Cerritos Auto Body

Great Service! Quick work and amazing job! Thank you :)

Thanks Cerritos auto body for fixing my Kia I thought I almost lost my soul
LOL if you know what I mean
Raj himself fixes your cars personally
They have a really cute girl that works at the front desk just saying
I always get into many accidents they always fix me up
Thank you very much
Anytime fish and chips for you
And by the way can I get her shirt also
I know you’re going to be reading this raj

took the car there for body repair and looked great. after taking it home, I noticed a strange noise, so I asked them to take a look at it. they said it was a transmission problem and didn’t bother to check it out. after taking it to a mechanic, it turns out that the body shop left a set of pliers. had they had taken the extra ⁵⁄₁₀ minutes to look at or even check their work when they were done, this would not have happened. it could have really damaged my car.

Thank you for taking care of my car! Everyone that works at this shop is very helpful and friendly. It is very convenient that they work with enterprise rental car who provides pick up and drop off service.
The passenger side of my car was damaged from someone backing into me a few months ago and I finally was approved by the insurance to proceed not too long ago. The time frame was about two weeks minimum but they were ahead of schedule and my car was finished in less than a week. I was very happy but at the same time was feeling weary that it was done quickly. They also send you updates and keep you posted about your car while its in the shop. When I saw my car, let me tell you that my car looked very nice and brand new (on the passenger side that is)! They had painted, waxed, buffed, vacuumed, washed my car, etc! This is a great and trustworthy shop! I will definitely be back to fix other minor dents in my car. So again thank you again to all the staff!

This was my first time dealing with an auto body shop for damages over 3k and having to go through the insurance company. Roger and his team provided the best service, I am extremely happy I found this location. They answer your questions, keep you updated, and are simply honest. They deal with the insurance and go to bat for you to get you the repairs you deserve. Hopefully, I don’t have to deal with another accident ever but if I have the misfortune I know where I’ll be taking it.

This is a long over due review. I didn’t know what to expect much due some of the reviews. However when I picked up my g35 I was blown away by the job they did. I was helped out by Saul from the beginning of the process and he made sure that I was informed of what was being done and if they encountered any problems they informed me quickly. They went above and beyond what I expected. They did an exceptional job fixing my front bumper. They also took the extra effort to clean my car making sure any small dent or scratch was gone. They also cleaned the interior of my car which pushed my satisfaction to the next level. I highly recommend this place to anyone who wants an exceptional job and service. I would definitely recommend this place to my friends and anyone else.

4^th time using this shop to do body work on my SUV. Roger, as always, has excellent customer service. His team does great work and always leaves the car looking like new. Took an extra day getting the job done but the outcome is always good. Wouldn’t take it anywhere else.

Roger sal and all staff were fabulous. .I almost went bonkers and before I could lose my temper they fixed last thing on my baby blue. Fender bender accident brought me to them and between Unilocal and progressive insurance I ended up here and don’t regret it for one second very happy customer and life time warranty for their work what more can I ask for and since it’s same insurance they are doing the car seat work for me yay! One less thing to worry about

I took my car in for repair few months ago, it was one day delayed then what they told me it will finish. The paint job was ok, it wasn’t like the factory finish like they told me it will be. The thing that I’m pissed about is that I found scratches on top of the roof, found scratches and some sticky residue on the tint. Professional shouldn’t be in their vocabulary, more like mediocre!!!

Gina at this body shop was terrible. Just listening to her speak was pretty rough. She kept saying «yeeeaaah no we can’t…» I was simply trying to get an estimate for my truck and her attitude and demeanor was terrible right off the bat! Before companies I called before this company could, but they couldn’t. I can only imagine how awful the entire process would be through this company.

Cerritos Auto Body shop is the best in town! The staff was informative and answered all my questions. They fixed my car after I got into a slight fender bender and the finished results on my car was excellent. Excellent like their customer service. Definitely will return here.

