Let me be clear, if this was a review just for Dr, Pangburn, for sure I’d give him 5+ stars. He is all the great things that the previous reviewer said… nice, patient, soothing, and great with kids! I’m so happy we found him… As I am someone that also works in the medical world, I find it beyond frustrating that you can do NOTHING online with his patient portal. I want to be able to pay bills, schedule appointments, send messages, etc. but the portal is severely lacking and it is beyond frustrating(so much so that i am writing a Unilocal review about it now!). They encourage you, at every turn, to call the office which quite frankly, I don’t want to do! I work full time. I’m trying right now at 8:12am to pay a bill and schedule an appointment and I can do none of this online. I tried calling the office to find out when they open and the line is busy. Please, please, please Dr. Pangburn… get a better patient portal!
Sarah M.
Évaluation du lieu : 5 Middlesex, MA
My kids have been patients of Dr. Pangburn for abt. 5 years and he’s fantastic. He’s patient, listens, is able to soothe parents’ worries without dismissing them, and just really great with kids. I found him by way of a referral and have given 2 other families his name, both of whom have become fans as well. The practice is great about squeezing us in for sick visits as needed too. Really good medical experience. Also love Dolores, who works at the office doing bloodwork etc. and Stephanie.