Buffalo Wild Wings

Horrible service. waited over an hour for food. Did not come out the way ordered and had to wait another 15 minutes to make it right. Manager needs to spend less time talking to people behind bar and needs to manage his staff. Waitress never checked with us about food until we tracked her down. DO YOUR JOB. Net promotor score 1

I’ve visited this Buffalo Wild Wings on a few occasions. It’s located a very short walk away from where I work, so it should be a place that I frequent for lunch.
However, even with phoned-​in orders, service is slow. Expect delays in getting your food. Don’t even try to do a walk-​up take-​out order, because you’ll spend over 25 minutes waiting for even the most basic of dishes. (25 minutes for a salad? For a small order of boneless wings?) Furthermore, I’ve stood at the counter before without anyone acknowledging me, leading me to walk out and go elsewhere. No emphasis on the customer.
The food is also hit or miss. I’ve had wings that were absolute perfection, and others that are boneless gristle and tendon. Some dishes were piping hot, others like they’d sat in the warming window for the better part of an hour.
I’ll likely find other places to get lunch, particularly if I’m strapped for time. But if I could ensure the type of experience I’m used to at other Buffalo Wild Wings locations, I’d be a regular.

We were passing through on our way to Indiana and had a taste for bdubs and were happily surprised this one was near us. Overall the building is much smaller than Buffalo Wild Wings restaurants we have been to in the past but it didn’t feel crowded.
The service was good overall, our waitress was wonderful but she did take a long time to bring us our bill. The host when we first walked in the door was not very welcoming and seemed to be having a bad day.
The food was good but nothing or if the ordinary. The one thing we were disappointed with was our drinks. After being on the road we both just wanted some soda and got diet Pepsi. When we tried them, something tasted off and almost dirty. They either needed to change the flavoring out or clean the machine. We ended up just drinking water.

Not impressed with the service. I had to stand and wait for a pick up order for 15 minutes even though multiple workers walked by ignoring me. Waitresses/​waiters have no personality. However, the food is always great. Honey barbecue boneless wings and buffalo chips are the best. Good food, horrible service.

I was in town for business and decided to give this location a try. While this place was quaint and didn’t have all the bells and whistles of other locations, the beer was cold, wings were spicy, and the service was great. I definitely plan on making another trip here when I’m in town again!

Service is amazing as well as the food. Staff is always pleasant and accommodating. They always have every game on or will put whatever game you want to see on. Highly recommend!

Not as good as other BDubs, but not bad. Of the 12 pieces of boneless wings I ordered 4 were inedible (connective tissue, fat, no meat). The manager seemed like a kind of neutral guy. Not excited to see you but not POed that he has to do some work now that you’re here.
It’s Ashland though, so I’ll definitely be back.