Miner’s Ace Hardware

I absolutely LOVE this store. I am not a local but come to visit family here a couple times a year. I come here every single time. I am an avid Gardner and they carry many of the specialty plants found at private nurseries except at a very reasonable price. They also carry so many unique items inside the store and the staff is EXCELLENT. They are all so helpful from the nursery personnel to the women at the checkout. Wish you were in my home town.

I’m a small business owner trying to compete against the national big box stores too, albeit in another industry. I try to model many of the things that Miner’s does and what it takes to compete. On top of the list is having not just good people, but well-​trained employees that care about their customers and love their job. You would be hard pressed to find a better example of this than Miner’s. I often visit there on a boring Satuday with my daughters and we get popcorn —then end up leaving with a lot of stuff too. Great atmosphere and fun to shop there or just to talk with their experts in plumbing, electrical, etc. They are just top-​notch.

We moved from Hawaii to Arroyo Grande a couple months ago and have been living at Miner’s. We go there because it’s close and mostly because the employees, products and prices are excellent. Customer Service at it’s finest, I love it. They will go out of their way to help you and are always available. Try that at Home Depot, you can’t find anyone.

I love this hardware store! It’s a local place, and they always have enough staff working. You don’t have to go searching around for someone to answer a question… and they actually know the answer to the question when you ask. I needed to fix an old pair of roller skates with new stoppers last time I was in. They helped me find the right hardware, which took some time, and then even put the stoppers on for me. Miner’s is clean and organized, but the best thing about it is the great service.

Excellent hardware store. Love their outdoor garden. If you need it, they have it and will make sure you find it. Don’t pass up the popcorn on the way in. It makes the trip worthwhile even all you buy is the crazy screwdriver thingy at the check out stand. Nice job Miner’s.

Having grown up on the Central Coast, Miner’s is a fixture in our family. My parent’s have been loyal Miner’s customer’s for years, through projects large and small. My dad has always marveled at the wealth of knowledge found in the Miner’s staff. Men and women who seem to have every washer, nut, bolt and possible solution stored in a database between their ears!
As we have watched Miner’s expand over the years, we have grown to frequent the Arroyo Grande store the most, whereas when I was growing up in Grover (City) Beach, the Grover location was our «go to» hardware, home maintenance and landscaping stop.
My son loves it for the fresh popcorn served on the weekend’s. I have to admit that I love it for the wide selection of plants at reasonable prices and the frequent Customer Appreciation sales. My mom and I also frequently walk away with something from their home furnishings and gifts department that we didn’t intend to buy but are drawn to (their buyers are GOOD).
And the feature that I cannot say enough about is the small-​town customer service that you receive, from the lumber pick-​up warehouse to the garden department — even when you are matching an obscure light bulb or having a key made (they are the best in the County for keys). And right up through the friendly register staff… It has always been family-​owned and operated and the message is clear that the Miner Family has a certain expectation about how to treat their customers, and I don’t think that has flagged or will ever change, thankfully.
Oh! And my favorite new addition to the Miner’s Ace Hardware family of stores is the San Luis Location … go to the link below for their Unilocal

This place is great for customer service and for having the employees help you with your projects. For example, Chris, the paint lady ALWAYS helps with questions on your paint projects. She matched some paint for me off a very old and small paint chip off an antique cabinet and it matched perfectly! The guys in hardware are super helpful too. One time I had a problem with a lamp and the guy actually fixed it right there at his workbench in the store!!! I avoid the big box hardware stores as much as I can and with Miners I rarely have to visit them.

I love the high quality service with a smile attitude. My weekend remodeling projects would never be successful without the advice given by the great employees at Miner’s Ace Hardware.
My family has had an account with Miners for 25+ years … I will always enjoy the weekend popcorn and advice from expert employees.
I highly recommend Miner’s Ace Hardware over the big box stores like Home Depot.