Queens Auto School

Do not come here. They will lie to you, steal your $, have HORRIBLE CUSTOMER SERVICE. They don’t care about you whatsoever. It is GHETTO in there
They lie about their prices and can’t even speak English. They can’t even do something as simple as making an appointment or give you a call back when they say they will. AVOID AT ALL COSTS

This was one of the worst customer service experiences I have ever had. I paid for a full package — 5 lessons. My first lesson started off fine until I was taken to a busy street (on day 1) where I was cut off by a truck, after which my instructor proceeded to yell at me that I need to speed ahead of drivers — even in residential areas. I decided to change instructors for the remaining lessons and was assured this was the best they had. My second instructor was in his late 80s and, by contrast, insisted that I barely press the gas. To say the least, I was confused.
I had been practicing for some time, so I had a general comfort with driving. After these lessons, my confidence actually went down significantly.
For anyone looking into this driving school, it’s a complete waste of money. I switched schools and passed after a few lessons.

Awful school. They assumed that because I had a Spanish last name that I could get the Spanish speaking driving instructor. Guy couldn’t speak a lick of English and told me the way I was parking was wrong (I passed my road test first try). How am I supposed to learn to drive from someone who cant communicate to me? I ended the lesson early and they refused to give me a refund. The other instructor (Victor) is awful and has a reputation with other driving schools/​students as a bad instructor. If you absolutely must go here, stick with Frank. He’s awesome. Other instructors, waste of time.

5 classes 90 min. Package. $ 380

This is one of the most unprofessional places ever. I got a lesson from one of their instructors. I asked him especially if we could focus on elements of my driving that I had particular problems with and he ignored my request completely. Instead he was impatient and unhelpful and his car was ancient. I had to sit on an old cushion because his seat wouldn’t properly adjust forward and it had no power streering. Then he decided to have me drive to McDonalds which he disappeared into for over 10 minutes whilst I sat in the car lot waiting for him. The he ate his food in the car in front of me whilst I tried to focus on my driving. I called and complained and they didn’t even bothering contacting me back with any good customer service solution. Total disgrace.

After an unfortunate mishap with my other schools tractor trailer, I called in a panic the day before my road test. The receptionist, Evelyn bent over backwards to make a last minute tractor trailer road test happen. This place is awesome. The trucks are well maintained. I couldn’t be happier and ill definitely recommend this place to anyone and everyone.