch out for all the dog hair. It just felt unsanitary. Everyone I encountered was nice and friendly and if you don’t mind dogs and have a little exhibitionist in you, you may like it here. As for me, I will be looking for another chiropractor.,

I had a fabulous massage however my adjustment was the worst one I have ever experienced. I didn’t feel anything fall into place like I experience at the other two places. I later found out the chiropractor I was working with is new to their office. I came in thinking I was going to see the lady who runs the office who seemed extremely knowledgable but got someone else. The guy who worked on me was kind but I would not recommend him especially if you come in with a sharp back pain. The only reason I will give them 3 stars is because my massage was AMAZING!!! If I ever decide to go back I will make sure the booking is with Dr. Jacobs so I can be in and out and feel like I didn’t waste my time.

Dr Jacobs and her staff are very nice. She knows what she’s doing.
The phone issue was fixed, very easy to get a hold of
But she allows her two dogs, which are adorable/​great dogs to run around the clinic. This is not professional in any world of healthcare. I’m allergic to dogs, and I’m sure other clients are. But there is no choice to be around them, the dogs are very playful and will come to you.
Also she complains about other patients to her patients. Very unprofessional.

Lawrence is the best massage therapist that I’ve ever had! Due to my profession, I am constantly under so much pressure performing in concerts. I was having some shoulder and tendon issues and generally exhausted from overall stress. Immediately after my session with Lawrence, I felt like I was floating on a cloud! I felt so refreshed and energized, too! I most definitely will make another appointment with Lawrence again in the near future! I HIGHLY recommend Lawrence!

I purchased a GROUPON for this business. I was pleasantly surprised by Lawrence’s 1 hour therapeutic massage on my first visit because I was pain-​free for 2 days after it. (I have chronic back and neck pain that is not controlled by previous chiropractic or pain management sessions.) I have now returned two additional times since my GROUPON expired. I also highly recommend Lawrence to anyone that needs to work on their flexibility. Plus, he offers a multi-​session discount that is a very reasonable rate for return customers.

I went to Jacobs Chiropractic for a massage and Lawrence did a wonderful job targeting the areas that give me the most pain. One of the best massages I have ever had!

I’ve come to get massages here a few times and am definitely going to be coming back.

I come here almost every week and I love Dr. Jacobs. She’s great at what she does and has such an energetic personality.

I had the exact same issues as others when scheduling my appointment, I booked online and then I came in, and because I didn’t call to confirm my appointment, they gave the spot to someone else. No notification to me, found out when I arrived. This place might be nice, but they need to fix their scheduling process to avoid people wasting time and coming to appointments that were double booked.

This is truly the worst place I have ever gone through Groupon, Living Social, etc. The woman on the front of this ad is the nastiness woman I have ever encountered. I come for a simple massage that I had booked through a representative on the phone. They double booked me and after going back and fourth between their two locations across the street-​she tells me there is nothing she can do. I said it might be better if she accepted responsibility for the double-​booking. She talks over me and explains it happens all the time «those darn computers». Most unprofessional thing I have ever encountered. She refused to give me my money back and referred me back to Groupon and basically said take a hike. Two other things-​she has 3 – 4 dogs roaming around her office without leashes on that jumped up on me. I sure hope they don’t bite anyone! Never seen that before! The massage area and waiting room are all the same so you there is no «tranquility» You can hear everyone that comes in and out because it’s just a curtain draped in a room right by the door! If you buy a massage from this place, be warned. Go elsewhere, this place is awful for a variety of reasons.
Edit for her «reply»: the appt was not made for the day before, that is a complete lie! The people in the office were your friends, that’s why you ignored me, a customer, for 5 minutes until the receptionist said something. I am however shocked you would call it «venomous behavior». Stay classy:)

Dr. Wendy is fantastic. I always feel better after getting an adjustment from her. She really knows her stuff and is nice, too. Her office has always been very flexible about scheduling appointments for me and making last minute changes without giving me grief. I highly recommend Jacobs Chiropractic!

I went to Jacobs Chiro in April after a back injury left me with limited mobility in my right leg. The traditional docs were trying to fix me up with drugs and simply told me to lose weight or deal with it. A friend suggested I find a chiro, and I chose Dr. Wendy’s practice because of her smile on her website picture and her Army background (military family here). She is my miracle worker! Within 2 weeks of seeing her 3x a week, I regained mobiity and almost no more pain. Seriously! I was reduced to 2x a week and now I see her weekly, visits which I look forward to. Her assistant/​receptionist is an absolute doll! (I don’t know who those other reviewers are talking about — maybe an old one?)
I’ve never had a massage but I did get the chance to meet the masseuse twice and he seemed like a nice man. I know they perform other holistic services like ear candling, acupuncture, etc… and, in my case, physical therapy.
The only caveats: You have to like dogs, because her two dogs are in the office — but they are über friendly and totally docile. The other is you can’t be shy because there is no waiting room as the next patients who come in will be watching you get worked on and the manipulations happen in the front window which does get a lot of traffic. But you totally won’t notice, and the other patients are usually so friendly that you develop a nice rapport with them as you continue to come in.
I highly recommend Jacob’s Chiropractic to anyone I know who is in the market for a good chiropractor.