Homeguard Restoration

Homeguard Restoration puts the home owner first, just the way it should be. All of the members of Homeguard are professional, considerate, and cooperative with every detail in any circumstance.

A tree fell on part of my home this year in Westminster, CO and Danny Fix with HomeGuard Restoration helped me with my insurance company. At first my insurance was only willing to pay for part of my roof but HomeGuard negotiated with them and showed them the local buisness codes and sure enough the insurance company paid for my ENTIRE ROOF! Extremely happy with this company, I recommend them to anyone who has a disaster situation similar to mine!

While they have tried to remedy all the issues we had since the hailstorm in July, I feel that they leave quite a bit to be desired out of a contractor. They bill you EXACTLY what the insurance company writes you a check for. I am in the Building Materials Industry and what the insurance company gives you IS NOT what it costs to repair a roof. Shame on me for not getting several bids before signing with them, I will NOT make that mistake again. Do your research BEFORE choosing this company…

I found HomeGuard to be very helpful and professional in fixing our home after the historic storm of Sept 2014. The project while not huge had many components and they managed it well and got the job done. All the people who participated in the repairs were friendly, professional and did a nice job.

We had extensive hail damage from this last Summer’s storm and chose Homeguard Restoration as our contractor. Danny and his team worked extremely hard to get the insurance company to pay for all the damages (took a couple inspections but the insurance company finally gave in). Ultimately, they were tasked with replacing a rooftop A/​C unit, the shingles/​vent stacks, the gutters and restaining the wooden garage doors (close to $ 35K in repairs).
The first project turned out to be the A/​C unit and this is where things started to break down a little. Because our A/​C was a rooftop unit, we needed a lift/​crane to come out and remove the old one/​replace the new one. The subcontractor informed me that he might have to drive the lift/​crane on the lawn but because of the damage he caused on the last job he would be putting down plywood to protect the lawn and sprinkler system. Danny assured me that he would be onsite to monitor the operation as well. When I arrived home that night, I was surprised to find 6−8″ deep tracks over a fair portion of my lawn (almost $ 1K in damage). When asked, Danny told me that he was too busy that day with another job and was not around to make sure it went smoothly. He apologized profusely and did end up paying for the damage. I will not be able to fix it (or find out if the
sprinkler lines ruptured) until the spring though… What a pain… :-(I found out that the subcontractor was a high school buddy of Danny’s which is fine but I would hope that he would choose subs based on skill not friendship.
The next project was the re-​shingling of the roof… This is Homeguard’s forte and it showed. They did everything to code, put in proper ice protection and even sealed the visible nails heads with caulking. The shingles feel tight to the roof and everything looks very professional. The only issue here was with a bit of cleanup (shingle material in the yard, few nails scattered about, etc.) but it was no big deal…
Then came the gutters… The subcontractor that Danny hired for the job left literally hundreds of razor sharp shards of metal on the driveway and scattered around the house. My 2 year old son found the first pieces and thankfully just handed them to me to throw away. I spent hours out there cleaning up that mess (why didn’t they just do all the cuts in one place to make clean it up easier?). The gutters themselves look fine but due to some rock work on my house, they were forced to paint some of the downspout pieces. I told Danny that I didn’t want to have to repaint these every few years and wanted the same color as the rest but was told his sub could not get those basic parts in the basic brown color we went with (really?). After «completion», the gutters were filled with screws and shards of metal. Most of the corners were cut in such a way that left jagged edges (sure hope I never have to reach in there to clean them out) and the joints were sealed but most joints still leaked (made for some icy patches in dangerous areas this winter). The kicker is that they didn’t even replace the only visibly damaged parts that they were supposed to. Danny said that he would send the guys back out but with the Christmas lights already on, the repair had to be put on hold.
Finally came the garage doors… We instructed Danny to match the existing stain as closely as possible. The doors themselves had a very nice wood grain appearance that added a nice/​stylish look to the otherwise drab stucco exterior. Unfortunately, the sub contractor that Danny hired (yet another high school friend) decided (without talking to me or Danny) that because it might give an «un-​even» appearance that he would use a darker stain. The end result was that the doors look painted, the wood grain is gone and it will cost an arm and a leg to get them refinished/​restained. It would have been nice to have the option of getting them sanded down a bit and fixed properly rather then now having to strip the paint, etc.
Very disappointed in how this project turned out… Additonal fun fact, at the end of the job the sub tried to sell us a can of the unused stain! Sure, let me get my check book… :-)
To be fair, Danny has offered to come out and fix/​finish the gutters and try to make me «happy». Unfortunately, I have lost all faith in his subcontractors and his ability to communicate with them and if the quality ofthe existing work is any indication I certainly don’t want to have the same people back out to fix anything. So, I am giving up and just paying Homeguard in full to end this fiasco. If I had known how this would have gone from the beginning, I would have just hired my own contractors or would have done the work myself.
I really wish this would have gone better… Danny is a good guy but just seemed to lack the managerial expertise and communication skills to handle a job of this size. There is a very good chance that this was just a singular episode that didn’t go so well but there you have it.

Our experience with HomeGuard’s services have been exceptional. They worked well with our insurance company and handled all the issues with the replacement of the roof and the refinishing of our decking and fencing Terry, Danny and the guys did a great job on the roof replacement. The job was performed efficiently and on schedule. The city inspector said it was a quality job. They even replaced all the old roof vents with new squirrel-​proof units, unlike many other roofers working the area. We are definitely satisfied.

Terry Marks handled my home restoration after a terrible hailstorm. I was very hesitant to use a newer company but he did a GREAT job! Everything was completed to my satisfaction and I didn’t pay until it was complete which made me feel more comfortable. I would definitely go through these guys again in the future.