I contacted public Storage on Labor day and never expected to hear back until Tuesday. Michele called me within 5 minutes of my online reservation. I made an appointment that day to see the units. Michele was so very helpful in explaining everything to me and offering me options. I decided to get a bigger unit and I am so happy that I did. I am in the process of selling my house and need to move items out before my new house is ready. It is such a relief to know that I have a place to store items at a reasonable price until I am ready to move them. I have never used a storage unit before but a neighbor who was in between moves mentioned it to me. More Real Estate Agents should mention this to customers. It is so less stressful for me in this move !!!