P.C. Richard & Son

Buyer beware* Do NOT buy appliances from this store; they do not stand by there products. I spent close to 4,000.00 on kitchen aid appliances and every single one has had problems! I purchased in 2012 the salesman told me to opt out of warranty on the refrigerator. I have no ice maker or water on my door and blocks of ice in my freezer it’s a shame and unamerican the way they treat people. Shame on you. My80 year old veteran brother has to bend down to get ice out of the freezer. They replaced the parts and they already need to be rereplaced. Sham!!!

Just received my washing machine as promised for early delivery. I buy all my appliances with the assistance of Mohammad and Nasso. They provide excellent customer service every time! They are so knowledgeable on all products. They recommend the best for my budget! Thank you so much! Highly recommended! Loyal customer right here!!! :)

Gus Demetriou: all I can say is: Unbeatable service and expertise!!! I purchased a house’s worth of appliances from Gus and undoubtably he is the best and most knowledgeable salesman out there. He will get you the best appliance at the best possible price. And if something goes wrong, he follows through and gets the problem fixed.

Just purchased all of my appliances television and sound system from PC Richards. Gus the sales person was very knowledgeable and easy to work with. Highly recommend PC Richards and ask for Gus !!!

I’ve been to this location a bunch of times anytime I need appliances or electronics. Always had a great experience. So, when it was time for a new mattress, I figured this would be an ideal place to purchase one. The mattress show room is organized and set up well. The sales associates are all fantastic, and had us in and out of there within a half hour! We left with everything all taken care of for us, and delivery scheduled for just a day and a half later. I highly recommend!!!

Been to this location many times and always have found the best deal in the neighborhood. The best thing I saw was that they now sell mattresses! I have been trying to buy one for years and always end up putting it off because I would get 10 different prices on a similar mattress. With this store I know that I what I bought is the right one and the same price in all their locations. I’m very happy with the experience I just had.

The best salespeople period!!! I needed a special order kitchen and the manager John took the stress out if it!!! He REALLY knows his business! They also sell MATTRESSES! I have been wanting a new one for soooooo long and I’m super excited for next Tuesday for my delivery!!! One stop shop!!! Love it!!!

If you visit PC Richards in Astoria, go to salesman Ivan Rodriguez and you will have to go to him because unlike other salesman, he does not bother you or follow you around unlike most salesmen. I bought my parents a new mattress from him and not only did he help me out with pricing and financing but he also stayed with me after the transaction was made to explain more to me about the free TV that I had received along with the mattress. He was very helpful, clear and most of all not pressuring at all. The manager was too busy assisting other customers but I intend to write a letter to him showing my gratitude for Mr. Rodriguez. By far one of the best salesmen I’ve ever met!

I have been to P. C Richards for some of my appliances for my apartment and I was there for their Tent sale in September. I got such a great buy with the T. V I purchased. My salesmen Ivan A. Rodriguez was the person who helped me. He was very knowledgeable on the T.V. that I was looking for .He recommended the one I purchased and also recommend some other items he thought I would be interested in for my new home. I will definitely go back to this store and ask for that same pleasant salesman that I had before to purchase other items that are on my New home have to get list in the near future
Thank you

Ivan Rodriguez was very knowledgeable and answered every question I asked. He is a hard and dedicated worker.

Anytime I come to PC Richards, I always see Ivan Rodriguez. He is knowledgable in the products as well as detailed in any assistance needed. I recently purchased a Sonos sound system and am recommending it to all my friends as well as recommending Ivan!

Two stars because they have mostly anything a person would need in an electronics store. I came in wanting to buy a set of Bluetooth headphones. It was my second visit regarding headphones. I came here last week hoping to test out some models and ask questions. They were setting up for a sale the next day or something and everyone was taking lots of merchandise to the parking lot. Didn’t receive any attention the entire time we browsed. After finding my answers online and testing products elsewhere, I decided on the make and model, which my local PC Richards carries.
I didn’t receive any attention at the store when I entered. I didn’t receive any attention when I went to the floor display of some $ 300 headphones. I didn’t receive any attention when I stood in front of the headphone counter. That’s ok. There are other retailers out there. They will receive my money.
EDIT: A positive stride has been made towards acknowledgement of a service issue and hopefully moving forward, there may be an improvement.

I had a delivery the drivers from PC Rich left my mattress outside and I received $ 100 ticket I contact PC Richard I sent them a copy of the ticket and they were kind and gracious enough to take care of it I thank them for all their help and your sales people were excellent I am very satisfied with their response

My experience with PC Richards wasn’t that bad, but it also wasn’t the great. This is the first time I stop here, since I usually buy at another location they have. So this review is for this location, since I Love PC Richards. I was looking to buy a new TV, and I was hoping to get some answers here, but did not get them. And this is after a good friend told me that they will help me find the best TV.
I got here, waited for someone to help me for 20 minutes, and since everyone were busy with other customers, I just left. I bought my TV online, so PC lost a customer who was ready to make a purchase. But I must be honest, and say that the prices they had were the same as the prices you will find if you will buy online.
If you come here, come early, and do not feel uncomfortable to show them better offers from online sites. It may get you a nice discount.

This review is for Garrett, my family and myself have been buying appliances from Garrett for about 6 years now. He’s absolutely amazing!!! We recently moved to New Jersey and needed appliances ASAP! We called Garrett and told him what we needed and what our budget was he got back to us immediately with a great bundle of things we checked out the reviews. All we’re amazing we went ahead and ordered everything, which by the way came below our budget price.(that always a plus). We got the items 2 days later. We love all the items. Garrett never fails we call him for all our appliances and electronic needs.

We came in to buy a TV to replace our TV that was old and busted, and THANK GOD we did! Allan Finn helped us find the perfect TV for our budget, and we even ended up buying an incredible mattress with the help of Alan and Lindsey! They were so amazing and I highly recommend asking for Alan if you need help shopping for all your electronics or mattress needs! We were incredibly satisfied and we ended up buying way more than we came in for, which is the sign of a great sales team and amazing prices!

We worked with Gus, and he was very helpful with getting a lower price on different items such as window A/​C and mattress. The mattress we got from them is UBER comfortable, and we chose it after Gus gave us pillows to try every mattress in several categories of our liking. He was present but not overbearing or hovering. We got everything we were looking for that night, and everything was delivered right on time– and the delivery guys were FAST! I think the time between them buzzing my apt and leaving after they dropped off our mattress was maybe 30 – 45 seconds. They were superhero delivery guys, I guess.
Lastly, I love that they have a parking lot because we drove our car and needed to load heavy items without lugging them down the street. All in all, we were satisfied.

Always a great shopping experience when my family shops here!!!
Came in to buy a tv for my Dad for Fathers Day. They had a great selection and the price was better than I thought.
So we made my Dads dream come true and got him a Bose speaker system to go with it!
The smile on my Dads face was priceless!!!

I just purchased my first 4k TV. I was very pleased with the level of service. Naso who worked with me was very knowledgable on the new tech and was able to guide me to the perfect model. When purchasing big ticket items you want someone who knows what their talking About and my wife and I were very satisfied with our shopping experience. We will definitely be back.
Jerry

I visited P.C. Richard & Son as my first stop to research large kitchen appliances and compare price to the other big box stores. PCRS carries a large array of high low appliance brands – from GE, Whirlpool, Samsung to Miele, Viking and Sub Zero. The store layout includes three kitchen showrooms housing Viking and Sub Zero appliances along with a media, computer, small kitchen appliance and mattress sections. Their sales personnel are attentive and fall back when you announce that you’re pricing comparing which gives you room to shop without any sale pressure.