Crystal Lounge

Horrible just horrible! The host was extremely rude! Never again! The host went up to my friend and told her (while she was waiting for the bathroom line) that his friend had to skip her! Very un professional! I would of prefer gone to melodies! From the moment we walked in the host told us if you do not want to come in don’t! This guy should just get fired!!! But we still came in! But the hookah is horrible so stay away!!!

Front personnel are unprofessional! Came to celebrate and have a great time with three other friends. They were charging $ 20 for no reason. they have no one inside the place. We were trying to buy a bottle and The dude with dreads offended us. There’s no way I’ll be spending my hard earned money with that kind of first impression is that?

The staff physically forced us off our table (grabbed hookah out of my wife’s hand) to make room for another party. Not expecting 5-​star service. I’m not a picky person so my expectations were low because it is in a ghetto area of Steinway Street but to just start grabbing stuff from people’s hands must mean you were raised in a farm or village with no self-​respect for anyone and themselves. For the nasty piece of shit sub-​human that likes touching people do that to your girlfriend/​wife/​pets not to customers.
Layout of the place is strange. Many tables closely lined up and no stools at the bar, so when they tell you to move to the bar you have to stand. Also only takes cash which is a giant red flag for a place that tries to be a fancy hookah lounge. They pointed us to an ATM which is laughable and they probably steal your PIN numbers off it. The hookahs sucked, constantly burning and smelling like ash. Music is unusually loud I had a headache for the hour I was there.
Bottom-​feeding scum is all I have to say. Tried to make us pay a «mandatory» tip and for the hookah which we didn’t finish. Staff should all be removed and the owner should retire back to the hole he came from. I hope the property owner doubles the rent and gentrifies them out of the neighborhood, because we don’t need another club shooting along with a crap lounge that is ready for Bar Rescue.

I wish there was an option to post zero stars because I would. The owner of this lounge is a disgusting asshole who starts beef for no reason and with females at that. He looks like a ghetto version of the weekend on steroids or Shiva from mortal combat. I went in there one day with a date and there was a ratchet bitch with fake ass shots who started twerking in front of the guy I was with and myself. I laughed it off because she had on like a five dollar outfit to match her horrible plastic surgery. The owner walks in and doesn’t say a word and actually laughed at the situation… First and last time there. This guy is a piece of shit and there was a shooting there last night. Someone got killed because of this poor excuse of a business owner. So please people beware, there is no REENTRY here you might end up not making it home. If you think I’m posting this out of malice, check out the article for yourself…

If I could give negative stars i would. This place is garbage. The people that work there are one of the most despicable people I’ve ever encountered in a bar/​lounge. (I’m trying to be nice– it’s a public forum)
To sum it up, please don’t go here. Hopefully they will get the point once there’s no business.

The most terrible lounge I have ever been to! And trust me, I’ve been to MANY. There are SO many things wrong with this place it’s not even funny.
First of all, let me start off with the size of the place. It’s literally the size of my living room. No lie. It’s crowded, the tables are super tiny, and the seats are incredibly low and uncomfortable. I literally had to grip my coat closely to my body because I was scared of it touching the coals on the top of the hookahs.
Secondly, the manager. Oh my gosh, this guy is the biggest douchebag I have ever met in my life. I came here not knowing that you have to be 21 to smoke hookah (because in Florida you have to be 18) and this asshole made me pay him hush money to enter.
Thirdly, the prices are ridiculous! It was like $ 25 for a hookah, and on top of that to get a hookah you HAD to order from something at the bar first.
This place is just filled with snake employees out to get your money, especially the dirty manager. Please don’t go if you want quality sheesha too because all their flavors were nasty.

Went here with my friend a few months ago. What attracted us was the music and bar. The bouncer was very friendly and trying really hard to get us to stay… He made it seem like it was an awesome, fun place to be after 12. Our first hookah was very strong and good. The drinks were seriously watered down though.
Our second hookah, which was supposed to be strong, was not at all. It was disappointing! Once we finished the second hookah we were basically given our check, without even asking for one. What a slap to the face!!! It’s like they were kicking us out.
I also noticed that the bouncer whom was being friendly at first was ignoring us and service was going down after we finished the first hookah and round of drinks. I will not be returning. F$&k this ish!

If you’re ever with someone and don’t want to talk to them, bring them here.
Came here on Saturday night to hookah (duh), and the place was pretty full but our party of 7 was seated immediately. We got two hookahs, Blue Mist and another one that no one liked so I can’t remember what it is. The guys walking around helped replaced the coals whenever we needed.
We had some beers, listened to some loud music that wasn’t half bad (mostly hip hop/​rap), and watched this weird show that the guy from Boy Meets World is in.
The music is really freaking loud. Not bad, only spent around $ 10 I think.

I will never go back to that place!!! Don’t go on a Saturday! Just a warning!
First of all, they allowed anybody come in due to the fact their is no dress code. management kept looking at us to see if we were done with the hookahs, so they can kick us out. If you like corny music, then come to Crystal Lounge. The DJ was wack. The place is good to go before 1am. After 1 am the place all of a sudden gets ghetto and becomes a zoo. The owner really need to get this place together!