West Jerry L OD

Very satisfied from start to finish. Received thorough care with patient, helpful explanations from the doctor and courteous, prompt, and helpful service at the front desk. Would recommend to anybody in search of eye care.

Dr. West prescriptions help me see better! As someone else said, he and Glenn are friendly, helpful, and a pleasure to visit. I’ll add ‘convenient’ to that. Thanks to both for their personal, professional optical services.

Visited Dr. West for the first time last week on the recommendation of a colleague. Not only was Dr. West thorough with his exam, he also took the time to discuss any concerns that I might have had. I was also very pleased with the affordable co-​pays with my insurance. Dr. West has gained a loyal patient!

Dr. West and Glenn are friendly, helpful, and a pleasure to visit. I highly recommend their practice, even if you’re a Duke fan (Dr. West is a big Tar Heel fan).

I have always had wonderful service with Dr. West and his staff. The Front Desk staff is exceptional and willing to work with you in any way he can. Great office!

A not very good experience, the doctor there seems to be very busy and do not caring about your felling. I just go there to get a eye exam since I want to get a contact lens online. The doctor exam my glasses and charge me twice since he did a eye exam for glasses and contact, however, i have already told the guy in front dest that i only want a prescription for contact lens. Moreover, the doctor cares only about how quickly he can done the business without caring for the customer. He even want me to put the contact in without washing again.

Dr. West is wonderful and Glenn is always a sight for sore eyes. Great team, you can’t go wrong with them watching after your vision care.

Dr. West and Glenn are both helpful and friendly. I appreciated that Dr. West provided a brief explanation of the results of each of the tests that he performed; it seems simple but I don’t think any optometrist has done that for me before and it was a pleasant surprise to be told what each test was for. Dr. West also fitted me into a new type of contact lens because I was unhappy with the type I had previously been using, and the new ones are great so far.

The Best!, I have been a patient of Dr. West’s for a number of years and have been please with every visit. He explains every step, answers every question and has a very pleasant manner. I would highly recommend visiting him for your next eye exam. you will be pleased with the outcome and experience.

Great experience. Very easy to make an appointment. The office manager is very nice and knew my insurance information. Dr. West was very friendly and explained information very thoroughly. Gave me great information to make an informed decision. Didn’t pressure me about buying glasses or contacts and gave me information to think about! Returning to get fitted for contacts. Definitely recommend!

Staff here is very nice & friendly. Very cute and cozy office as well. I’ve only been here once so far, but I definitely plan to return for my eye needs. Was very thorough with the exam and answered a lot of varying questions that I had.

I have been visiting Dr. West for several years for eye exams and to replenish my contact lenses. He always conducts a very thorough eye exam, carefully explaining the purpose of each exam. Dr. West and his Office Manager Glenn are always pleasant, professional and quite efficient. Dr. West also takes the federal employee eye care insurance which saves me money on the eye exam and the contact lens replenishment. I plan to continue to go to Dr. West for all future eye appointments.

I visited Dr. West a few weeks ago, very friendly and competent as well as Glenn his assistant, Dr. West did a thorough exam and answered my questions, I am accustomed to seeing an Ophthalmologist for more serious problems and a lot of testing so eye glass testing was a different matter
It was my first trip and I intend to return, may consider purchase of eyeglasses there

Dr. West is highly knowledgeable, stays current, and is a wonderful OD! He and Glenn are so friendly, always willing to help patients, and I never am stressed or dread going to appointments. My husband and I have been going here for the past couple years and have always had great experiences. If you’re looking for a great doctor for your eye care, Dr. West is it!

My initial and follow up visits with Dr West were very pleasant, informative and helpful. He is very thorough and takes his time to ensure that he is providing the best possible care. Out of all the eye doctors I have visited throughout the years, he is hands-​down the best and I will be sure to continue visiting him for my yearly needs.

Dr. West and his practice are the best eye facility I’ve been to yet! Not only are Dr. West and his staff so friendly, they’re very knowledgeable and willing to really help patients out. Dr. West did a very thorough exam with up-​to-​date technologies as well as some older super effective methods! He told me things about my contact lenses that my previous prescribing doctor didn’t even tell me. I was very happy leaving the office.
The ONLY somewhat tricky thing I found is that his hours are limited to the work day (8 – 4) so I had to take time off work to visit. That being said, it was worth it to experience Dr. West’s services!

Dr. West is great. Staff is friendly and knowledgeable. I have never had any problems making an appointment.

I’ve been going to Dr. West for a few years now and couldn’t be happier! He and his front desk staff are fantastic, friendly and knowledgable. The location is very convenient in the Courthouse area, and I usually have no problem finding street parking out front. I couldn’t recommend them more!

I’ve been going to Dr. West for about 5 years now, as his location was super convenient to where we used to live. I’ve moved, but I still go to his office. It’s very easy to make an appointment, Glenn is super helpful with anything you need (from questions about insurance benefits to helping you pick out frames), and appointments rarely require waiting. I just had my annual check up with him and got my contact prescription. Dr. West also provided several samples of the contacts I was interested in, so that I could try them out before deciding if I wanted to get them. Also, glasses and contacts that are ordered through the office arrive fairly quickly.
With regards to the previous commenter about hygiene — my experience has always been very positive in this regard. Dr. West washes his hands several times through the appointment, and in addition, I noticed at my appointment that he also never directly touched anything I was going to put in my eye, or take out. The contacts I put in for the eye tests were opened for me, but I was told to wash my hands and put them in myself, and when it came time to take them out, Dr. West provided a paper towel for me to put them in to be thrown out. I guess I’m just saying that I was very surprised by that review, and my experience with Dr. West has always been one where he takes pains to constantly wash his hands.
Also, the location is very accessible via metro and bus, which is a huge plus!

I love Dr. West, and I adore his front desk admin. :-) Very friendly and always willing to help pick out new frames. A much better choice than going to a chain eye dr place. Also, pretty easy to get to location right on Wilson Blvd.