Swiss Time Plus

Eric is a great guy! He knows all about watches! Fossil switched my battery in my watch, but the gasket was missing. The missing gasket resulted in condensation under the crystal. Eric replaced and gasket and pressure tested the watch. My watch passed the test and will now endure water! From now on, no matter what watch I decide to purchase, it will forever go to Eric’s shop for service! I couldn’t ask for better customer service!

I went in with a watch that had stopped functioning and Eric kindly walked me through what could be the issue. He then opened it up and looked inside to see if repair was feasible. While it was beyond affordable repair, Eric was very professional and willing to take a look without charging. I’ll definitely be heading back when I want to purchase a timepiece.

I went into the Swiss Time Plus shop yesterday, along with visiting the watch counters at the department stores in the mall. Let me tell you, the difference is night and day — both with the selection of high quality swiss watches and with the customer service.
Unlike the dept. store employees, the owner (Eric) of STP cares a lot about watches and clearly enjoys talking about them and explaining things to customers.
I ended up buying a Tissot. I emailed Eric a couple of questions about the watch and gone above and beyond in answering them. This is why small businesses (well, some of them) are awesome.
I have no regrets from buying from STP and would do so again.

Today my brother and I were just walking around killing time and decided to window shop a bit around Montrose crossing. We entered the marshalls thinking we’d just look around, we had no intention on actually purchasing anything, but suddenly we were greeted by Aaron at the door. We were pleasantly surprised at being greeted with such a lively and enthusiastic attitude. This made our shopping experience wonderful. We ended up purchasing articles of clothing. I’d like to thank Aaron for making our experience worth it, we will come back because of him.

I will definitely be returning for all of my watch needs. Eric was phenomenal to deal with, demonstrated his knowledgeable of Swiss watches, and was very honest in pointing out something that was about to break on my watch that I didn’t know about. He demonstrated very clearly that his primary concern was with customer satisfaction and that is something I hold as very important.

The best value ever spent on a watch makeover! Brought my mother’s Chanel watch for battery change and Eric did an amazing job! He went overboard in cleaning the watch in detail and the whole thing for 2 watches was done in 45 minutes and the price was very reasonable. The pictures before and after speak for themselves.

I stopped by Pentagon City to do a little shopping. I happened to walk by Swiss Time Plus and given that the stem of my watch was difficult to move, I thought I would stop in.
Eric was most gracious. Although I did not go to the Mall to have my watch fixed, Eric was so pleasant and knowledgeable about all things «watches», I left my watch with him to have it serviced.
I received a call within 24 hours that the watch had been repaired. Eric put in a new gasket to insure that the watch maintained its waterproof capabilities; he also fixed and adjusted the stem and cleaned the watch thoroughly.
Most impressive is the receipt I received when I picked up my watch. The receipt provides a list of what repairs were done to the watch and the charge for the repairs was fair given the work that was done!
Anyway, I was really impressed by Eric and the other employees of Swiss Time Plus that I met, (Jinny), and I look forward to my next visit.

Walked into the store while girlfriend Xmas shopping yesterday and was blown away! So much watch nerd stuff, amazing staff, very friendly vibe. Can’t wait to go back and get a present for myself in the spring!
Highly suggest heading over and speaking with Eric + team, doesn’t matter if you’re fully WIS or looking for entry to the hobby. From fashion watches to accessories to freaking emperor tunas and 24hr Glycines, STP gets 5 stars.

I will definitely be doing business with Eric again. I stopped by just on the off chance that he could quickly fix the band in my not-​cheap watch. All the stores wanted me to leave it with them for three days, but I wanted it back quickly for a special event two days from now. I told this to him, and he thought for a bit and came up with a quick fix so that I could safely wear the watch to the event and then bring it in later for a proper fix. He charged me nothing for the initial, quick fix even after I offered to pay him something for it.
He really cared about my predicament, which is so hard to put a value on.

I have been looking for a reliable source in the area to maintain my watch, I stumbled upon Eric the owner of Swiss Time. He is extremely knowledgeable, customer service focused, and not at all aggressive in his approach. If you have a watch to maintain or need a quality watch this is the guy in DC. I live in NOVA and will without doubt leverage this resource in the future

These guys were great. They fixed my watch immediately. I went to 3 other watch places in the mall, but they all couldn’t get to it in time or said they couldn’t fix it. Also, they were very personable and friendly

Eric is exceptionally knowledgeable about time pieces. His expertise is beyond superb. Eric takes the time to get to know you and ensures that you get exactly what is meant for you. I am very pleased with the service I have received on my visits to his store and will wear the watch I purchased for years to come.

If you’re in the market for a timepiece, there is simply no other choice. You can walk in and know absolutely nothing and walk out and be able to tell your friends about the awesome watch you just got. Eric is extremely knowledgeable, and with all the years he’s been in the business, why wouldn’t he be? There’s no one better to put your trust in for a purchase such as this. If you come to Eric, you’ll be a customer for life!

I joined Unilocal just so that I could write a review about what a wonderful experience I had at Swiss Time Plus. I really appreciated how upfront and honest Eric was with me. His enthusiasm and love for watches and fixing watches is infectious. He is a great small business owner and he really believes in his product. He wants you to get the best watch for your money. I would/​am referring him to anyone interested in a quality product or expert repair. I really hope he succeeds.