Pearle Vision

While the doctor herself is nice, the girl who works the front desk isn’t. Honestly I have gone here for the past three years because I can’t afford to pay for out-​of-​pocket and this is one of the only places that takes our Insurance. Definitely I’m saving up to pay out-​of-​pocket and go somewhere nicer next year

Rude! I took my foster daughter here, to get her prescription filled. I felt so disrespected and mistreated! When I walked in one young lady was arguing with a customer on the phone, and when she got off the phone she decided to openly talk about the customer to the customers in the store. The lady that provided me service was snippy and rude! I will never come for service here again or recommend service to anyone!

Called Pearle Vision around noon today and was greeted by a very pleasant woman who described to me all the different pricing options available without trying to strong-​arm me into driving to the store immediately. She explained my choices without overly selling them, which was refreshing – usually I feel attacked by the workers (simply attacked!) when I walk into a franchised eyeglass/​eye exam store.
*****
Fast forward a few hours. It’s evening time, and I had my eye exam this afternoon. The people working on the main floor of the place were friendly and helpful. The doctor who gave me the exam was warm, helpful, and said she’d research different contact lens options for me since I was interested in anti-​fluorescent/​anti-​Migraine tints. We discussed the different options for lenses and she showed me the different parts of my eyeball on this really cool photograph they can take of your eye/​retina now. (With this new machine, there’s no need to dilate your eyes! Awesome!)
After the appointment, I looked around the store’s modest selection of frames. Of course I picked a pair of glasses that was over $ 200 – I must have style. The store has frequent promotion’s, and today’s was 50% off your frames. OR you could opt for the everyday AAA members’ deal of 30% off your entire purchase (excluding eye exam, though a AAA membership knocks $ 5 off the exam price). Either option saved me over $ 100 after I added all the features/​lenses/​coatings I desired.
One of the optometrists got into a tiff with her beau while I was waiting for her to help me. She ended up storming after him and, when their conversation didn’t go well, she left for a ciggie break. I ended up getting another woman, Jenna, to help, but it was sort of unprofessional. I definitely understand wanting to resolve your boyf spats ASAP, but the whole thing was weird since there were a handful of customers within three feet of them.
Overall, a good experience. I hope the glasses turn out well!
P. S. To put at least one thing in perspective, our local Lenscrafters exam is $ 80 – this place costs $ 40.