About a month ago i was hit in a parking lot– very minor fender bender. I brought it in because my right rear tire is what took all impact. my boyfriend suggested I get the alignment checked. So we come into this location because of its good reviews, and because my insurance recommended them off of a list of body shops they work with. (Which also included a $ 100 discount for picking them off of the list). Sure it’s a decent place. However, they just seem in a rush to get you in and out from there. The guy that did the estimate on my car was kinda jerky shrugging my car off because the damages were very minor. Later on it came out that my car did need to get aligned, even tho the guy kept insisting it probably wasn’t needed. A couple days later I got my car back… Happy to get my baby (car) back. But wait… My rim had a scratch. They could have at least checked my car first before calling me to get it back and then have me go back at a later date to fix it, while having me drive on a damn donut. Oh, on the plus side they do call you as soon as the car is ready and send text notifications, oh and the female receptionists are nice. The overall work on the car was good too.

I’ve had two cars repaired here previously, but I recently visited to get advice on another matter. The staff was extremely helpful. They do beautiful work and are honest. Cerritos Auto Body has earned my business for life. I can’t recommend them enough.

I came here after a slight fender bender and I was just looking for a quote that I can compare other places too. Then I met Roger the owner. He’s super friendly and extremely helpful. He help me decide what to do with my car and he told me exactly how he can help. He assured me that their shop was top of the line and gave me a tour of the whole place. The staff there also knows what their doing and is willing to help and answer any of your questions. Their service is quick and effective, they gave me an estimate on when my car will be done and they finished a day earlier than expected.
If you end up going to this place. Make see you get to talk to Roger. He will help you out! He understands that car troubles suck and he’s not about to take it out of your wallets.

The service here is great. The manager Roger really cares about his customers, he will work hard to make sure you are accommodations are meet. They did a great job on my Audi, it was done before the estimated time frame. They also send you texts to keep you updated on the progress of the repairs

HUGE shout out. I dropped my car off last Friday and it was done today (Thursday). They replaced the bumper, painted the trunk and quarter panel, detailed it inside and out and even fixed an extra boo-​boo I made awhile ago for free. Bravo boys!

Absolutely great and friendly service. They emit immense professionalism and they were happy to answer all questions from a newbie like me. Im not sure how their pricing is as I was hit and did everything through the insurance but all else was great. They arrange everything with the insurance and rental company and even send you text message updates with the repair progress of your vehicle. I just had such a great experience for the past 2 weeks. Thank you all and keep up the good work!

I agree with the five-​star ratings! They did a great job on the car and they sent me alerts throughout the whole process. My car was a ready a day early. It doesn’t get better than that.

I brought my car in on Monday at 8:30 & they had it done on Wednesday at 1:00pm. They originally told me it would be done by 5 on Wednesday, but I asked if there was any way they could have it done earlier since I wouldn’t be able to pick it up at that time & they definitely did! I highly recommend them, they did an excellent job! I had a couple scratches on my car, nothing too deep & they replaced my lower bumper & retainers with the original parts in a such a short amount of time. My car looks even better than it did before the accident. I also like that they send you text messages to keep you updated on the status of your car & call when a representative needs to speak with you.

My bf was involved in a collision with another party. Decided that we did not want to deal with insurance so I offered to pay in cash.
The other party told me that she wanted to get an estimate to get an accurate cost for the damages. The next day received a phone call and was told to bring the payment here.
When I got here on 2÷5÷14, I told the receptionist that we were brought here by so-​and-​so. And guess what? They didn’t even know the cost that they were going to charge us and had to ask us what the other party had told me I owed. I told them and the receptionist went ahead and just inputted random amounts in the computer to equal the cost I supposedly owed — including cost for a rental — which I was not even aware of! $ 1,075 to pay for a little dents and scratches on a freakin’ 2010 Toyota Prius. Unbelievable.
But wait — it gets better!
After paying, we were asked if we would like to be called in case there was further damage that we would have to pay for. I told the receptionist that I would like to receive an update and gave the receptionist my phone number. She told me she would call me the next day to let me know, and I did not receive any information.
A week later, I was called by the other party, NOT Cerritos Auto Body that I owed $ 180 extra and if I could bring it in by Friday, the 14^th. Today, I called to see if I truly did owe any more money and what do you know, I did. The receptionist told me I owed them an additional $ 92, not $ 180 and I asked why I didn’t receive ANY call to notify me. She told me that the party told her that she was going to call me. Either way, I should have received a phone call to let me know.
So now, I have to make another 45 minute trip to pay off for an accident that probably doesn’t even cost the amount that this auto shop says.
What a nice way to milk people out of their money.