Printing Plus

Horrible place and service. Lazy people working. They mess up things and they don’t even apologize. Never ever coming back.

Lol they charged me $ 5 to scan 3 pages of regular 8.5×11 paper. Wack.
If you’re in the area, go to the print shop further down on 30^th Ave close to the n/​q train (on the right hand side if you’re coming from Steinway). Muchhhhh less expensive and friendlier staff

worst costumer services ever, I tried them twice on printing fliers and they r never on time, always it takes them 2 to 3 days after the pick up date they give u. Never gonna deal with them again.

I almost feel bad about writing this review because Printing Plus is obviously a very small shop, but at the same time it would help if they compensated for their limited resources by offering extra good customer service.
Instead, the last two times I was there (first for a passport photo and then for a few black and white prints, which I thought there was no way they could screw up), something technical went wrong. The first time, the photo printer didn’t work, and this last time they somehow couldn’t get my email with the file.
The real problem is that they do very little to address this. They see that something went wrong, just shrug as though it has nothing to do with them, and then you’re standing there awkwardly wondering what you should do next, which of course means leaving and finding somewhere else.
They’ve never been rude, so I guess they have that going for them, but I gotta say I have no idea how they’re even still around, especially with FedEx Office two blocks away.

I called before to know what services they offered as I only needed to print a few black and white documents from my pen-​drive. Once I got there, they told me they were too busy printing other stuff and that I should come back in half an hour, it seems they only have 1 printer… worst customer service ever!