Upper Crust Metro

We tried them for the first time last week. Thin crust, flavorful sauce, not greasy. Better than all the usual delivery and we also liked it better than the Italian Store and Paisano’s. Kids and grown ups were eating and we were all happy with it.

I was a fan of Upper Crust in Boston when lived there; so, I was really happy when I heard that one was coming to Arlington as the pizza scene is rather lacking in the DC metro area. Generally speaking, I like NY style pizza and UP is similar. The pizza is thin crust (yes!) with fresh toppings (yes!) and not too much edge crust (yes!). FYI in case you’re thinking about dining in, there’s not a lot of seating (two tables and a couple stools), but bright, clean, and nicely styled. Hopefully it will stay as it’s become my go to for pizza.

We decided to give «the new guys» a try for our Halloween pizza dinner. I went into the restaurant to place the order on Friday afternoon, for Saturday night. The interior décor is contemporary with clean lines and a natural feel. There are 3 – 4 small tables to dine in, but most of their business will be carry out and delivery. The manager was professional and helpful. He took the time to demonstrate how to entire a «future» order to the system.
I ordered three 14″ pizzas and two calzones. The bill was $ 77. It is a bit high, especially in this area with all of the good pizza options, like The Italian Store and their portions are huge. I was told they could deliver and that I was the first order for Saturday night. I wanted it between 6 – 6:30p (which is a large window) and the driver showed up at 6:40p. He didn’t apologize for being late and he was missing the plates and napkins. I had given my credit card information on Friday. I was disturbed by the fact that he wrote my credit card information on the ticket. They do not close out orders until the day of the delivery. I get this, but writing down cc details and not securing the information is a huge PCI compliance issue. I own several restaurants and understand the credit card regulations. Many POS systems allow you to enter the cc details and not close it out until the day of the order. If they are not able to secure guests cc info they should be calling them on the day of to get it and immediately enter it into the system and not write it down.
As for the taste of the food, it was very good. The thin crust was crispy and the sauce and toppings were full of flavor. Their menu isn’t huge; pizza, calzones and salads. We will definitely go back, but I will not be leaving my cc details for pre-​ordered food.