Bruin

I used Bruin Corp through MassSaves, and had my attic insulation redone. All was well, except for the fact they indicated they couldn’t install an attic door seal/​tent due to the height restriction. They must have not measured correctly, as I myself was easily able to obtain a standard attic tent on my cost, which fit perfectly, and installed by myself. They didn’t charge me, however as a part of MassSaves I could have saved a lot of money, and disappointing they didn’t want to correctly complete a job.
Additionally, many months later, I asked that they come out again to evaluate having some skylights replaced. They said they couldn’t do it, unless the whole roof was going to be replaced. Another false statement, as skylights can be replaced without having to do a whole roof.
Avoid this place, as they seem to bail out on jobs and try to do short work, even of which would have paid them good money (many skylights).

Avoid like the plague. We gave them a deposit and they ignored all attempts to schedule the work for 8 months. When they finally came out to do the work, it was only half done. The gutters still leak, but we sure as hell got the bill. This company is staffed by lazy and incompetent people. Safe yourself a nightmare do not use them.

I selected Bruin for half of the window replacements for my home 7 years ago on the recommendation of a neighbor. When I made the decision to replace additional windows, have insulation blown in and install siding Bruin was again the choice and was able to provide all of these services. I was pleased with all aspects of the project. The final work has improved the look of the house especially the windows and the siding. The workers were professional and answered all of our questions and were responsive to any issues that arose. Office and sales staff were available for questions and information. I was very happy to have Bruin participate in the MassSave program which covered the cost of 75% of the blown in insulation. This made it easier to coordinate these 3 jobs with one company. I highly recommend Bruin for your home renovation needs.
Debra Furlong
Millis, MA

They installed new windows in our ashland home approximately six years ago.
1– They use copious amounts of caulking that dis colors and cannot be cleaned.
2– they do not support their product after installation. Window broke. Ok, called for service
And no return call. So, went down there and spoke to them. They to call me. Still waiting
From over a month ago. Lol. Federal glass fixes them same week. Lol.
Too bad. Hate to give a local company a bad review.

The worst company in the industry I wouldn’t recommend them to my worst enemy over priced and over rated

I need to start this review with the statement that it is very, very difficult to make my wife happy with any service or product. Her standards are far beyond those of mere mortal men.
When we decided we needed windows, I did a lot of research on the companies used in the condo complex in which we live. We got excellent feedback on Bruin, good feedback on an independent contractor, and no so great feedback on a relatively new company. I spoke to a few people who used Bruin and went to look at the windows and doors. I also looked at the windows and doors of the other companies. While they all pretty much looked the same at first, upon closer examination I could tell Bruin’s windows were better constructed. Although I never heard of the windows they installed (National Vinyl Products) I did some research on that company and found that they were in business for many years.
The Bruin sales person was candid and forthright and said the National Vinyl windows were great but the doors were good for a certain price point; Harvey doors were more durable and better constructed. We went with the Harvey doors since we use our sliders a lot.
It took 6 – 10 weeks for the windows and doors to come in but the timing was perfect! It was October when they came to install them and it was neither too hot nor too cold. My wife works at home and watched them install the windows and doors. She said they worked like a well-​oiled machine and had obviously worked together a long time, which they had. They were efficient and the work was FLAWLESS, they left our home without leaving a scrap behind.
My wife’s expectations, which are always unreasonable, were EXCEEDED! I don’t think hell froze over because of this, but I am not sure. I came home the first night and it was as if we lived in a different home. The windows were amazing and the molding was perfect!
After they left, my Virgo wife inspected every window with an electron microscope and found the smallest crack in one of the windows. I called Bruin to let them know and 2 weeks later they stopped by and replaced the broken sash.
I am not sure how much better the service and installation could have been, but we are thrilled! The real test will be how the windows and doors perform over the winter. I will update my review in the spring with this information.
Bruin is windows and doors. You want replacement windows and doors, you call them.

I used Bruin Corp through the Mass Save Program and these guys did amazing work! They were friendly, cordial, respectful of the property, and cleaned up every bit of insulation when they left. I’d highly recommend them!

They are okay. I used the MassSave program to get my house insulated. While they did get the job done, there were a few things they could have done better. The job took several days — and they didn’t clean up at the end of day very well. The guys also smoked cigarettes on the job, even though it was outside, the windows were open and I could smell them all day. The work they did was fine tho.

Two years ago I replaced all of the windows in my condo unit and a sliding glass door. I was very impressed by their workmanship and cleanliness when all was done. The quality of the windows and doors are top notch. Just this week I mistakenly did not lift my window up enough to clean it so the window safety locked in place and wouldn’t move up or down. I couldn’t remember how to fix the problem. I called Bruin and within 24 hours they came and fixed the issue with no questions asked. They also showed me how to fix it the next time it happens. I promise you, however, that I’ve learned my lesson and will lift the window higher next time I need to tilt it open to clean.
I am thoroughly content with Bruin’s work and like the fact that it’s a local and family owned business. I will return to them again and again.

They replaced two doors for me: main front door to the house and storm door on my portico. First, I love the product (Provia). It is beautiful, and I’ve had people say it «fits» the house and just looks like it belongs. From sales consult to installation these guys were great. They took the time needed to ensure a quality job and the doors show it: they fit and move beautifully. Especially impressive since my house is old and the portico is a little off-​kilter. This is one reno that I have no second thoughts or qualms about.

We had these guys come in 2007 to install a window at our condo we were selling. We just had them back to install three windows at our new place. Both times the guys doing the work were super nice, professional and did a great job. Had it not been for the fact that we went from double hung to casement windows, I would not have known they had been in either of the rooms. They swept and cleaned up, left the place looking nice. We are scheduled to have them come back this month /​next to do our siding; looking forward to more great results.