Xpress Medi Spa

They actually deserve 0 reviews if this option had existed… Save your money and time, and go somewhere else, even if it’s more expensive!
When I tried to schedule an appointment at the reception, I was asked to call Christina Lagdameo — the laser technitian. She didn’t answer so I left a text message. She never got back to me, so I called again few days afterwards (after trying to leave a message through the office and having my request rejected by the receptionist). Finally, I was answered by christina very RUDELY and with such a horrible attitude, saying that I am bothering her?!?
I wouldn’t mind having a treatment with an unkind technitian if she was professional. But she’s NOT! She is not even using the machine appropriately! According to her, she has a «new tecnique», in which she moves the laser head around to avoid pain, instead of using the laser sequentially and thoroughly on the skin (so that no area is missed). This tecnique of her MISSED MOST OF THE HAIRS (and I have done laser treatments before, so I know how this should look like!) and left on my body so many PAINFUL BEUISES!
This place is very disorganized, suffers from a POOR SERVICE and very bad attitude, and worst of all — is UNPROFESSIONAL. Doesn’t worth the money

If I could give a negative score, I would. When I saw a living social promo for laser hair removal, I called Xpress Medi Spa and was given the technician’s cell phone. * This should have been a sign.* Christine didn’t answer, so I left a message. Never heard from her, so later that evening, I called back and finally got in touch with her. I asked if the Yag laser was used, and she said yes. They do NOT have the Yag laser despite her saying they do. Not only did I purchase a voucher that’s worthless, but I made a special trip to DC during my holiday for a futile appointment. I am pissed that I wasted time and money because when I arrived I learned that they have the eMax syneron tool, which actually isn’t a laser according to online reviews. The common theme among the reviews I read was that the tool is painful. I opted not to get the treatments done and really wish Christine had have been upfront and honest from the start. Beware… I get the sense they’re interested in getting bodies in the door rather than focusing on high quality customer care.

This is my second time going to the spa and i am satisfied with the results. My technician was very knowledgeable and made me feel comfortable by explaining every step. I will be back for my third appointment in 3 weeks.

Xpress Medi Spa is in a convienent location. Physcian is onsite. The staff are very nice and acoomodating. Provide all information needed to file claim. Facility has online scheduling and during treatments always ask how patient is feeling.
The services that were provided to me were delivered as promise. Easy billing policy for some provide health services at Phsyican’s discretion. Received IPL laser skincare treatment for veins and facial issues.
The facility does expect payment or payment arrangements at time of service depending on services.
They do advertise on online discount sites for vouchers.