Hobby Lobby

Being 12 hours from home is never easy for anyone. When it’s your first time being away from your family this is even more true.
When I needed some supplies for my crafting, I looked at the places in the area and quickly recognized Hobby Lobby, a shop that I had been to many times up in Ohio. However, when I looked at the one review on Unilocal it said that they had horrible customer service, so I was disappointed and afraid that this place would not be the same as the beloved shop I knew up north.
But, I still need those crafting supplies so I took my chances and went there anyways. I was delighted to find that the review was completely inaccurate. The place is spacious, clean, and had everything I could possibly need for any craft. The workers were friendly and very helpful when I asked where things were. When I checked out, the line moved very quickly and the worker did everything they could to make sure the coupons and the sales got me the best possible price.
The other reviewer has only been here once from the sound of the review and is trying to base her entire opinion of the store off of one thing that she made a mistake when buying and had a little trouble returning. I understand frustration, but the problem is she may have run into the one worker that didn’t know how to return it or something like that. It does not make the entire store horrible as she implies at her review. Every time I’ve been there there have been at least three lines open. I have also now accidentally bought one item that I ended up not needing and came to return it. It was a quick and painless experience for me so I do not know what happened in her case

I bought one wreath form at Hobby Lobby, and got home to find it was the wrong size. I have tried to return it 3 times now, and walked in the front door to find I would be at the least, the 5^th person in line, and at the most the 7^th person in line. They only have one register set up for returns. On one visit there were two cashiers with no one in line, but «sorry we can’t take returns.» So they stood there… And watched as we all were waiting in line. I mentioned this to a group of friend, and they all had the same experience. One even refuses to shop there because of it. There has to be a better way…