Every time we order delivery from this Pizza Hut it takes ATLEAST an hour and a half(one time we never received our pizza at all). Today when I ordered(which will be my last time), I was quoted 80 minutes for delivery(for 1 pizza, mind you). When it hadn’t shown up yet after 90 minutes, I called and I was told that she thinks it’s on its way, but«it wasn’t that late». I told her I thought 80 minutes was excessive for one pizza, in which she replied, «It is?» I told her yes, especially when every time I order from the domino’s right across the street, I get my pizza’s within 30 to 45 minutes. We ordered the pizza at 1:13 and didn’t receive it until 3:00. With the amount of pizza places within a 1 mile radius of this Pizza Hut,(Domino’s, Papa Johns, Little Ceasars, Imos’ Cecil Whitakkers, Smugala’s and St. Louis Pizza and Wings, just to name a few, you would think they would try to be a little more competitive. Luckily for me and my family, there are so many other pizza choices, we won’t miss Pizza Hut at all!
Caleb M.
Évaluation du lieu : 1 Saint Louis, MO
If I would give then no stars I would. We attempted to order tonight and were told it was going to be a 90 min wait. Additionally after trying to place the order we asked what soft drinks they carry. He responded we have sprite, but we are out. The whole process continued on as a big joke. I wont order from them again.
Raymond V.
Évaluation du lieu : 5 Imperial, MO
i never had a problem eating at this pizza Hut food is always fresh and good I like their BBQ pizza the best!
Tanya K.
Évaluation du lieu : 1 Arnold, MO
This is the worst Pizza Hut ever! We ordered delivery from them three different times and they messed up the order everytime. The manager could care less. We ate there one time and it was just as bad. They never once checked on us as they completely focused on a bigger party. Never refilled our drinks and after twenty minutes of being there told us they had to remake our pizza. After 35 minutes of watching them continously serve the bigger table, ignore us and still no refills or pizza, we left. I would highly suggest going somewhere else. ANYWHERE else.
Patrick S.
Évaluation du lieu : 4 Imperial, MO
LOL, Ok my kid begged for some pasta noodles on Tue night Kid’s Night so I took him back to this location OMG!!! It was 5:30 no pizza, Hot table was off pasta was luke warm. I waited for my kid to eat his noodles 30 minutes went by and we never seen a pizza come out. When we got ready to leave here finally comes the pizza’s. But someone decided that making a cheese pizza on kids night would be a bad idea. This place is still being ran into the ground. Like I said use to be good now it is just HORRIBLE Update waited a year he begged to go back it was a lot better GOODJOB I seen our old waitress was back working there She should be the Manager
Kevin M.
Évaluation du lieu : 2 Arnold, MO
This location has been fine for delivery. However, our first experience with dining in was not very good. The menu offerings for a restaurant are relatively limited. However, several items on the menu were marked out making the selections even more limited. The lettuce was the only item on the salad bar that was fresh. The tomatoes and all three of the salad dressings looked like they had been out for days. We had to ask for silverware and the waitress apologized and said they were out when she sat us. When the food came, our pasta was in two small trays because they were out of the large ones. The medium pizza was delivered on an extra large pizza board because they were all out of the smaller ones. Neither one of those was particularly annoying by itself, but collectively, the experience left us wonder what were NOT out of. The service was adequate, though we did sometimes wait a while before being able to see/find our server. Overall a poor experience.
Miklos H.
Évaluation du lieu : 1 Fenton, MO
This place has messed up the last three orders that I have placed and tonight was the final straw. As usual messed up wings order, wrong crust on pizza, told I cant have thin crust on a supreme pizza?! This joke should be shut down. Avoid at all costs.
Lei C.
Évaluation du lieu : 2 Independence, MO
Don’t waste your time on this place. Drive to The next exit and get Papa Johns. This Pizza Hut location has messed up my order 3 different times.