Pick-n-Pull

The people’s attitudes in this place are absolutely disgusting. Yes they might have a neat/​large yard but compared to the people in this place, I will NEVER go back here again. My family refuses to go back there to. Two days in a row, and the service was horrible. The supervisor laughed at one of my family members when they asked a simple question, they were degrading, and multiple comments came out of the supervisors mouth and their cashier that were shocking. I couldn’t believe they had said! And the supervisor to! «Hahaha we’re self service — maybe you’ll get lucky with a customer» in a demeaning tone, and so many other terrible comments. And then to ignore us (my boyfriend and i) and go flirt with some other Men. YOU ARE WORKING you’re not supposed to be flirting! And just the body language and tone of voice when they talked to you was absolutely horrible. We will never go back, they’re not worth our time or money. And I will spread the word of how much terrible service they have and not to go there. Absolutely disgusting.

Best pick n pull in the northwest. Staff a friendly and always willing to help. I’ve seen people throw tantrums here, but cmon! Treat the staff with some respect and they’ll respond in kind. Yard is huge and always pretty well maintained (I’m looking at you Lynwood). As good as you can get as far as a junkyard goes.

Worst place to go to for parts. Almost all the vehicle are way older or already picked over.
Prices have gone up even the entry fee.
The employees are rude, not helpful.
Oh and if you choice not to donate to the arlington food bank. The cashier will give you shit then she will get the other employees to do the same. happened to me the guy in from and the guy behind us. What a joke.
This place was so nice then it first opened not its just a complete waste of time.

Oh how I wish there was a negative star! Yesterday, my husband and I waited in line forever. He went out to get the core trans and while I was waiting on line, Marina looked through my husband’s lunch box. She saw a pack of cigarettes and insinuated that we were smoking. After observing the lack of customer service, I remember telling my husband that they searched everyone except two guys who were allowed to just walk by, after coming from the yard. Also, I understand that not everyone is honest, but to search our property worse than a TSA agent was ridiculous! The lady who rung us up did not know what she was doing. I’m not sure if Marina is a manager or what, but she just stood there doing nothing! Management really needs to find a way to improve their customer service at this location.

Like the junkyard, have been to their Lynwood location and a couple others in Texas and Arizona. They have the yard organized well. The staffing is terrible! They had customers exiting the same door as the entrance so there was a huge bottleneck while the actual exit wasn’t being used. There was a «supervisor» named Marina that was very rude and not helpful at all. It took me 45 minutes to pay for my item, need some employee training and try utilizing the building!

I have always been treated with helpful attitudes and more than fair prices. $ 2.00 entry fee is not a big deal. The yard is clean and easy to find the parts that are needed. The rules are posted so that you know what is allowed to be done. Good selection of tires and wheels too.

Prepare yourself for verbal abuse. This Pick-​N-​Pull has a clean yard, but the employees here are very rude. Especially Ashley, who has an attitude problem. She was very rude to my friend with a disability. I can’t believe the lack of customer service here.

I love Pick n Pulls, but the Arlington one is bad! Their website is inaccurate, the employees have no job skills (what do I expect for minimum wage?), and the entrance fee has doubled. I drove all the way there because the website said they just got the car I’m looking for, so I raced there, paid the $ 2 to get in, and went straight to the row listed, and nothing. I looked around and couldn’t find it, so I went back in and asked where it was and the guy said they don’t have one, it’s not on his computer. I said its on the website, and he said his computer is the same as the website and there isn’t one on there. What a rip-​off. When I got home, I rechecked the website and, sure enough, it’s listed as on the yard two days ago and location in what row. That’s ‘bait and switch’ and I’m sure it’s illegal. Won’t be going there anymore.

Pick-​N-​Pull is a deluxe auto junk yard. Concrete strips with cars already propped up. Not slogging through the mud like I expected. Their locations have been renamed from Pull A Part. The one thing that got me was a $ 1 entry fee. An entry fee, please!!! they collect a buck a head, even if you don’t find the part you are looking for. what a racket!
Fortunately, I came looking for multiple parts for the poor Geo Metro that’s been sitting with a wrecked door and fender in my driveway for a couple of years. I found a door and front rock shield, but no corner light or fender.
This place was kind of hard to find, there is a dinky little sign on the north side of the street, and my phone GPS /​map took me past it to the very empty business lot on the corner. Aside from making sure you look for the sign, you must bring your own tools. And of course look those parts over closely, the first door I pulled off was rusted out on the bottom.
Despite the $ 1 entry fee, it was certainly easier pulling parts off the car sitting on concrete then in a foot of mud.